Quidco Reviews

Name: Quidco
Address: 4th Floor, 76-80 Great Eastern Street, London
Rating: 1.75

1.8 Rating 264 Reviews

18 %

of reviewers recommend Quidco

Company Reviews

Questions

Metrics

1.8

Based on 264 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week

Visit Website

Location:

4th Floor, 76-80 Great Eastern Street
London
EC2A 3JL

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Lawrence

Quidco 1 star review on 17th February 2025

Florrie Porcher

Nick

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still awaiting confirmation of purchases going back to July. It’s December. Was told 90 day is usual wait time, maybe there watch slow . Or it’s the pandemic or could it be brexit , Maybe repotting it on here may help as emailing doesn’t I get fobbed of hmmm the watch isn’t slow it’s a fob watch .”

Helpful Report

Posted 4 years ago

Hey, I'm sorry to hear of this, can you drop me an email on socialsupport@quidco.com so we can have a look into this for you with your Quidco email address and the retailer this is about? Thanks! -Summer

Posted 4 years ago

“As soon as EDF confirmed £200+ correct cashback they blocked my account and could not find my account after 9 years of membership. Useless customer service. Worst I've ever seen.”

Helpful Report

Posted 4 years ago

I'm sorry to hear this, please can you drop us a message on socialsupport@quidco.com so we can have a look into this for you? 😊 -Summer

Posted 4 years ago

“I've had several cashbacks from Quidco over a few years and always been more than happy and had no probs until I purchased car insurance from LV after following all the purchase instructions as described my cashback has been declined ,ive been conned into a purchase on the promise of cashback and fobbed off with some bs about not following the instructions seems like a convenient way to get out of paying ,not good Quidco or LV insurance”

Helpful Report

Posted 4 years ago

So very sorry to hear this! we do exhaust all options to obtain those funds and provide the best outcome possible, sadly this is not always possible due to the retailers terms and conditions, this does mean cashback is not 100% guaranteed. When a claim is declined it does mean the final response has been provided and we can only apologise, if you have any further questions please do pop over a email to 👉 socialsupport@quidco.com and we will be happy to help 😊 - Jamie

Posted 4 years ago

“I was enticed to get my car insurance with a £55 cash back. Followed the rules on the site, clicked the link, waited six months only to have the cashback declined. Was then offered 10% in compensation. Not good. If I had read the reviews here I would have searched for a cheaper car insurance and given Quidco a miss!”

Helpful Report

Posted 4 years ago

I'm sorry to hear this Tony! As the retailer have declined this, we are no longer able to challenge this as it was in the hands of the retailer and they are the ones who come to the conclusion. As we are no longer able to challenge this decision, we were able to offer you 10% from our own funds so that you don't leave empty handed. If you wish to discuss this further please do drop us a message on socialsupport@quidco.com -Summer

Posted 4 years ago

“I am so appalled with Quidco right now. I've had my account with them for many years, earning over £2k in cashback (and even more for them as a result!) and went to log in last week to find I couldn't and my account had been "blocked". Communications with their staff informed me that my account had been removed owing to what they described as "false referrals". I replied saying that I haven't made any referrals for quite a while and could they explain more but they simply replied again saying false referrals were made. I have still been receiving email from them advising me that my cashback has become payable yet they tell me that I no longer have my account with them. I think potentially my account was hacked and I'm now fearing for the security of the site. I can't check this or the account activity because they have removed my account and hence kept my cashback too. I'd warn anyone of this and not to open an account if you do have one remove any sensitive data they hold on you and withdraw any payable cashback you do right away. Dreadful!”

Helpful Report

Posted 4 years ago

I'm very sorry to hear that you're having these issues Chris, please could you drop an email over to socialsupport@quidco.com and I can take a look into this further for you 😊 -Joe

Posted 4 years ago

Hi Chris, I am sorry for any disappointment there. Our team do have the right to suspend any accounts they deem to be in breach of our codes of conduct. If you do wish to get in touch on socialsupport@quidco.com I am more than happy to ask them to take another look at that for you? -Andy

Posted 4 years ago

“evertime my cash back gets tracked and added its not they over £8 I should have had added to my balance but it doesnt go on were does it go its not on my balance 🙃”

Helpful Report

Posted 4 years ago

So sorry to hear that! can you kindly pop over a email to 👉 socialsupport@quidco.com with further information and your registered email address and I would be happy to get to the bottom of this for you 😊🙋‍♂️ - Jamie

