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Quictent Reviews

4.6 Rating 737 Reviews
91 %
of reviewers recommend Quictent
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Email:

sales@quictents.com

Location:

11/F CAPITAL CENTRE 151 GLOUCESTER ROAD,
11/F CAPITAL CENTRE 151 GLOUCESTER ROAD
Wan Chai
999077

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Quictent 5 star review on 21st August 2024
Pat F.
Quictent 5 star review on 21st August 2024
Pat F.
Quictent 5 star review on 20th August 2024
JB
Quictent 2 star review on 4th August 2024
Billy Vazquez
Quictent 5 star review on 18th July 2024
Kathryn
Quictent 5 star review on 18th July 2024
Kathryn
Quictent 5 star review on 17th July 2024
C. Denis
292
Anonymous
Anonymous  // 01/01/2019
This is by far the easiest tent to set up. You can setup alone but much easier with 2 people. It takes no more than 5 minutes to setup. It’s great quality as well.
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Posted 1 year ago
I purchased 4 10x20 and 1 20x40 tent. Although I had an issue with 2 of the 10x20 tents. Quictent honored the transaction and replaced the damaged items free of charge. I found Quictent to be timely on the shipping and the tents are reasonably good quality for the money and easy to assemble.
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Posted 1 year ago
Betty was very helpful thank you Betty
Quictent 5 star review on 20th August 2023 Quictent 5 star review on 20th August 2023 Quictent 5 star review on 20th August 2023
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Posted 1 year ago
Disappointed the netting doesn't have grommets or the ability to secure to the bottom of the tent frame.
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Posted 1 year ago
Hi Terrie, Thank you so much for buying from Quictent. It's the Market Team. We're sorry for any inconvenience and sincerely would like to help out. We've forwarded your inquiry to the Support Team. A representative will follow up in 24 hours by email. Please keep an eye on your inbox, including the SPAM. And any pictures or videos to illustrate the details would be highly appreciated. As you know, your contact and response mean a lot for after-sales service online. Thanks for your time. Have a smooth day!
Posted 1 year ago
Absolutely love this tent! I’m only 4’11” and I can setup and take down by myself (plus a small step stool). The colour is vibrant. The canopy performs well in rain. And the rolling bag is the icing on the cake. :)
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Posted 1 year ago
Doria was very helpful and resolving any issues that I had and did so in a very timely manner. She was courteous, understanding and provided excellent customer service. The product is my favorite canopy that I have used and will continue to use it in the future.
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Posted 1 year ago
Highly unsatisfied never received my tent, no way to communicate with customer service don’t recommend shopping from quictents.
Helpful Report
Posted 1 year ago
Hi Danny, Thank you so much for buying from Quictent. It's the Market Team. We're sorry to know that our products did not meet your expectations. We noted that the Support Team has refunded the order. Therefore, we've forwarded your inquiry to the team. A representative will follow up in 24 hours. Please keep an eye on your email inbox. Thank you for your time again. We hope you can go back after conversations with our representative. Have a smooth day!
Posted 1 year ago
Prompt response and great service
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Posted 1 year ago
Very easy set up
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Posted 1 year ago
Excellent customer service I had a issue on my greenhouse and customer service immediately resolved the issue and replaced my greenhouse and I have no issues highly recommend this product.
Helpful Report
Posted 1 year ago
Hi Daniel, Thank you so much for buying from Quictent. It's the Market Team. We're sorry for any inconvenience and sincerely would like to help out. We've forwarded your inquiry to the Support Team. A representative will follow up in 24 hours by email. Please keep an eye on your inbox, including the SPAM. Also, any pictures or videos to illustrate the details would be highly appreciated. Thanks for your time. Have a smooth day!
Posted 1 year ago
Yes i think there probally very good tents but i changed my mind tryed to contact them before it sent out and they are kinda hard to reach they should have a phone number to call instead of emails but i finally was able tp reach them and they did eork with me very nicely to send it back .All in all they did right by me .I would recomend getting it on amazon as they have free returns .
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Posted 1 year ago
Timely delivery and good price.
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Posted 1 year ago
Your tent is WONDERFUL! I have a friend that wants one and I am considering getting another one. It is beautiful and strong.
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Posted 1 year ago
Item did not withstand rain
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Posted 1 year ago
Hi Jill, Thank you so much for buying from Quictent. It's the Market Team. We're sorry for any inconvenience and sincerely would like to help out. We've forwarded your inquiry to the Support Team. A representative will follow up in 24 hours by email. Please keep an eye on your inbox, including the SPAM. We suppose some replacement parts can make a new working item. Could you please kindly try again? Anyway, please let the representative know what part(s) you need. Also, any pictures or videos to illustrate the details would be highly appreciated. Thanks for your time. Have a smooth day!
Posted 1 year ago
Product could be sturdier but customer service is great. Please have Betty call I need replacement items. Storm took out the canopy
Helpful Report
Posted 1 year ago
Hi Delaysa, Thank you so much for buying from Quictent. It's the Market Team. We're sorry for any inconvenience and sincerely would like to help out. We've forwarded your inquiry to the Support Team. A representative will follow up in 24 hours by email. Please keep an eye on your inbox, including the SPAM. Also, any videos to illustrate the details would be highly appreciated. Thanks for your time. Have a smooth day!
Posted 1 year ago
Jenna was extremely helpful and maintained constant communication via email to ensure the accuracy of my order. Jenna kept me informed of the order status and shipping number. Jenna was great to work with!
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Posted 1 year ago
Excellent customer service! They stand by their products and go to great lengths to make their customers happy. I wish all companies were like this
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Posted 1 year ago
Greenhouse seems to be good quality, my wife is very happy with it
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Posted 1 year ago
This is the best online merchant I have ever dealt with. Customer service outstanding!
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Posted 1 year ago
This company has been nothing but professional their warranty on their products is exceptional I have never dealt with a company that had such a warranty and they ship what you need very quickly their products are outstanding
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Posted 1 year ago
Quictent is rated 4.6 based on 737 reviews