Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,832 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,832 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 30th June 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased my phone on the 26/7/19 its now the 13/08/19 and i still haven't received my phone, Ive sent numerous emails through out the week, they responded to the first couple saying sorry for the delay its still going through some testing, and again that i am on the priority list to it being sent out this week, that email was sent out last week and it was never dispatched, on their website it says they will email you to keep you updated but it seems like i have to ask for updates rather than them email me to begin with. The previous 3 emails i have sent haven't been to replied to yet. Its beyond a joke, Ive only just got my self a cheap temporary phone yesterday but as of then i was contactable which doesn't do me any favors when i need to get in touch with my work, family or friends. Sort it out quickmobilefix! Order ID 244337”

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Posted 5 years ago

“QMF ID242335 My order came later than expected, however I cannot complain about the quality and price of it.”

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Posted 5 years ago

“We got exactly what we wanted and a great price. Seemed to take an age to be delivered - but was within promised working days from ordering. No issues with phone.”

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Posted 5 years ago

“Service is appalling, I ordered my mobile on 10th July 2019 and still have not received it (as of 12/08/19). I have contacted Customer Services on multiple occasions asking for delivery updates and now they are not replying to e-mails. The telephone service is diabolical, every time I called their helpline I was 20+ in the queue (there one agent must be very stressed). I now have requested a full refund if mobile not delivered by 16/09/19. Reading the reviews that QMF received a large majority have slated the Company on their appalling overall Service. I am fully expecting that I will not receive the mobile I purchased and paid for and expect it will be the same up hill battle to get a full refund. I intend to seek citizens advice support, link in with the local Trading standard Offices and contact my credit card supplier and seek payment via Section 75 of the Consumer Credit Act 1974.”

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Posted 5 years ago

“Very good condition and quick delivery.”

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Posted 5 years ago

“Very happy with the service.”

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Posted 5 years ago

“Took too long to arrive poor customer service”

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Posted 5 years ago

“I ordered a phone and cancelled the order the next day before the order had even been confirmed. Despite this they still took payment and confirmed a refund would be issued within 14 working days. That was not issued and despite numerous emails and phone calls (with hour long waits) the situation was still not resolved. Currently trying to obtain refund via the credit card. DO NOT USE THIS COMPANY”

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Posted 5 years ago

“Very good.”

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Posted 5 years ago

“Phone arrived in perfect condition. Delivery took a lot longer than expected.”

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Posted 5 years ago

“so far so good”

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Posted 5 years ago

“Delivery was good”

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Posted 5 years ago

“The phone is very good but it took longer to arrive then they said it would, and there was no communication saying there was a delay.”

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Posted 5 years ago

“Excellent service fantastic product. iPhone 7 delivered like new.”

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Posted 5 years ago

“Phone not working”

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Posted 5 years ago

“Fantastic product, exactly as advertised. Very happy with my purchase. It took 6 working days to deliver, within their promised time allocation. It would be five stars if it had quicker delivery.”

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Posted 5 years ago

“I always get my iphones from QMF and have never been disappointed with the service or iphone. I also like the security of the 12 months warranty. Good service- Good product- Good price and Good peace of mind. What is not to like”

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Posted 5 years ago

“Great service, thanks!”

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Posted 5 years ago

“They sent me the wrong size once again and haven’t replied to my email I just want my money back!”

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Posted 5 years ago

“I ordered a phone over a month ago and it never turned up. UPS say it was delivered so I guess its mostly their fault but I have to say QMF’s customer service over the whole matter has been shocking and unhelpful. I’m hopeful it will get sorted eventually but I’m not happy with the way it has been handled.”

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Posted 5 years ago

Quick Mobile Fix is rated 3.2 based on 6,832 reviews