Posted 4 years ago

“Do not use this company , they will say it takes at least six months to get your money or say the company has just declined payment. I have contacted SSE directly and Argus who tell me they never had any such agreement with them due to products I purchased. I have contacted BBC watchdog who have taken details from me (I feel I may not be the only complaint they have received about Quidco). we may see CEO on rogues gallery soon ”

Helpful Report

Posted 4 years ago

Hey Ian! So sorry to hear of your declines with SSE and Argos, retailers do have various payment speeds which can be found on the 'Retailers stats' on each page to state how long it may take to process the cashback. If your cashback has been declined, you can drop us an email on social support@quidco.com so we can have a look at this for you and see what we are able to do -Summer

Posted 4 years ago

“Fast tracked transactions, money received”

Helpful Report

Posted 4 years ago

Hey there :) Thank you so much for your review, Glad to hear you are enjoying Quidcoooo have a good week ! Ashleigh :)

Posted 4 years ago

“Very good”

Helpful Report

Posted 4 years ago

Thanks for the kind review, we appreciate it! Have a lovely weekend! 🤗 -Summer

Posted 4 years ago

“Have had some great experiences, however there are times when the cash back doesn’t track as with my last transaction. Used the car insurance price compare site and cash has still to track”

Helpful Report

Posted 4 years ago

Hi :) Not to worry! With Quidco compare it does take up to 90 days for the amounts to track in. If you do ever have anything you need to ask about feel free to get in touch on socialsupport@quidco.com -Andy

Posted 4 years ago

“Easy to use, well worth doing.”

Helpful Report

Posted 4 years ago

Thank you for your kind review! 😁🙌 - Jamie (socialsupport@quidco.com)

Posted 4 years ago

“Some cashbacks are slow to come through. Adequate selection of companies with some very good offers. Before any online purchase always look to see if on Quidco because it's cashback is easy to claim.”

Helpful Report

Posted 4 years ago

I will pass over your feedback in regards to this Robert as this is very important to us 😊, we do everything we can to try deliver the smoothest experience possible but sadly we are not always successful, if you ever grow any concerns for anything on your account please do let us know here 👉 (socialsupport@quidco.com) - Jamie

Posted 4 years ago

“I'm happy with Quidco, tracking seems to be accurate.”

Helpful Report

Posted 4 years ago

We are pleased you are enjoying our site and deals! 😁 - Jamie (socialsupport@quidco.com)

Posted 4 years ago

“Works well easy to use”

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Posted 4 years ago

Really happy your experience with us is a great one! 😁🙌 - Jamie (socialsupport@quidco.com)

Posted 4 years ago

“Good interface, great support, but very slow repayment.”

Helpful Report

Posted 4 years ago

I will pass over your kind feedback 😊 but some retailers do take longer to pay than others, if they are over the estimated payment days I do apologise! and I would like to assure you that everything is being done 🙋‍♂️ Jamie (socialsupport@quidco.com)

Posted 4 years ago

“Good but annoying when you forget to go through the app. Would be good if it could just link to payment card”

Helpful Report

Posted 4 years ago

Thanks for the feedback! If you were to use the desktop version I would recommend the cashback reminder tool here 👉 https://www.quidco.com/cashback-reminder/ you would never forget again 🙌 I will pass this feedback over correctly 😊 - Jamie (socialsupport@quidco.com)

Posted 4 years ago

“Great app, easy to use and you save money without even having to do much. Only downside (if i can even call it that) is that it takes quite a long time (months) for the money to be made available for use.”

Helpful Report

Posted 4 years ago

Thank you for taking the time to leave your kind review 😊 It is fantastic to hear your experience with us is a great one! 🙌 - Jamie (socialsupport@quidco.com)

Posted 4 years ago

“Simple to use no complicated system just one click.”

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Posted 4 years ago

Thank you for your review! we appreciate your kind feedback 🙌 - Jamie (socialsupport@quidco.com)

Posted 4 years ago

“They conned me into buying through them and then robbed me of my cashback.”

Helpful Report

Posted 4 years ago

That doesn't seem right , can you pop over a email to 👉 socialsupport@quidco.com with further information and we will best assist from there 🙋‍♂️ - Jamie

Posted 4 years ago

“Absolutely rubbish, same as top cashback,you follow all their rules and instructions and you still don't get your cashback, just another con, shame you can't advertise this”

Helpful Report

Posted 4 years ago

Hi I am sorry you feel this way. If you do have any specific issues you would like looking into please do not hesitate to get in touch via socialsupport@quidco.com We would be more than happy to look into that for you. -Andy

Posted 4 years ago

Quidco is rated 1.8 based on 264 reviews