Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,835 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,835 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 11th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality phone,that arrived in perfect condition and in great working order,and arrived well within the time allocated. I purposefully delayed this review just in case an faults developed with the device but I have no complaints on that front. Got to admit that I was a little worried when I read some negative feedback back from some customers about Quick Mobile Fix,but for me they have been great and I would definitely recommend them to others and also use them again. Can only assume that some of the negative feedback may have been left by rival companies.”

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Posted 6 years ago

“True to their word - phone arrived exactly as was stated. My son is delighted with his new phone and even commented on how long the battery lasts for.”

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Posted 6 years ago

“***DISGRACEFUL COMPANY*** Ordered iphone X for my daughter on 7th December, by 20th I still hadn't heard anything. Canceled my order, which was acknowledge. The phone was sent anyway, which i didn't accept. Courier sent me an email saying the phone had been delivered, this was not true. Now been told they will refund my money once they have the pone back. I don't have phone or my money. Customer service diabolical, can't talk to anyone, take 24-48hrs to return email (not including weekends), then send impersonal emails not answering the questions you have. Last email I sent was on 28th, still no reply. Only gave 1 star as no option to leave 0. I seeking legal action to get my money back and will leave bad reviews everyday all over social media until I get it.”

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Posted 6 years ago

Hello We are sorry to hear you are experiencing a problem with your refund. In order for us to look into this further for you please do get in contact with us on customersupport@quickmobilefix.com quoting your order number and full name and a member of the team will be able to able to look into this. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 6 years ago

“Great phone”

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Posted 6 years ago

“Previous purchases absolutely fine. This one totally the opposite. They supplied the wrong phone, their customer service line was constantly busy and then cut you off when you reached the front of the queue. After reading several equally damning reviews I decided to keep the incorrectly supplied phone (wrong colour was the problem) rather than risk returning it and ending up losing it completely. Won't be going back!”

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Posted 6 years ago

Hello Graham, We are sorry to hear you are experiencing a problem with your refund. In order for us to look into this further for you please do get in contact with us on customersupport@quickmobilefix.com quoting your order number and full name and a member of the team will be able to able to look into this. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 6 years ago

“Fantastic service over the moon with the purchase. Would definitely use again if had too.”

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Posted 6 years ago

“Very pleased with product.”

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Posted 6 years ago

“Good”

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Posted 6 years ago

“Items condition as expected . Delivery was on time I have tried contacting the company prior to delivery and after delivery but I was unable to get hold of them. Phone would constantly ring Mobile provided over heats and turns off when using FaceTime ???”

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Posted 6 years ago

“Good service. Good choice of phones”

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Posted 6 years ago

“I goods met the stated criteria, The was though a bit of lull between the order confirmation and parcel delivery.”

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Posted 6 years ago

“Goods arrived safely when stated. Tracking order was good. Goods in good condition on arrival.”

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Posted 6 years ago

“Phone would not charge at all after one week of use and before that there was many evident faults with the phone”

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Posted 6 years ago

Hello We are sorry you are having difficulty trying to contact us over the phone. Our phone lines could be very busy at certain times of the day. In order for us to look into this further for you please do get in contact with us on customersupport@quickmobilefix.com quoting your order number and full name and a member of the team will be able to look into this. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 6 years ago

“Good customer service”

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Posted 6 years ago

“Sent the wrong colour phone in the wrong condition, supposed to be a Christmas present! Never answered phone and automated email replies! Useless service”

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Posted 6 years ago

Hello David, We are sorry you are having difficulty trying to contact us over the phone. Our phone lines could be very busy at certain times of the day. In order for us to look into this further for you please do get in contact with us on customersupport@quickmobilefix.com quoting your order number and full name and a member of the team will be able to look into this. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 6 years ago

“A very good service came within 3 days of purchase and the phone was in very good condition and in working order many thanks will definitely use you again”

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Posted 6 years ago

“Really good value, delivery was a little hit and miss. Easy to use website, good quality product.”

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Posted 6 years ago

“The screen does not work”

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Posted 6 years ago

“Phone as described and all working well”

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Posted 6 years ago

“Pristine phone as described. Great service. No complaints.”

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Posted 6 years ago

Quick Mobile Fix is rated 3.2 based on 6,835 reviews