Quinnspares Reviews

Name: Quinnspares
Rating: 4.89

4.9 Rating 1,622 Reviews

98 %

of reviewers recommend Quinnspares

Company Reviews

Metrics

4.9

Based on 1,622 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Quinnspares 5 star review on 2nd November 2021

Anonymous

Quinnspares 2 star review on 24th January 2020

Mary Quinn

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The part did not fit and I broke it trying to fit it, so I couldn't return it.”

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Posted 1 year ago

“They part I received dose not fit my fridge I have phoned 3 times trying to sort out this matter and was told a sales person would contact me and sort out the issue. I emailed photos as was told to do but still no one has contacted me. Each time I phone it costs me over 5 euros and I live alone and can’t afford the cost . I was waiting to hear from Quinn’s. Thank you.”

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Posted 1 year ago

“My order was incorrectly delivered and when I contacted you I received no assistance other than a post office delivery notice. A cleaner on the parade of shops eventually located my order about a week later in a pizza shop. I feel that customer service was very poor.”

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Posted 1 year ago

Hi Anne, Thanks for the feedback on your recent order and service. On this occasion your order had already been delivered to the address provided, and unfortunately were unable to make any delivery address changes. We do apologise for any inconvenience caused and look forward to assisting you with any enquiries you may have in future. Quinnspares Team

Posted 1 year ago

“Dryer 8 weeks old motor went had to get a new motor and had to pay 200euro to get it fixed will never shop there again”

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Posted 1 year ago

Hi Mary, I'm sorry that you have had problems with the Commercial dryer purchased. The dryer in question was purchased with a "Parts only a warranty" & we had a new motor with you within 5 days, FOC. I'm sorry again that we could not assist you with labour / fitting costs as this is out of our remit. Quinnspares Team

Posted 1 year ago

“I have paid for but not received the item. Under these circumstances it is difficult to give a good rating.”

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Posted 2 years ago

“The part was not compatible with my oven and I asked them to confirm this before the order was sent. I sent an email when the item was received but I never received a reply.”

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Posted 2 years ago

“All know all on the other end of the phone”

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Posted 2 years ago

“Have received no response to my query”

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Posted 2 years ago

“The man on the phone was very helpful and very patient”

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Posted 2 years ago

“Still waiting for some storage heater elements that where ordered on 22 April!”

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Posted 2 years ago

Hi Joanna, Thanks for the review, I do apologise for this delay. our records show your order was dispatched same day and we were not aware of an issue until now, We will resend your order again today & you should receive it in two working days . Many Thanks , James

Posted 2 years ago

“I can’t review the product as they haven’t been delivered yet. I’ve tried to email the company re my order but it’s bounced back. I’d like to know when my products might be coming?”

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Posted 3 years ago

“Haven't received item yet after a month”

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Posted 3 years ago

Hi Gerard, Thanks for the Feedback, , I've asked one of our team to get in touch with you directly regarding the part you have ordered. Kind Regards James

Posted 3 years ago

“Very nice people to deal with.”

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Posted 3 years ago

“I didn’t get what I ordered and although my initial contact with you per email was acted on immediately I’m still waiting for my second email to be responded to.”

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Posted 3 years ago

“Wrong part sent. I sent back wrong part. A week passed passed. I had to ring. Told part for me had not come back to them. Now sending another part a week later. Not good service”

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Posted 3 years ago

“Reason for such a low score is because I ordered for my parents and paid for my item on the 19th of January received an invoice but no way of tracking item, item has still not arrived and as I’ve been away they have confirmed item hasn’t arrived and I’ve had no correspondence on where the item is. I’ve just returned home and will have to call myself to chase order”

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Posted 5 years ago

Hi Olive, Thank you for your review. Having looked into your order I can see that the product you ordered has been made obsolete and that we sent you a refund on Monday 21st January. Our normal procedure is to contact the customer, if this did not happen I do apologise. Could you let us know that you received the refund? Apologies again, Seamus.

Posted 5 years ago

“Have not yet received my parts.....please call me on 0879813364”

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Posted 5 years ago

Hi Garrett, Glad to hear the parcel was delivered yesterday. Thank you for contacting us with your correct telephone number, it helped resolve the delivery issue. Many Thanks

Posted 5 years ago

“Ordered a part, delivery next day, my name on outside of parcel and another customers items and invoice inside, my order was not inside Very disappointed”

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Posted 5 years ago

Hi Allen, Apologies for our picking error resulting in the wrong parts being sent out. We have just checked and your correct order was dispatched yesterday and should be with you today. If you would like your delivery tracking number or have any other queries please contact us at enquiries@quinnspares.com. Apologies again, Seamus.

Posted 5 years ago

Quinnspares is rated 4.9 based on 1,622 reviews