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Rapid Online Reviews

4.8 Rating 11,604 Reviews
96 %
of reviewers recommend Rapid Online
Company Reviews Questions Metrics
4.8
Based on 11,604 reviews
Shipping & Delivery
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feedback@rapidonline.com

Location:

Rapid Electronics Limited, Severalls Lane
Colchester, Essex
CO4 5JS

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Jim
Verified Buyer
“good job”
Helpful Report
Posted 9 years ago
Ali
Verified Buyer
“Good online website, cheaper than many other suppliers, quick delivery.”
Helpful Report
Posted 9 years ago
Linda
Verified Buyer
“Good, prompt delivery of what I ordered. They did "what it said on the can" ... the type of company it is good to do business with!”
Helpful Report
Posted 9 years ago
Andrew
Verified Buyer
“very good service”
Helpful Report
Posted 9 years ago
Alan
Verified Buyer
“A tracking number would have been useful so I knew when to expect delivery.”
Helpful Report
Posted 9 years ago
Andy
Verified Buyer
“On finding that an item listed as '3 in stock' was actually out of stock, the other items ordered were sent without it and the item placed on 'back order'. Upon receipt, I enquired and found delivery of the item within 7-10 days was not guaranteed, so enquired instead about what other options were available as a substitute, and a list of 'definitely in stock' suggestions was duly provided an hour or two later. I selected one and the substitute - which was entirely suitable for my purposes - was sent first class and arrived the next day. This was excellent work and could only be bettered by the dispatch staff flagging the error and e-mailing to offer the substitute themselves when the error was first noticed. {I do understand that 'logging error' happen with computer systems, and it's not always the store's people's fault, so these things can occur.] Sadly I had to wait until Monday for a customer representative to resolve my enquiry and so I lost a day, while the company lost postage. But my delay was not a problem as I order sufficiently in advance to cope with these problems. Your lost of postage is a balance you must make choices on. The quality of your products, as ever, remains as reliable as ever and that's one reason why I come back time and again. Well done for a no-nonsence response once the issue was raised and thanks for resolving it so quickly. Congratulations, I'm a "happy bunny". ;^D”
Helpful Report
Posted 9 years ago
Paul
Verified Buyer
“The web site works and delivery was prompt. So a happt customer.”
Helpful Report
Posted 9 years ago
Rhys
Verified Buyer
“Ordered parts, came quickly. Good prices. Still a bit fiddly to find parts on the website. I needed to do a search before the parametric tool came up, but maybe that was just me.”
Helpful Report
Posted 9 years ago
Raghavendra
Verified Buyer
“You need to provide credit terms based on other competitors terms provided to same client in order to get a part of orders migrated from competitior.”
Helpful Report
Posted 9 years ago
Roy
Verified Buyer
“I have bought from Rapid many times and have been very satisfied. Disappointed with my latest purchase as I have seen one at half the cost of the unit I purchased and used otherwise I would have returned the item. Other than that I am pleased with Rapid and will use them again but I will check prices before ordering”
Helpful Report
Posted 9 years ago
Edward
Verified Buyer
“Had the goods in stock and delivered next day as promised.”
Helpful Report
Posted 9 years ago
Alan
Verified Buyer
“Very easy ordering process, website seemed well thought out. However, the search - component/parts finder - could benefit from improvement in my humble.... When the search comes up with a master selection / choice of say, relays, then it is not easy to then narrow down an informed choice of the exact part one needs. Can lead to multiple blind alleys. Perhaps a parametric selection something along the lines of the tools in the Farnell website may help?”
Helpful Report
Posted 9 years ago
Adrian
Verified Buyer
“Prompt service and power supply was well packed and just what I needed”
Helpful Report
Posted 9 years ago
William David
Verified Buyer
“Rapid stock and supply a huge range of electronic components. Their organisation is quick and efficient.”
Helpful Report
Posted 9 years ago
Stephen
Verified Buyer
“Only bought one thing from them so far but good service and quick postage. One thing to be careful of is that for some reason gmail seems to want to classify their dispatch emails as spam.”
Helpful Report
Posted 9 years ago
Clifford
Verified Buyer
“I'm not happy having to pay VAT on the delivery charges, everything else is excellent.”
Helpful Report
Posted 9 years ago
George
Verified Buyer
“the items that I ordered arrived in time and in good condition I look forward to using rapid in the future”
Helpful Report
Posted 9 years ago
John
Verified Buyer
“I ordered some switches, the pictures were very clear. They arrived promptly and looked just like the ones on the website. Very well done. Also they did not cost the earth. I will be using these people again”
Helpful Report
Posted 9 years ago
Nigel
Verified Buyer
“There was a problem with the products supplied. Rapid handled the issue quickly and efficiently, so I would certainly use them again.”
Helpful Report
Posted 9 years ago
Colin
Verified Buyer
“quick and efficient service”
Helpful Report
Posted 9 years ago
Rapid Online is rated 4.8 based on 11,604 reviews
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