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Rapid Online Reviews

4.8 Rating 11,609 Reviews
96 %
of reviewers recommend Rapid Online
4.8
Based on 11,609 reviews
Shipping & Delivery
Delivery Methods
Courier
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Email:

feedback@rapidonline.com

Location:

Rapid Electronics Limited, Severalls Lane
Colchester, Essex
CO4 5JS

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Rapid Online 1 star review on 31st August 2025
Ruben
Rapid Online 1 star review on 24th June 2025
WhatsApp (+ 4 4 73 88 6 97 9 58.)Email Harrylucy977(at) Gmail.Com Help Me Recover My Lost Money
Rapid Online 1 star review on 21st May 2025
Hannah
Rapid Online 1 star review on 17th April 2025
Eichmann Klose
Rapid Online 5 star review on 26th February 2024
Jim Weston
Anonymous
Anonymous  // 01/01/2019
I ordered 4mm banana plugs and extra-flexible wire. Free delivery was very quick, less than 48 hours from ordering. Unfortunately, some bags of plugs were short so I e-mailed Rapid and also mentioned that some colours of wire were not as flexible as extra-flex should be (IMO). They all had the same finely-stranded copper conductors but the insulation was too rigid on some colours. Rapid promptly made good the plug shortages without quibble but did not respond to my criticism about the wire. So, the cheap Truconnect 4mm plugs are fine but count them carefully. The red, black, white and yellow extra-flex wires are also fine but, IMO, avoid the green and blue. Speed of response very good.
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Posted 12 years ago
I made the order on a Sunday afternoon, the goods were dispatched on the Monday and I received them on Tueday.
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Posted 12 years ago
Quality service.
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Posted 12 years ago
Only rated "good" because product is a gift and not tested yet. Communication, packaging, speed of delivery and appearance of product all "very good".
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Posted 12 years ago
Happy with the service received.
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Posted 12 years ago
Good product range and high quality. Very fast delivery. Only thing that stops me giving a "very good" is the annoying need for a username and password every time. I now have so many of these that I can't remember them all. It can be just as quick and secure, with less hassle to shop as a "guest", as some other companies allow.
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Posted 12 years ago
The goods arrived very quickly by DHL in perfect condition. However I did not need to get the goods so quickly, so I would have liked a cheaper postage option, instead of DHL Express being the only delivery choice. My order had a value of GBP 35, and the freight costs was GBP 21. That's a big freight cost compared to the value of the merchandise.
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Posted 12 years ago
Good sent were as advertised, sent and arrived on time. What more can one ask?
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Posted 12 years ago
Goods were delivered promptly and were as described but, on unpacking, unfortunately one of the items had been incorrectly picked from the shelves! I complained to Sales / Customer Services who organized re-delivery of the correct items the next day. Very good response but a lack of communication from Customer Services in that there was no notification to expect the new delivery.
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Posted 12 years ago
I've used Rapid for years but only recently started using them again so signed up anew. Performance is still high - quick delivery, fair prices and what they say is in stock is in stock. I think the range of components has some gaps - but it compares well to other education/hobby suppliers.
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Posted 12 years ago
Good price and quick delivery on solar LED floodlight - website somehow picked wrong address from postcode but fortunately courier knew who I was - customer service helpful and corrected error. Would use again.
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Posted 12 years ago
Very easy to order equipment and fast, efficient delivery.
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Posted 12 years ago
I asked for an item - you supplied it - quickly and smoothly What more could I possibly ask? Yes, would have no hesitation in using you again.
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Posted 12 years ago
I have placed a couple of smallish orders and have been very pleased with the service. Quick delivery and good packing so it all arrived in good shape.
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Posted 12 years ago
No issues to discuss relating to general expectations of service, which is a good thing!
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Posted 12 years ago
help full no problems
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Posted 12 years ago
Post and packing a bit high for a few batteries but the price of the batteries was very good so overall v.good.
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Posted 12 years ago
The product quality and value for money was, as always, excellent. Unfortunately there was a picking error with the order which resulted in an incorrect product being delivered. HOWEVER the excellent after sales service resulted in the correct item being delivered within 24 hours so there was no inconvenience caused. I wish all of my suppliers wewre as reliable as Rapid.
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Posted 12 years ago
Easy site to navigate and very prompt delivery service keeping you informed all the way.
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Posted 12 years ago
All goods as ordered, with very quick delivery. My only minor niggle is that delivery charges are rather high.
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Posted 12 years ago
Rapid Online is rated 4.8 based on 11,609 reviews