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Quick Mobile Fix Reviews

3.2 Rating 6,816 Reviews
55 %
of reviewers recommend Quick Mobile Fix
Company Reviews Questions Metrics
3.2
Based on 6,816 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 54%
Accurate And Undamaged Orders
Greater than 82%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
2.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Quick Mobile Fix Reviews
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customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 30th June 2023
Allan C Fucchs
Quick Mobile Fix 5 star review on 18th June 2023
Leroy C Fisher
Quick Mobile Fix 5 star review on 7th April 2023
Leanne C Dalley
Quick Mobile Fix 5 star review on 24th March 2023
Derrick O
Quick Mobile Fix 5 star review on 5th March 2023
Maxwell B Gomez
Quick Mobile Fix 5 star review on 5th March 2023
Maxwell B Gomez
Quick Mobile Fix 5 star review on 18th February 2023
Heather K Brown
4
Anonymous
Anonymous  // 01/01/2019
Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Buyer
“My phone arrived late and now less than a year later it has begun to stop working. It randomly turns itself off despite being fully charged, then won't turn on for hours. After spending £500+ I would expect it to still be working less than a year later.”
Helpful Report
Posted 4 years ago
David Large
Verified Buyer
“Took much longer than expected to receive the order”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Order a phone, after couple of days did not receive any updates/ delivery or despatch, call and send an email no reply. I had to drive 80 miles (to and fro)to the address, knocked on the door , speak to someone from an entry button, who told me they're an online trading company. It was not a good first time experience.”
Helpful Report
Posted 4 years ago
David Mcclunr
Verified Buyer
“The phone I ordered came quick enough but the phone isn’t working properly. Filled in the online contact form and haven’t had a reply. Hunted the internet for a customer services number, because it’s not listed on the web site or Facebook page. The number is currently under maintenance. Wasn’t sent an invoice with the phone but a did get two small bits of paper telling me that the phone is covered by a twelve month warranty. Which is great, only I have no way of getting in contact with the company to get the benefit of the warranty”
Helpful Report
Posted 4 years ago
DAVID TYLER
Verified Buyer
“Bluetooth not working on the phone I bought, couldn't phone them as there phone lines not working for a week, tried email, doesn't send, live chat didn't work,when there phone lines were working I was number 35 in a queue, waited 30 minutes down to number 18 then gave up !”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Took forever to arrive despite the fact that they debited my account instantly.. left wondering whether company was dodgy or not. Have to replace battery already. Will not be using it recommending in the future. Website uncomfortable to navigate. This review will most likely not be posted but hey!”
Helpful Report
Posted 4 years ago
Rob Jordan
Verified Buyer
“First time I used this company I was amazed with the service, this was 2 years ago and had no hesitation using them again. This time however it’s been very poor. “Quick” certainly is no longer the case and communication is very poor. I still feel the service they offer is good but things have definitely changed for the worse since I last used them.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Should remove quick from your company name said that it was maximum 2 works working days delivery time and you shipped it on the last day then it still didn’t arrive for 2 more days that’s just a joke.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“I purchased an iPhone 8S for my daughter and it does not have FaceTime app the advert failed to state this on purchase. I later filled out a review which promised free accessories set, this did not arrive either. At first I thought they were good then I realised they are deceptive so be careful check all the details before purchasing”
Helpful Report
Posted 4 years ago
Francis Mcnamara
Verified Buyer
“I sold a phone to you at the same time but I haven’t been paid yet”
Helpful Report
Posted 4 years ago
Ian Jones
Verified Buyer
“Have to wait to long for phone To be checked Should be checked already Other companies check as soon as they get phones in”
Helpful Report
Posted 4 years ago
Paul Robinson
Verified Buyer
“The purchased mobile was sent out for delivery more or less in the promised time frame but their chosen courier, UPS, declined to deliver. I was forced to repeatedly visit their 'drop off point' waiting for the driver to drop it off”
Helpful Report
Posted 4 years ago
Valerie Taylor-Meysonnet
Verified Buyer
“The dispatch took well over 7 working days. As no information appeared on the tracking system, we contacted Quick Mobile Fix, who then got the mobile dispatched and sent within a couple of days. It is a shame that we had to chase.”
Helpful Report
Posted 4 years ago
Rehana Shirazi
Verified Buyer
“Very poor customer service. Had to message back and forth for delivery which took over 3 weeks and took ages to get replies for the emails sent. Would not recommend to anyone. Have ordered of other websites and received delivery within two days. Very disappointed. Rang customer service twice and was waiting for delivery ver an hour in queue.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“My phone took a long time to arrive and I still haven't had the charger”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“For some reason when my phone gets to 20% it just shuts off”
Helpful Report
Posted 4 years ago
Anonymous
Unverified Reviewer
“Cancelled an order the day after placing it. This was subsequently cancelled but the money still taken. I was told this would be refunded after 14 working days. It is now 5 weeks later with no refund, they aren’t replying to emails and customer services don’t seem to be able to help! I’m still £500 down for a phone that was never even dispatched. Day light robbery!”
Helpful Report
Posted 4 years ago
Geoff Gray
Verified Reviewer
“The delivery time was not met. Attempts to call the Company were a waste of time-my time-as there was always a huge backlog of calls and in the end I gave up. Email contact was more fruitful although the delivery timescales were still over-promised and not met. Product when it finally arrived met expectations but customer service poor.”
Helpful Report
Posted 4 years ago
Caitriona Gaughan
Verified Buyer
“I’ve been trying to contact for days. There has always been over 20 people before me, not been able to hold due to work. I’m currently on hold and have been for 1hr 10 minutes, 6th in line. You need to employ more customer service operatives if you want to be taken seriously as a reputable company, an absolute joke and has completely ruined my shopping experience.”
Helpful Report
Posted 4 years ago
Elyse Alperstein
Verified Buyer
“The battery runs out unusually quickly-otherwise it is alright I guess.What can be done about this.I have only had it for a few weeks??”
Helpful Report
Posted 4 years ago
Quick Mobile Fix is rated 3.2 based on 6,816 reviews
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