Quidco Reviews

Name: Quidco
Address: 4th Floor, 76-80 Great Eastern Street, London
Rating: 1.78

1.8 Rating 249 Reviews

19 %

of reviewers recommend Quidco

Company Reviews

Questions

Metrics

1.8

Based on 249 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week

Visit Website

Location:

4th Floor, 76-80 Great Eastern Street
London
EC2A 3JL

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Banned my account after i have been a member for years with no warning, stealing tracked and payable earned cashback with it. AVOID!”

Helpful Report

Posted 3 years ago

I'm really sorry to hear that you're having this issue, please could you drop an email over to Socialsupport@quidco.com so that we can take a look into this for you 😊 -Joe

Posted 3 years ago

“Been with Quidco for 15 years now, I now shop totally through Quidco online and have saved myself a fortune overall.”

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Posted 3 years ago

“Terrible cashback... Bought hundred pounds in ebay and got nothing... For many years that i tried to use this, i only got £.50 received. Ridiculous.”

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Posted 3 years ago

Very sorry to hear this! the cashback rates are provided by the retailer has they do supply the cashback 😊 But if any have tracked incorrectly or not tracked at all please do pop over a message to 👉 Joseph@quidco.com and I will happily help 🙋‍♂️

Posted 3 years ago

“Advitised that in 12 weeks you get your cashback but now 6 months down the line and still bshited by the customer services every week”

Helpful Report

Posted 3 years ago

Hello there, I am really sorry to learn your cash back is delayed, please be assured we do everything we can to ensure the retailers pay the cash back within their timescales. We can certainly take a look into this for you, could you please email us with your details to joseph@quidco.com and we will get back to you :) thank you - Joseph

Posted 3 years ago

“My account was blocked for no reason after the Tidal promo. Quidico replied to my email "Why was my account blocked?" with some laconic explanations that can be summed up to "We wanted a lot of people to register but we didn't want to pay them many, so your account will remain closed", as your review will remain 1-star. Would not recommend these scammers!”

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Posted 3 years ago

“Unfortunately it is a scam site. They will ban you if you collect too much cash :/ I do not recommend ! !”

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Posted 3 years ago

“Unfortunately it is a scam site. They will ban you if you collect too much cash :/ I do not recommend ! !”

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Posted 3 years ago

“My account was banned for using tidal. SCAM”

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Posted 3 years ago

“Scammers - account banned without withdrawal.”

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Posted 3 years ago

“Most of the time you will get your cashback tracked. They have some funnies sometimes with Adblockers and the way you order has to follow specific steps.”

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Posted 3 years ago

“Absolutely useless platform with ridiculous charges! Avoid at all cost!”

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Posted 4 years ago

“Premium membership was cancelled yet premiums still deducted from cashback. Not using this site again when there are other reliable sites available.”

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Posted 4 years ago

“Quidco are terrible. I've had money not tracked, cashback denied, lower cashback than advertised, cashback waiting to be paid for over 3 YEARS! I cancelled my account and moved to Topcashback. So far 100% has tracked/paid. Please, please, please do not use Quidco.”

Helpful Report

Posted 4 years ago

“Appalling site and customer service, first they advertise a massive cashback amount, and then when I sign up and log in it's dropped by about half the amount on everywhere I want to shop from. Then when I purchased and it showed in my account at half the values and some didn't show at all, they said I need to pay £1 a month to be on their premium membership level to get the amounts advertised. WHAT A SCAM.”

Helpful Report

Posted 4 years ago

“I had an email from Quidco saying my cashback had been denied when I spent £10 of casino chips at Ladbrokes Casino online. 1. I took screenshots of my betting history and made sure it was all valid. 2. I contacted Ladbrokes, and they confirm my spend was valid and correct. I took screenshots of this email. I contacted Quidco about this and Jess closed out my case stating: "Unfortunately they have declined your claim advising us that you didn't meet the terms and conditions of the offer.". I told Jess I wanted to speak to a supervisor but my request was ignored and my case closed. I told them I have screenshots of everything. This was ignored. Totally ignored!! They just said: "As we will not be receiving the commission from the retailer, we are unable to pass this on to you as cashback.". This is totally irrelevant as I told Quidco I have a screenshot FROM THE RETAILER (Ladbrokes Casino) saying it was valid. So I feel Quidco are trying to rip me off here. What is going on!?!? What operation are you running here!? You are ignoring my screenshots, you are ignoring my evidence. You are just closing my cases out on me and won't let me speak to a supervisor. WHY? Claim 3881500 | Ref: DC323”

Helpful Report

Posted 4 years ago

“Can be a scam majority of the time....alot of cashbacks fail to track”

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Posted 4 years ago

“Only used them twice but they've tracked straight away with the correct amounts unlike with top cashback where it takes months to show at the right price or sometimes track which is fruatrating. Lots of good offers and simple site you use. I think I will definitely be using them more and recommending to friends and family to do the same.”

Helpful Report

Posted 4 years ago

“Quidco are so quick to blame the retailer. I've actually spoken to the retailer who said they haven't had anything from Quidco and another retailer has also confirmed to me by email they have approved the claim but Quidco still haven't paid out. They are not very helpful whatsoever. Also now their live chat option is not available and you don't get any response by email.”

Helpful Report

Posted 4 years ago

“Absolutely ridiculous and misleading company. I joined because I saw a great cashback deal but when I was logged in, the rate suddenly dropped from 45% to 30%. I went back later and it had increased back up to 45%...so I logged in and guess what, back down to 30%. Told a friend who said to use TopCashBack instead, they had it at 45% also only this time when I joined, it stayed at 45%. Now I want to cancel my Quidco account and can't find any option to do so!”

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Posted 4 years ago

“Have used the for a few years. Like others I’ve found that now only small value transactions are logged and large ones fail to track or track at the wrong rate, you get zero support and they just blame the retailer. No option to flag the retailers which don’t pay out. If a retailer doesn’t honour their offer they should be removed. Also during Black Friday all the enhanced rates failed to track at the correct rate.”

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Posted 4 years ago

Quidco is rated 1.8 based on 249 reviews