Rated People Reviews

Name: Rated People
Rating: 2.35

2.4 Rating 228 Reviews

34 %

of reviewers recommend Rated People

Company Reviews

Questions

Metrics

2.4

Based on 228 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week

Phone:

0800 953 3002

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Rated People 1 star review on 18th September 2024

Anonymous

Rated People 1 star review on 3rd June 2022

Anonymous

Rated People 5 star review on 2nd August 2020

Keith. Morpeth

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Aggressively harassed by a tradesman that unofficially got my details from a rated tradesman request. RP not even trying to figure out how this has happened. Unsympathetic to possible data leak.”

Helpful Report

Posted 7 years ago

“Was totally ripped off by what was a very disreputable tradesman. Rated don't seem interested. Women living alone should be aware that Rated People does not protect you from 'tradesmen ' who will take advantage, overcharge for a shoddy job and then won't respond to requests to fix it.”

Helpful Report

Posted 7 years ago

“Having found the house to home guru Ltd on rated people we where promised by Marcus the bathroom of our dreams ! The whole project is now at the point of us taking him to small claims court started in February the work is of poor quality and unfinished the electrics are a cause of great worry with flickering lights and sockets hanging out . This is only a small number of problems experienced . S”

Helpful Report

Posted 7 years ago

“Cowboy builder butchered my bathroom which was left for 3 weeks and never finished. Had to get another tradesman to finish job through a friend. Also left an elderly disabled lady in a builders mess for a month and never finished job! Dreadful site!”

Helpful Report

Posted 7 years ago

“I used rated people for a year when I first set up my business. I received a phone call one day and the chap from rated people persuaded me to join a £24 a month contract to use on lead credits, cancel when you like. After 12 months rated people continued this service without my permission, which is apparently in the small print that they can do as they please. I tried cancelling before and after the 12 months but they refused. They have threatened to take me to court if I don't pay. I no longer run my business so I no longer need the service. I have never missed a payment. Rated people is a good idea, but I would advise against taking out a contract with them as it is almost impossible to get out of it.”

Helpful Report

Posted 7 years ago

“SCUMMERSSSSSSSSS”

Helpful Report

Posted 7 years ago

“I find it’s the arsehole customers that are the pain Every one checks the tradesmen out but not the customer Most have no idea what they want or even how much things are The only winners are rap I could say more but probably wouldn’t be allowed”

Helpful Report

Posted 7 years ago

“We've used these before and have been satisfied. However, this time we had a tradesman who simply didn't do what was agreed in his quote and he refused to return to finish the work. He charged a huge amount for so little work. We are at present taking him to Court. Rated People were not prepared to put our review onto their site as they said it didn't conform to their T's & C's. They make you water it down so much it doesn't reflect how bad the trade person is. In short, you cannot get any idea of what the trades person is like, as they basically only allow good reviews which makes their system absolutely pointless. At the end of the day all you get is a name and you may as well ignore any reviews.”

Helpful Report

Posted 7 years ago

“Tradesmen !! Stay Away !! I was on this site for a few years and built up a good profile with all 5 star ratings and just one 4 star. Then i bought a job lead, booked it in, carried out the work. It was to move a pipe, It took an hour. The customer was really happy and paid. However they didn't rate me. Then the customer phoned me the next day and asked if i could quote for some towel rails to be fitted. This was a big new build house with 6 bathrooms. I gave them a quote, they excepted. I carried out the work. Then when i came to get paid , he didn't want to pay me the amount i quoted. I refused as this is not fair and the price was right for the amount of time i spent on site. His wife ignored him and payed me and said thanks. Then he left me a really bad review on Rated people. I couldn't get hold of rated people to tell them he's a cowboy customer. I phoned the customer up and tried to reason with him that this job was nothing to do with rated people as the initial job he was happy with. He was having none of it, and just kept saying "well you should of gave me a discount. " We had strong words with each other and i had to hang up. Then the next day i was removed off Rated people with no warning , no chance of explaining any thing to anyone. That was it! I don't know what he told them , but it was obviously lies. 2 years of being a squeaky clean good plumber with good ratings and one cowboy can do that. Theres no protection for good honest hard working trades men.”

