Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.73

4.7 Rating 5,040 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,040 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

Visit Website

Write Your review

Tell us how Rack Attack made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

Rack Attack 5 star review on 17th February 2026

Claude F

730

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product as described, and fast delivery.”

Helpful Report

Posted 5 years ago

“Ordering was easy. Delivery was prompt. Thx.”

Helpful Report

Posted 5 years ago

“It took over a month to get and the ends of the rack were damaged a little. I fixed it and made it work. Spoke with rep at Rack Attack and they made things right with me. I appreciate all there help.”

Helpful Report

Posted 5 years ago

“Amazing service, thanks Rack Attack!”

Helpful Report

Posted 5 years ago

“Your service is incredible. Thanks a lot.”

Helpful Report

Posted 5 years ago

“Personable , professional & as efficient a company you could adk for”

Helpful Report

Posted 5 years ago

“My go-to spot for everything rack/hitch related. Same prices as Amazon, very fast handling/shipping times, knowledgable customer service, and genuine products.”

Helpful Report

Posted 5 years ago

“Rack received as ordered and arrived before promised date.”

Helpful Report

Posted 5 years ago

“Organized website, received my key quickly and reasonably priced”

Helpful Report

Posted 5 years ago

“Fair price, easy to purchase, arrived on time, no complaints whatsoever. These guys were legit. Thank you Rack Attack.”

Helpful Report

Posted 5 years ago

“customer service and product were great. thanks!”

Helpful Report

Posted 5 years ago

“Quick reliable shipping. Key works perfect!”

Helpful Report

Posted 5 years ago

“The Rack Attack store in Victoria, BC, has great customer service. There was a problem with my initial hitch and bike rack, but the team reached out to the supplier and followed through with the process to get both the hitch and broken piece of bike rack replaced. They were pleasant to deal with in all encounters.”

Helpful Report

Posted 5 years ago

Hi Todd, Our team has hopefully addressed the issue with the bike rack. Please let us know if there is anything else we can do to help. Best, Blaze, Rack Attack

Posted 5 years ago

“Amazing! Fast shipment, smart and easy going staff who answered my questions when I called. Great product. I'm a life long fan.”

Helpful Report

Posted 5 years ago

“Smooth transaction👌🏻 Much appreciated thank you.”

Helpful Report

Posted 5 years ago

“Keeps my bike tight on rack .no movement”

Helpful Report

Posted 5 years ago

“Très bon servive clientèle. J'ai discuté par chat et même si j'écrivais en français il me répondait en français. J'ai eu la chance d'avoir plus d'information sur mon achat avant de le commander. Félicitation pour votre professionnalisme et je recommande grandement votre commerce à ceux qu'ils veulent faire une transaction sans problème. Note: pas encore déballer mon achat. Daniel Tremblay.”

Helpful Report

Posted 5 years ago

“so speedy”

Helpful Report

Posted 5 years ago

“Rack Attack was AMAZING and one of the best customer service experiences I have had! Evan at the Golden store came to my rescue in my need for a very small bike carrier part by going above and beyond the call of duty and personally checking on the part availability. With the part unavailable at the CO Springs store, that customer serviceman had recommended I check the other RA locations. Evan responded immediately and got it shipped right away with flawless service! On top of that, he was extremely kind, courteous, efficient, and I knew that customer satisfaction was his goal. He succeeded in epic style and performance! I would highly recommend Rack Attack to anyone! Thank you, Evan, and all at Rack Attack!”

Helpful Report

Posted 5 years ago

“Got a great rack at a great price. RackAttack was one of the few sites that identified a rack that fit my vehicle, and it fit great. Shipping was fast, too. Will definitely buy from RA in the future.”

Helpful Report

Posted 5 years ago

Rack Attack is rated 4.7 based on 5,040 reviews