Quictent Reviews

4.6 Rating 732 Reviews
91 %
of reviewers recommend Quictent
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Email:

sales@quictents.com

Location:

11/F CAPITAL CENTRE 151 GLOUCESTER ROAD,
11/F CAPITAL CENTRE 151 GLOUCESTER ROAD
Wan Chai
999077

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Quictent 5 star review on 18th July 2024
Kathryn
Quictent 5 star review on 18th July 2024
Kathryn
Quictent 5 star review on 17th July 2024
C. Denis
Quictent 2 star review on 10th June 2024
Lee Ferguson
Quictent 2 star review on 10th June 2024
Lee Ferguson
Quictent 2 star review on 10th June 2024
Lee Ferguson
Quictent 5 star review on 20th August 2023
Denise Esquivel
128
Anonymous
Anonymous  // 01/01/2019
Doria was very helpful and resolving any issues that I had and did so in a very timely manner. She was courteous, understanding and provided excellent customer service. The product is my favorite canopy that I have used and will continue to use it in the future.
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Posted 11 months ago
Highly unsatisfied never received my tent, no way to communicate with customer service don’t recommend shopping from quictents.
Helpful Report
Posted 11 months ago
Hi Danny, Thank you so much for buying from Quictent. It's the Market Team. We're sorry to know that our products did not meet your expectations. We noted that the Support Team has refunded the order. Therefore, we've forwarded your inquiry to the team. A representative will follow up in 24 hours. Please keep an eye on your email inbox. Thank you for your time again. We hope you can go back after conversations with our representative. Have a smooth day!
Posted 11 months ago
Prompt response and great service
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Posted 11 months ago
Very easy set up
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Posted 11 months ago
Excellent customer service I had a issue on my greenhouse and customer service immediately resolved the issue and replaced my greenhouse and I have no issues highly recommend this product.
Helpful Report
Posted 11 months ago
Hi Daniel, Thank you so much for buying from Quictent. It's the Market Team. We're sorry for any inconvenience and sincerely would like to help out. We've forwarded your inquiry to the Support Team. A representative will follow up in 24 hours by email. Please keep an eye on your inbox, including the SPAM. Also, any pictures or videos to illustrate the details would be highly appreciated. Thanks for your time. Have a smooth day!
Posted 11 months ago
Yes i think there probally very good tents but i changed my mind tryed to contact them before it sent out and they are kinda hard to reach they should have a phone number to call instead of emails but i finally was able tp reach them and they did eork with me very nicely to send it back .All in all they did right by me .I would recomend getting it on amazon as they have free returns .
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Posted 11 months ago
Timely delivery and good price.
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Posted 11 months ago
Your tent is WONDERFUL! I have a friend that wants one and I am considering getting another one. It is beautiful and strong.
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Posted 11 months ago
Item did not withstand rain
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Posted 11 months ago
Hi Jill, Thank you so much for buying from Quictent. It's the Market Team. We're sorry for any inconvenience and sincerely would like to help out. We've forwarded your inquiry to the Support Team. A representative will follow up in 24 hours by email. Please keep an eye on your inbox, including the SPAM. We suppose some replacement parts can make a new working item. Could you please kindly try again? Anyway, please let the representative know what part(s) you need. Also, any pictures or videos to illustrate the details would be highly appreciated. Thanks for your time. Have a smooth day!
Posted 11 months ago
Product could be sturdier but customer service is great. Please have Betty call I need replacement items. Storm took out the canopy
Helpful Report
Posted 1 year ago
Hi Delaysa, Thank you so much for buying from Quictent. It's the Market Team. We're sorry for any inconvenience and sincerely would like to help out. We've forwarded your inquiry to the Support Team. A representative will follow up in 24 hours by email. Please keep an eye on your inbox, including the SPAM. Also, any videos to illustrate the details would be highly appreciated. Thanks for your time. Have a smooth day!
Posted 1 year ago
Jenna was extremely helpful and maintained constant communication via email to ensure the accuracy of my order. Jenna kept me informed of the order status and shipping number. Jenna was great to work with!
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Posted 1 year ago
Excellent customer service! They stand by their products and go to great lengths to make their customers happy. I wish all companies were like this
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Posted 1 year ago
Greenhouse seems to be good quality, my wife is very happy with it
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Posted 1 year ago
This is the best online merchant I have ever dealt with. Customer service outstanding!
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Posted 1 year ago
This company has been nothing but professional their warranty on their products is exceptional I have never dealt with a company that had such a warranty and they ship what you need very quickly their products are outstanding
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Posted 1 year ago
Quictent company stands behind their products. The set up for the 9x9 pop up canopy was quick and easy. It's great to have the attachable netting to keep the bugs out.
Quictent 5 star review on 17th July 2023
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Posted 1 year ago
Took a little more time to erect than stated.
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Posted 1 year ago
Hi Jimmy, Thank you so much for buying from Quictent. It's the Market Team. We're sorry for any inconvenience and sincerely would like to help out. We've forwarded your inquiry to the Support Team. A representative will follow up in 24 hours by email. Please keep an eye on your inbox, including the SPAM. Also, any pictures or videos to illustrate the details would be highly appreciated. Thanks for your time. Have a smooth day!
Posted 1 year ago
Ordered a 10 x 20 canopy and it came just the way it was advertised. Very happy with it
Helpful Report
Posted 1 year ago
I've ordered a replacement bag for my 10 X 20 pop-up tent, the order arrived but unfortunately, it was the wrong size. I contacted customer service I was informed they were out of stock for those bags and the money was refunded to me. Great customer service, I would totally order from them again and hope they will have the items I need.
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Posted 1 year ago
Thanks it came quickly and was easy to put up and we used it today for the petting zoo at a church family event.
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Posted 1 year ago
Quictent is rated 4.6 based on 732 reviews