Quinnspares Reviews

Name: Quinnspares
Rating: 4.89

4.9 Rating 1,625 Reviews

98 %

of reviewers recommend Quinnspares

Company Reviews

Metrics

4.9

Based on 1,625 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Quinnspares 5 star review on 2nd November 2021

Anonymous

Quinnspares 2 star review on 24th January 2020

Mary Quinn

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered fridge parts and received cooker parts addressed to cork. I live in Kildare. It took a week to replace my order with the correct parts.”

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Posted 1 month ago

“we placed an order well over a month now, still have'nt received it!”

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Posted 1 year ago

“Advertised on their web site items they do not have in stock, accepted order and took payment for them. Then failed for weeks to tell me, until I called to query. They could could still have easily sourced elsewhere online and resold to me but did not even offer. I went elsewhere and the items were delivered next day without any hassle. They refunded what I paid but failed to offer even a small token gesture for being such a let down.”

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Posted 3 years ago

Hello Mr Hussain, Thank you for taking the time to share your opinion, unfortunately in this occasion we were unable to source the part you ordered as it was no longer available from any of our suppliers. Apologies again for the delay in correspondence, but i am glad to hear you have eventually sourced the item required.

Posted 3 years ago

“People on phone were helpful and item was fine when it eventually arrived but whoever packed the item did not put in the Eircode so courier couldn’t deliver. I did point out when ordering that they had to put the Eircode on and was assured it would be put on. Because it wasn’t this necessitated me having to make several phone calls. I was also charged more for the order than price quoted on website.”

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Posted 3 years ago

“Purchased 3 parts and 2 of them were damaged, I had to do a repair to make them work as my Mother (who is 76) had no way of cooking.......these parts were expensive and very obviously faulty when I removed form box, what is the quality check system?? see pictures of before and after repair”

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Posted 4 years ago

Hello Mary, Thanks for your feedback, I'm sorry to hear that two of the items arrived with you damaged, I have arranged for two replacements to be sent out on our next day service so should be with you on Monday, as this is what would normally happen when an item is reported damaged on arrival. Well done on the repair though it looks like a good fix. Apologies for any inconvenience caused.

Posted 4 years ago

“Returned an item 2 weeks ago and still no refund.”

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Posted 4 years ago

Hi Seamus, Thanks for your feedback, I have made enquiries about your return. It has been credited and the refund should be with you in the next day or two. Many Thanks James Quinnspares

Posted 4 years ago

“Postage was excessive, last year I paid zero,and exactly the same part was cheaper”

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Posted 4 years ago

“Ordered element for beko cooker but the fitting was in the wrong position meaning the fan rubbed against the element and would not spin. Fitted without retention screw as there seems little opportunity for movement.”

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Posted 5 years ago

“I was told that I would have the part the next day but it came two days later. I took time off work to do the job but it was wasted as the part is still in the box until 9dec and no main oven at the family home until then. I'm going to use a different provider the next time”

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Posted 5 years ago

“Still have not received the product.”

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Posted 5 years ago

Hi Henry, Having tracked your order with our courier it says that your parcel was signed for at 5:22pm on Friday 17th August. I will get one of our sales team to contact you to resolve the issue. Thanks, Seamus.

Posted 5 years ago

“Everything. I ordered an oven shelf online (on a not good customer unfriendly site that needs updating) knowing I’d be waiting 6-8 weeks for it because it was the right shelf and had to be ordered in. I then got a call from a woman who decided that that part wasn’t what I needed, even though I spent hours researching and ringing BEKO to get the right part number - she decided what I needed was a different shelf, with a different code that they happened to have in stock and could send now. I was wary but figured she knew what she was talking about (being helpful and giving me a very small discount). I still had to pay pricey shipping. Turned out when the part arrived a few days later - it was OF COURSE the wrong shelf like I knew it would be. She decided to send me that one cause it happened to be in stock despite the fact it was the wrong one. She just didn’t want the hassle of ordering it in and having the order hanging over her head for 8weeks. I then had to package it up and send it back at my own expense. The whole thing ended up costing me money. Waste of time, money and I won’t be using Quinnspares again.”

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Posted 6 years ago

Quinnspares is rated 4.9 based on 1,625 reviews