Rapid Online Reviews

Name: Rapid Online
Address: Rapid Electronics Limited, Severalls Lane, Colchester, Essex
Rating: 4.80

4.8 Rating 11,604 Reviews

96 %

of reviewers recommend Rapid Online

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4.8

Based on 11,604 reviews

Shipping & Delivery
Delivery Methods	Courier

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feedback@rapidonline.com

Location:

Rapid Electronics Limited, Severalls Lane
Colchester, Essex
CO4 5JS

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Rapid Online 1 star review on 17th April 2025

Eichmann Klose

Rapid Online 5 star review on 26th February 2024

Jim Weston

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent stock of electronic components and next day delivery available. Delivery is a bit expensive though. The website is easy to use and the service is excellent.”

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Posted 9 years ago

“product was what I wanted & matched the description given”

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Posted 9 years ago

“Excellent service and very helpful.”

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Posted 9 years ago

“Did exactly what it said on the tin - decent price and quick delivery.”

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Posted 9 years ago

“Ordering and payment went smoothly. Pleased to observe dispatching quickly. Bonus points for using DHL which is good because they have the best local delivery policy in my country.”

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Posted 9 years ago

“Generally excellent, although i'm saying "good" rather than "very good" because one item that said it was in stock turned out not to be and arrived several days later (but still within a week from ordering so maybe i'm being too picky! :) Generally very happy even though i'm a really minor hobbyist customer everything was really smooth and i felt i was treated in a very professional way.”

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Posted 9 years ago

“Very competitive prices and wide range of stock. Friendly trade counter staff.”

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Posted 9 years ago

“Clear website. Product arrived after some problems with the carrier Hermes. I have had problems with Hermes before. On this occasion their driver left two "Sorry I missed " notes which were blank though there are many fields on the card, including a contact point, which could have been completed ( I was away for the weekend). If you provided the tracking number from them (I have destroyed all the Emails so I cannot check) then it is possible to find you parcel but DPD are much better. All the lights function, however, the retaining rings on the front of 3 of the lights were cracked, which for me is not a problem as the lights are on a high ceiling but would be if mounted lower down. Yours sincerely Simon Hanley +447828417512”

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Posted 9 years ago

“Slightly falling behind the competitors like Farnell and RS on a few points now. Their prices are still pretty good, but the website search engine is poor and shipping is relatively slow. Since the Conrad takeover a lot of the parts are now not available from stock and have a significant waiting time. Compare this to Farnell who can ship next day from either of their European warehouses and carry a much wider range of parts.”

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Posted 9 years ago

“Rapid had the best price for what I was buying, though I wasn't sure at first whether the price was per item or per card (the items were packaged two-per card). Other suppiers seemed to be offering a price per item. But I was able to sort that out quite easily by sending their sales team an email. They replied the same day. I ordered three cards, which would give me six items. However they then said they only had one card in stock and shipped it with the rest to follow. This first shipment arrived very quickly and the product worked well. I used the on-line chat feature to ask, and was assured that I wouldn't have to pay two lots of delivery charges. The PDF invoice they emailed me for the first shipment showed the full delivery charge, so I await the second shipment with interest. I expect it to show free delivery. Overall, I'm impressed with their price and responsiveness. Anyone can run out of stock!”

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Posted 9 years ago

“Fast delivery, ex stock parts and easy to use website. I dont need anymore than that.”

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Posted 9 years ago

“Good service with an easy to use website and keen pricing”

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Posted 9 years ago

“Easy to order and speedy delivery”

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Posted 9 years ago

“everything as expected”

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Posted 9 years ago

“Good for delivery,but returning an item needs to be improved,as you have to contact customer services in order to get a return number.This cant be done online. other companies you can return an item by filling out an online form,which gives you the return number and thus makes returning an item much quicker and easier.I had a faulty soldering iron,which was collected,but I had to contact them twice in order to get a Return number.They did give me an option for a replacement or refund.I got a refund.The main reason was that if the replacement had a fault,then returning an item was just to much hassle. This is why I have given 4 stars,as delivery was quick,They did apologize for the late reply,but all they need is a better system to return an item”

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Posted 9 years ago

“Pretty much everything you need is at Rapid and they're mostly cheaper than their rivals. My only issue is the delivery address having to be the same as the billing address; I live in a block of flats and I work full time so I cannot get my things sent to a place I can guarantee I can pick my things up from after work; the poor delivery guy doesn't get paid if he can't deliver and has to make a return trip to try and give me my order. Why can't private customers have their things delivered to their work or somewhere like Doddle?”

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Posted 9 years ago

“Rapid have ceased stocking a massive range of my most used components. Their selection of capacitors is now dismal and those they do have are stocked abroad! The range of electrolytics is terrible! Very poor. Pull your socks up, Rapid. We don't all want surface mount stuff!! The website is terrible for finding components and is not easy to navigate. In other respects Rapid are an excellent company to deal with.”

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Posted 9 years ago

“It does what it says on the can , Rapid”

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Posted 9 years ago

“good service good product”

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Posted 9 years ago

“Good service G”

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Posted 9 years ago

Rapid Online is rated 4.8 based on 11,604 reviews