Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.73

4.7 Rating 5,030 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,030 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 8th April 2026

Rack Attack 5 star review on 17th February 2026

Claude F

731

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered online and got a call from a representative about adding a stretch net to the order which I couldn't find online. Added it for me and got it sent out. The offgrid roof basket works great.”

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Posted 4 years ago

“Very prompt and timely delivery!”

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Posted 4 years ago

“Amazing over the phone service (Thanks Chad!!) when I could not secure some items online. Great to know there are companies like this that still care about service!”

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Posted 4 years ago

“Excellent service. I consulted with the staff concerning a Yakima product, ordered it through them as opposed to Amazon. It arrived within a reasonable amount of time. Just the product I needed.”

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Posted 4 years ago

“I follow the directions, it all fit well on my old vehicle and I receive good customer service”

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Posted 4 years ago

“Found the product I was looking for and was super fast shipping! Would definitely recommend!”

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Posted 4 years ago

“tremendous product and prompt service and in the face of this economy where everything is sold out. great work!”

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Posted 4 years ago

“I was surprised just how easy it was to install my Thule Roof Rack package from Rack Attack. I received the product in a timely manner and was easy to track. The installation instructions were easy to follow and the installation went smoothly. I was finished in half an hour.”

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Posted 4 years ago

“Fit kit ordered was exactly as advertised and delivered on time.”

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Posted 4 years ago

“Easy transaction, great communication, and quick turn-around.”

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Posted 4 years ago

“Great shopping experience. Easy to find what I needed and they shipped it out quickly.”

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Posted 4 years ago

“THE BEST! I was amazed at the the simple search required to find the exact item I needed. The clear and accurate description of the products I searched for. Easy checkout and the fastest delivery ever!!”

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Posted 4 years ago

“Quick, friendly, knowledgeable service! Like several other places I tried, they didn't have what I wanted in stock. Unlike all the others, they checked to make sure the Thule distributor had it, ordered it, and had it delivered to me in less than a week. Very satisfied!”

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Posted 4 years ago

“Thanks for the Great customer service! Rack Attack Chicago provided excellent service and installation of my iKamper 2.0 roof top tent. The store made it easy to choose which product to purchase because they had a demo iKamper Mini model on display. Their rep Giovanni walked me through the entire setup, installation and take down process. He answered all my questions and concerns. We agreed that the iKamper 2.0 model would be a better fit for my lifestyle and rig. He showed me all the options with absolutely no, high pressure sales pitch. He was very understanding and guided us knowledgeably through the entire process. Besides the iKamper product line, the store has a great selection of roof top and hitch based rack and bike systems. Giovanni and his crew made the installation easy using their experience to first adjust my existing Thule rack system to the right height over the bed of my ford F-350. Once we adjusted the rack, they quickly lifted, placed and balanced the IK2. His entire team was very pleasant to deal with and made the final sales enjoyable.”

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Posted 4 years ago

“I saw Rack Attack listed as a dealer on the Yakima website and found the closest store that had a SUP rack in stock, called them and they sold it to me over the phone and it was shipped to me in less than a week. All in all a good experience.”

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Posted 4 years ago

“Sales rep was very helpful in getting me the exact product that I wanted.”

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Posted 4 years ago

“I dealt specifically with Cassandra at the Victoria, BC location and she was great, professional and super reliable when organizing the shipment of my Dr. Tray, Yakima rack. She was able to get it transferred from the Coquitlam location to Victoria and then ship it from Victoria to Tofino for free. An absolute gem to deal with. I wish everyone as smooth a transaction as I experienced with Cassandra.”

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Posted 4 years ago

“I was surprised with the high level of sales and support in this “COVID” economy. Free shipping was appreciated...fast and on schedule.”

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Posted 4 years ago

“Amazing service and fast shipping cant beat it👌”

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Posted 4 years ago

“Quick and painless dealing with the Vancouver office for a Yakima product that I needed urgently, which was shipped to me in Ottawa. Five stars for Vancouver store When I first called the Ottawa office, their initial response was, 'no we don't have it in stock'. When I pressed them to see if one of their other stores might have it, their response was, 'don't think another store would ship their stock to them since they would want to keep it for their own clientele'. When I said I wanted it shipped to me, not to them, they sheepishly checked their other stores to see who had stock and gave me the Vancouver store's coordinates. 2 stars for Ottawa store.”

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Posted 4 years ago

Rack Attack is rated 4.7 based on 5,030 reviews