Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,835 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,835 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Email:

customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 11th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick efficient service would recommend”

Helpful Report

Posted 7 years ago

Hi Christine, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Absolutely AWFUL company, waiting for a refund which is being unreasonably withheld and delayed by Quick Mobile Fix well over their '10-14 Working Day Policy'. This company is abysmal and obviously has no care or regards for its reputation as it is not building a good one for itself at all. 'Quick Mobile Fix' are THIEVES!!!”

Helpful Report

Posted 7 years ago

Hello, We are sorry you are experiencing a problem with your order. We have received your email and a member of the team will be in contact with you very soon Kind Regards Quick Mobile Fix

Posted 7 years ago

“this outlet is very good making customers unhappy because they are very good at being wrong and strong. Awaiting my refunds of £72.99 for mare than 30 days as asked staff reason for delay. 192629”

Helpful Report

Posted 7 years ago

Hello, We are sorry to hear you cancelled your order. A member of the team is looking into your order and will be in contact with you soon. Apologies for any inconvenience this may have caused, Kind regards Quick Mobile Fix

Posted 7 years ago

“Terrible "company" took money almost month ago , no delivery. At that moment I cancelled my order 3 times and they keep asking if I REALLY want to cancel ??? V 😡 FRAUDERS. Do not believe them.”

Helpful Report

Posted 7 years ago

Hello, We are sorry you are experiencing a problem with your order. We have received your email and a member of the team will be in contact with you very soon Kind Regards Quick Mobile Fix

Posted 7 years ago

“Phone supplied was not working properly intermittently disconnecting from 4G. Sent back for repair but still not resolved. Returned phone for like for like replacement, nearly 4 weeks later no phone, and no refund. Hopefully this situation will be resolved immediately, as I've not had a phone to use for a month. Avoid this company.”

Helpful Report

Posted 7 years ago

Hello Glynis, We are sorry to hear you had a problem with your order, your replacement order has now been dispatched. Apologies for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 7 years ago

Hello Glynis, We are sorry to hear there was a problem with your order. We have now resolved this under your warranty and a replacement phone was dispatched on 31/10/2018. We apologise for any inconvenience this may have caused, Kind regards Quick Mobile Fix

Posted 7 years ago

“Do not use this company!!!! They take your order and money then you have to wait 2 weeks only to then chase them up because you still haven't recieved the goods you've paid for. No communication or update on your order and then when you cancel the order you still have to chase them for updates and wait for your money. They say 10-14 working days which is actually not the legal time ame fir refunds. I've had this confirmed and it is 14 calendar days. Aweful company with the worst customer service I've ever experienced. They have today admitted they are experiencing Major problems with payments, refunds and dispatch yet they continue to take customer orders and money!”

Helpful Report

Posted 7 years ago

Hello, We are sorry there was a delay with your order. We have now cancelled your order as requested and the refund will take 10-14 working days to process. Kind regards Quick Mobile Fix

Posted 7 years ago

“Its now been a month and still my phone hasn't arrived. The customer support staff are peppering me with empty promises after my persistent chasing up.”

Helpful Report

Posted 7 years ago

Hello Mylo, Looking into this, your order was dispatched on 30/10/2018, if you have not received your order please do get in contact and a member of the team will be happy to help you Kind Regards Quick Mobile Fix

Posted 7 years ago

“Appalling company. Do not use QuickMobileFix.com to buy a phone. I ordered a refurbished Samsung phone to replace my broken one. I was told it would take a maximum of 10 working days to be prepared and dispatched. After 11 working days and no update, I tried to contact them by phone. Their customer service line rang out several times, but when I called their repair line, someone picked up (presumably because they can make money by answering that phone). They then checked my order and told me that it was not ready, despite no one contacting me to inform me of that. They offered me a different colour of the same model of phone and told me that it could be dispatched that day. They offered me no money back or discount on this other phone. I accepted that reluctantly. I then didn't receive an email notifying my of the dispatch on my phone and no reply to my angry emails. Their customer service lines were closed for the weekend. Three days later I received an email saying that my phone would be delayed another 10 working days, again with no offer of money back or compensation of any kind. I have emailed them to cancel my order and demand a refund. I hope this will be the end of it but I have a feeling it won't be.”

Helpful Report

Posted 7 years ago

Hello, We are sorry there has been a delay with your order, your order will be shipped soon and we will email you with the tracking number, however, if you wish to cancel please do email us on customersupport@quickmobilefix.com Kind Regards Quick Mobile Fix

Posted 7 years ago

“Promised next day delivery. Took my money THEN told me at least two weeks. Promised refund same day as order - 4 weeks ago, still giving me the round around, to the point they now just put the phone down on me NO REFUND - reported to trading standards- already aware of them- THAT tells you everything - read Google reviews”

Helpful Report

Posted 7 years ago

Hello, We are sorry to hear this, a member of the team has tried contacting you multiple times regarding your order. Please do get in contact and a member of the team will be happy to assist you Kind Regards Quick Mobile Fix

Posted 7 years ago

“The phone is good quality, but be prepared to wait a couple of weeks for it, however I can’t complain about the phone or the pice”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Easy to choose a replacement phone for my Grandson who is deleted to have a phone that works . We received the phone quicker then expected over all we are very pleased with the service received.”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“very Poor delievery”

Helpful Report

Posted 7 years ago

Hello, We are sorry to hear you had a problem with delivery, please do get in contact and a member of the team will be happy to help you Kind Regards Quick Mobile Fix

Posted 7 years ago

“Fantastic phone received. Good as new.”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Was very unsure about buying a second hand iPhone 6s.It was a birthday present for my grandson so I bought excellent one,which is the second best grade they do.I didn't want it to appear used.It took a while to arrive but was well worth the wait.It is immaculate,not a mark anywhere,box ,charger,everything perfect.Works a treat.Couldn't be happier with this purchase.Thankyou and I've recommended you to family and friends and would definitely buy again.”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“So far no complaints and happy.”

Helpful Report

Posted 7 years ago

Hello Amarpreet Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Fast reliable service, products as described,”

Helpful Report

Posted 7 years ago

Hi Craig, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Phone arrived when promised and in the condition I expected. Would buy from here again.”

Helpful Report

Posted 7 years ago

HI Rodger, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Never use this joke of a “company” they have had my iphone 6s for nearly six weeks and have still not made payment plus they lied on three occassions about when I would be receiving payment. Also they never answer the phone. Please dont trust or use quick mobile fix 😡😡😡😡😡”

Helpful Report

Posted 7 years ago

Hello, We are currently looking into the recycling orders and a member of the team will be in contact with you shortly with further information and an update. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile F

Posted 7 years ago

“everything k”

Helpful Report

Posted 7 years ago

Hi Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“All good, though some teething problems with my phone. I wish I could speak to someone on the phone instead of dealing with this online or by email.”

Helpful Report

Posted 7 years ago

Hi Ralph, Thank you for your review, we are so happy you are pleased with your order. Our phone lines do get extremely busy, but please request a call back via email. Kind regards, Quick Mobile Fix

Posted 7 years ago

Quick Mobile Fix is rated 3.2 based on 6,835 reviews