Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,835 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,835 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 11th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had to take iPhone to another repair shop to get new screen fitted and battery connected as it was lose cost me extra money to repair would never buy from here again my daughter was disappointed on chrismas day”

Helpful Report

Posted 6 years ago

Hi Sharn We are sorry you are having a problem with your order. In order for us to look into this further for you please do get in contact with us on customersupport@quickmobilefix.com quoting your order number and full name. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 6 years ago

“Hi, I specifically ordered and ad for a Pink iPhone 5C in mid December for my little girls Xmas. I was very pleased with the delivery time however the phone I received was not pink, it was white which was very disappointing and there was no time to get this changed. Atleast it was in decent condition with no scratches on the screen.”

Helpful Report

Posted 6 years ago

Hi Craig We are sorry you are having a problem with your order. In order for us to look into this further for you please do get in contact with us on customersupport@quickmobilefix.com quoting your order number and full name. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 6 years ago

“good efficient service just what you want”

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Posted 6 years ago

“Good service thanks”

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Posted 6 years ago

“This is the most appalling online buisiness I have ever come across. Purchased a grade A refurbished iPad Air which did not charge when I received it on the 13th November 2018,they have had the iPad since the 13th december2018,I have had generic answers around all the emails sent,have spoken on chat to no avail.I still do not know if and when I will receive the iPad back repaired.I am now claiming via my credit card for my money back. BEWARE THIS COMPANY ARE EITHER USELESS OR FRAUDS”

Helpful Report

Posted 6 years ago

Hi Keith We are sorry you are having a problem with your order. In order for us to look into this further for you please do get in contact with us on customersupport@quickmobilefix.com quoting your order number and full name. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 6 years ago

“Transaction completed fully as expected and product (iPhone 6S)appears to be in first class condition and to be fully operational after 2 weeks of use.”

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Posted 6 years ago

“Phone in perfect condition,very good delivery”

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Posted 6 years ago

“Good with communication to sort out problem”

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Posted 6 years ago

“I have been waiting since the 19th of December for an iPhone 7 and its now the 5th if January and I still have not got it this company is very disappointing”

Helpful Report

Posted 6 years ago

Hi We are sorry to hear your order has not yet been dispatched. We dispatch orders within 10 working days but most orders are dispatched quicker than that. In order for us to look into this further for you please do get in contact with us on customersupport@quickmobilefix.com quoting your order number and full name and a member of the team will be able to look into this. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 6 years ago

“As a first time user I was unsure but this was not needed a so very happy with the service and quality of the item”

Helpful Report

Posted 6 years ago

“Wrong phone ordered sent back 17 dec still awaiting refund ☹️”

Helpful Report

Posted 6 years ago

Hello We are sorry to hear you are experiencing a problem with your refund. In order for us to look into this further for you please do get in contact with us on customersupport@quickmobilefix.com quoting your order number and full name and a member of the team will be able to able to look into this. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 6 years ago

“have been waiting for phone for 2 weeks with various messages saying someone will be in touch.. money taken out of account.. never use them again as bad customer service”

Helpful Report

Posted 6 years ago

Hi Ian, We are sorry you are having a problem with your order. In order for us to look into this further for you please do get in contact with us on customersupport@quickmobilefix.com quoting your order number and full name. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 6 years ago

“Easy to order. Phone arrived in time for Christmas. Only problem was it was not the colour that I ordered but luckily my husband did not mind. Addionally the charger/usb cable supplied with phone seems quite cheap.”

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Posted 6 years ago

“Great service”

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Posted 6 years ago

“The phone arrived and was slightly better condition than I expected from the description.”

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Posted 6 years ago

“I am still waiting for notification that my purchase has been shopped! Give me better service and I might give you a better review!”

Helpful Report

Posted 6 years ago

Hi Laura, We are sorry you are having a problem with your order. In order for us to look into this further for you please do get in contact with us on customersupport@quickmobilefix.com quoting your order number and full name. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 6 years ago

“I’m really happy with my iPads minis I brought two and my kids couldn’t be happier, would highly recommend.”

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Posted 6 years ago

“Camera all fixed 😁. Job done 😁”

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Posted 6 years ago

“Ordered Samsung S5 16th december Still no phone They have had my money all this time. I have been without a mobile all Christmas and haven't been able to contact my friends or arrange play dates for our 4 children. They say by email they have prioritised my order for the first week of January. It is 19.07 Friday 4th January and no phone has been despatched. They have not been honest in their advertising or communications and are entirely unethical. The responses they post on here are all generic and clearly designed to look as though they wish to solve customers problems but this is just window dressing. The positive reviews are all from company employees being paid to post positive reviews to counteract the huge amount of bad ones to help get more of our money for the owner. Never encountered such a bad business model or customer service operation.”

Helpful Report

Posted 6 years ago

“!!Do Not Use!! Made an order for a refurbished iPhone on 22/10/2018. The day after I expected delivery I called up and was told they did not have my order in stock and that it could take up to a month to complete. I was not happy with this so requested a refund in mid November, I was told this would take 14 days to process. 14 days went by and no refund so I contacted again and was told they had changed payment provider and needed further details to process my refund and it would take another 14 days. Since then I have been chasing regularly and each time being told my refund will be processed, currently now being told it will be processed on 04/02/2019. This is a joke of a company with no respect of consumer law/ guidelines and horrendous customer service.”

Helpful Report

Posted 6 years ago

Quick Mobile Fix is rated 3.2 based on 6,835 reviews