Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,835 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,835 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 11th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Took a while to come which was ok, but now I keep getting spammed with emails to review even after unsubscribing! Not the way to get a favourable review!”

Helpful Report

Posted 7 years ago

Hi, This will be rectified. We apologise for the inconvenience this has caused. Kind Regards, Quick Mobile Fix.

Posted 7 years ago

“ID 182157 I placed an order back on 24th July for my 10 year old son's birthday. I was assured delivery would be 10 working days or sooner. We are now approaching 3 weeks and I continue to receive emails to say delivery is delayed. Email responses are never on the same day which is a further delay tactic. I was offered another colour and when I asked for more information, I received an email 3 days later to say the original order would be a further 1-2 working days. Still we wait. I am so upset that my son won't have his gift on his birthday despite me allowing plenty of time. I have tried several times to contact them on the phone but there is no reply and the line goes dead. I will be approaching trading standards today if it is not despatched today.”

Helpful Report

Posted 7 years ago

Hi, We are sorry to hear about the delay with your order. We can confirm your device was sent out yesterday and is out for delivery today. We apologise for the inconvenience this has caused. Kind Regards, Quick Mobile Fix.

Posted 7 years ago

“Found it difficult to get info on delivery. The iPad was a birthday gift but did not arrive on time”

Helpful Report

Posted 7 years ago

Hi Ken, We are sorry to hear about this. Your device was dispatched within the 10 working days we advise. We apologise for any inconvenience this caused you. Kind Regards, Quick Mobile Fix.

Posted 7 years ago

“Order ID171015 Terrible company, as the rest of the reviews will confirm. I purchased a phone to give as a present but they contacted me to say they didn’t have the colour I ordered I said it was ok but the delivery was so late that I had to make other arrangements. I returned the phone and was promised a refund and they confirmed they had received the phone on the 28th of June and that it will take 14 working days max. It’s now the 10th of August and I still have not received my refund!! And they don’t answer the phone or respond to emails or twitter even. I’m going to have to report this company. Hopefully if enough of these complaints come through they will get shut down. Order ID171015 EDIT - they have now responded on twitter in a direct message: « Hi, checking on your order our payment was rejected to you. So we can get this refund sent please provide the card number, expiry date, csc and card holder name so we can send the payment promptly. ^BP« - sounds dodgy - there was no rejection from my side and they are demanding that I send all my card details on twitter??.”

Helpful Report

Posted 7 years ago

Good Afternoon Kensaye, We are sorry to hear about the delay with dispatching your order. As advised on the phone today your refund will be actioned immediately. We would like to apologise for the messages on Twitter, this has been investigated and we have found a duplicate account which has now been reported. Kind Regards, Quick Mobile Fix.

Posted 7 years ago

“After waiting 2 weeks and still didnt receive my order I asked for a refund. They said they would process a refund within 10-14 days. Its now the 11th day and now they are ignoring my emails and I have sent them 3 in the last 24-48 hours. Still Havent received my refund. Give me my money back.”

Helpful Report

Posted 7 years ago

Good Afternoon, We are sorry to hear about the delay with your order and that you requested to cancel it. We do advise 10-14 working days for a refund. We are currently in the 11th working day. Your refund will be processed in the next few days. We apologise for any inconvenience caused. Kind Regards, Quick Mobile Fix.

Posted 7 years ago

“Very poor payment service”

Helpful Report

Posted 7 years ago

Hi, We are sorry you are unhappy with the service. We would be interested why you were not 100% satisfied. If you could take the time to email in with your comments that would be much appreciated. Kind Regards Quick Mobile Fix

Posted 7 years ago

“I purchased a reconditioned ipad, which was well priced, arrived quickly and is exactly as described. I found the process very easy and would recommend Quick Monile Fix.”

Helpful Report

Posted 7 years ago

Hi Pam, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“I bought one phone from here which served me well and so when i bought my next i thought i should buy from here. However, i bought a Grade A bundle and the phone broke twice within in a month and a half of having it so i sent it back and was told i would be getting a replacement but instead they sent me the same phone back so i contacted them and they said it is fine to return the device and they would send me the replacement this time. I sent the device back over a month ago back at the start of July and they still haven't sent me my replacement iPhone. I have paid fully for this device and yet i still have not received it!”

Helpful Report

Posted 7 years ago

Hi Charis, Unfortunately, we are unable to locate your order with just the name and you have not provided an order ID. Please provide this so we can look into this for you Kind regards Quick Mobile Fix

Posted 7 years ago

“Thank you”

Helpful Report

Posted 7 years ago

Hi Sabina, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Great service, the phone arrived on time and it was in excellent condition. Thank you!”

Helpful Report

Posted 7 years ago

Hi, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Excellent sale and totally happy 😊”

Helpful Report

Posted 7 years ago

Hi Phillip, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Prompt service for selling a mobile phone. Good price too thank you.”

Helpful Report

Posted 7 years ago

Hi, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Offered less than initial quote.”

Helpful Report

Posted 7 years ago

Hello The condition of the phone is different to what you booked in this is why there was a reduced offer if you were unhappy with this you could have rejected the offer, however, you accepted the offer and the funds have now been processed. Payment was processed and received in your account within 3-5 days as we advertise for Kind Regards, Quick Mobile Fix.

Posted 7 years ago

“I sold my phone to them which was easy in first steps but what Quick mobile fix offers on its website( quick payment on the same day it receives phone) is completely wrong. I received it on the 5th working day. On the positive side, the customer service was good and also got good money for my phone. Will recommend!!”

Helpful Report

Posted 7 years ago

Hello Lubna Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Great customer service and very reliable site, would definitely use again”

Helpful Report

Posted 7 years ago

Hello Kamilla Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“No problems with service”

Helpful Report

Posted 7 years ago

Hello Helen Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Very quick and easy to use service. Would definitely use again and recommend to others.”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Arrived in good condition as shown on site”

Helpful Report

Posted 7 years ago

Hello Ian, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Prompt payment and paid quoted price. Very happy”

Helpful Report

Posted 7 years ago

Hello Martin Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Great!!! The job made simple. Got the money quoted in my bank in around a week..”

Helpful Report

Posted 7 years ago

Hello Julie Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

Quick Mobile Fix is rated 3.2 based on 6,835 reviews