Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,835 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,835 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 11th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good phone thanks”

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Posted 6 years ago

“Good value for money.”

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Posted 6 years ago

“I ordered a phone back in November and waited near enough a month for it to arrive. The order was dispatched around 3 weeks after I ordered it, despite an assurance that it would be sent to me within 10 days and then the delivery company kept returning the phone to the depot despite trying to make alternative arrangements. On the plus side, the phone was immaculate and my daughter is extremely pleased with it. So.... service v bad but phone v good”

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Posted 6 years ago

Hi We are sorry you are having a problem with your order. In order for us to look into this further for you please do get in contact with us on customersupport@quickmobilefix.com quoting your order number and full name. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 6 years ago

“Sent me the wrong product. Ordered on 8th, received on 24th - I think it literally was right on the brink of the 10 days 'but could be earlier' promise. No inclination to put right the error so I've accepted the wrong product. Asked for recompense rather than pay couriers to swap for correct item. Offered £10 voucher. Declined. Offered £15 voucher and am still yet to receive it..... Won't be ordering again with this company.”

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Posted 6 years ago

Hi Victoria We are sorry to hear your order has not yet been dispatched. We dispatch orders within 10 working days but most orders are dispatched quicker than that. In order for us to look into this further for you please do get in contact with us on customersupport@quickmobilefix.com quoting your order number and full name and a member of the team will be able to look into this. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 6 years ago

“The phone I ordered arrived in good time and is in pristeen condition, as described on the website. Very pleased with Quick Mobile Fix. LM2019”

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Posted 6 years ago

“Excellent service will use again”

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Posted 6 years ago

“Phone arrived within 10 days and in excellent condition. My son is very happy with it and I have now ordered one for myself”

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Posted 6 years ago

“Not easily reachable, email response takes 2-3 days and any counter question will take another 2-3 days. When you call the telephone line queue would be most of the time 30+ callers already waiting in the queue and after waiting for more than 30 minutes the line sometimes will be dropped or sometimes it takes more than 1 hour to get someone on the line.”

Helpful Report

Posted 6 years ago

Hello Lafir We are sorry you are having difficulty trying to contact us over the phone. Our phone lines could be very busy at certain times of the day. In order for us to look into this further for you please do get in contact with us on customersupport@quickmobilefix.com quoting your order number and full name and a member of the team will be able to look into this. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 6 years ago

“Very good service. Delivered exactly on the date as advised. Good updates on order progress. My iPad was noted as ‘good’ condition. However it is as goog as new. There was no charger so perhaps that’s why it wasn’t rated as ‘excellent’ condition. I will use these guys again.”

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Posted 6 years ago

“Fantastic service”

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Posted 6 years ago

“Purchased an iPhone 6s, the first one that arrived was the wrong size. (16gb not 64). I sent it back and the second one keeps switching off randomly. The phone is fine but it has been frustrating waiting and paying for phones and paying for them to be sent back.”

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Posted 6 years ago

Hiv Lucy We are sorry you are having a problem with your order. In order for us to look into this further for you please do get in contact with us on customersupport@quickmobilefix.com quoting your order number and full name. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 6 years ago

“Received phone in good time, in condition as stated. Sent wrong colour asked for black but got grey- not sent it back as ok with colour grey. Generally happy with service company etc.”

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Posted 6 years ago

“I am still owed money by these people returned the phone I cancelled they received it back and they still haven’t refunded my money 6 weeks now DO NOT ORDER A PHONE FROM THESE PEOPLE”

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Posted 6 years ago

Hello Dawn We are sorry to hear you are experiencing a problem with your refund. In order for us to look into this further for you please do get in contact with us on customersupport@quickmobilefix.com quoting your order number and full name and a member of the team will be able to able to look into this. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 6 years ago

“AVOID AVOID do not use this bunch of scammers. Believe this "firm" has now gone to the wall........Phone line now dow . All the negative reviews are as posted, promise after promise about delivery are lies. If you can get through by phone your lucky and I have now been waiting since 18th December. 10 day delivery, then tomorrow then tomorrow. Well as we all know tomorrow never comes..... Have started a dispute with Pay Pal and reported to Trading Standards.”

Helpful Report

Posted 6 years ago

Hi Stuart We are sorry to hear your order has not yet been dispatched. We dispatch orders within 10 working days but most orders are dispatched quicker than that. In order for us to look into this further for you please do get in contact with us on customersupport@quickmobilefix.com quoting your order number and full name and a member of the team will be able to look into this. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 6 years ago

“Phone was as described, delivered to Ireland very quickly.”

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Posted 6 years ago

“Orderd a phone on 23rd nov, recieved phone few weeks later. Was meant to be in good condition but was not working! Could not hear when recieving or making calls. Took a while for a response to this, was offered a replacement handset but after finding lots of bad reviews I decided that a full refund would be better. Sent the phone back recorded deliver and they would of recieved phone on 19th of december! just had a e mail to say my refund will be 30 days or by end of January! This is disgusting, the phone was paid up front with my 13 year old birthday money! £277 for a broken phone that wasnlt checked before they sent to us! I will happilly post bad reviews daily until im refunded. Will never use or reccommend mobile fix! Never answer the phone either!!!!!”

Helpful Report

Posted 6 years ago

Hello Nic We are sorry to hear you are experiencing a problem with your refund. In order for us to look into this further for you please do get in contact with us on customersupport@quickmobilefix.com quoting your order number and full name and a member of the team will be able to able to look into this. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 6 years ago

“DONT BUY FROM THIS COMPANY”

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Posted 6 years ago

“Very Poor company, don’t buy from. Lots of complaints, too many to list.”

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Posted 6 years ago

“Why do people on here give high stars and a bad review? Am I missing something here. Apart from all agree a bad company to purchase from!”

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Posted 6 years ago

“Rubbish company, Don’t buy here, waste of time and money.”

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Posted 6 years ago

Quick Mobile Fix is rated 3.2 based on 6,835 reviews