Helpful Report

Posted 7 years ago

“These people are con artists the whole company is designed to get money out of you. I have bought no end of leads, 80% of the leads don’t get back to you and rated people refuse to refund. I’m now tied in to a contract. Use my builder it’s loads better”

Helpful Report

Posted 7 years ago

“BEWARE - Waste of time I used Rated People to find a tradesman to carry out some work on my property, I had numerous problems with the tradesman (bill harding - harding construction) and he ended up walking away with close to £9000 leaving my property half finished and a total mess. I contacted Rated People for assistance in tracking down this tradesman, I was only provided with a phone number and email address and this was no enough to summon him to court. I asked Rated People to provide me with his details so I could send him court letter. I was told that this was something Rated People could not do. I used their service because I believed they were safer than traditional methods, this is obviously not the case and when something goes wrong they leave you high and dry.”

Helpful Report

Posted 7 years ago

“Im a tradesman they charge huge fees for average jobs do not vet timewasting homeowners then if someone pulls out of a property sale so there is no job to quote on they do not give you your lead money back morally wrong. Would anyone pay £50 deposit for a car then when you turn up there is no car you would demand your deposit back surely. Terrible customer service legalised daylight robbery”

Helpful Report

Posted 7 years ago

“Make bogus jobs up charging £55 +vat plus for a so called customer you can never get hold of. Leads are double the price compared to sites such as my builder and customer services is poor . Claim they never cold call to get you to join but the last 6 months call continuous to get x customers to return as they have lost all the tradesmen Job leads are becoming lower and lower as homeowners use better websites such as My builder, trustatrade and bookabuilder”

Helpful Report

Posted 7 years ago

“don't use this website, if you buy the lead and you don't get the job , THEY WILL NEVER REFUND YOU THE MONEY TO YOUR BANK ACCOUNT , it will go to your profile on ratedpeople as a credit , hence the leads prices are too high , SCAMMERS”

Helpful Report

Posted 7 years ago

“We used a company called www.dampworx.co.UK they came to do our damp proofing went through a water pipe which they never mended properly. Took our money refused to give us a receipt or a certificate for the work. Pipe then burst refused to answer our calls or messages and e.mails sent. Had to call out a plumber to fix it who had to remove some of the damp proof, have tried again and again to get in contact, just completely ignored us. So avoid at all cost and would not recommend this sight at all if I could of given no stars or even minus I would of done. You think your doing the right thing by using this sight and all we got was conned it leaves a bad taste in your mouth for being so gullible.”

Helpful Report

Posted 8 years ago

“RESEALED MY NEW BATH AND TILES TERRIBLE JOB WHICH I PAID WELL OVER THE ODDS FOR. LEAKS THROUGH BATHROOM CEILING INTO KITCHEM. CRACKED TILES AROUND THE BATH AND GROUT LEFT EVERYWHERE ALL OVER THE WALLS AND MY POLISHED WOODEN FLOOR QAWFUL JOB DONE BY AMATEURS AVOID AT ALL COSTS ! MUCH BETTER SITES TO USE”

Helpful Report

Posted 8 years ago

“They came, the son and father. They got on with the jog of giving me new fencing and were quite helpful but they missed one fence out saying they would come back on Wednesday but as we see later Wednesday never came. As I trusted them I offered my cheque but the father said he does not accept cheques, only cash. Although I was taken aback but pleased with their work I accepted the offer of his son taking me down to town to draw out the money causing me some problems along the way.By then being 74 I was under a bit of stress. When we were finally back at my house I sorted the money out with them. Before I had got back my breath they disappeared with the money without giving me a receipt. they never came back on Wednesday so I rung them up and they replied promising a Friday visit which again never materialised the same of further visit offers.. I have been extremely disappointed with their behavior.”

Helpful Report

Posted 8 years ago

“Hired Allan pugh a so called painter and decorator through rated people . He gave us a quote to paint our kitchen and utility room tried to charge us extra for a small amount of filling which was included in the original quote. Eventually asked him to leave. The work he did was very poor when I gave a second coat the paint peeled off due to newly plaster walls not being prepared correctly. Gave a negative review to rated people but it was now published.”

Helpful Report

Posted 8 years ago

“ashwood trees did not complete the job for the lady in Bitterne,Southampton that i do gardening for.They did not remove/clear away all the tree debris.They said they would call back "tomorrow" to finish the job but my Friend paid in full trusting him to keep his word but "tomorrow" hasnt arrived yet.They left tree debris all over my friends lawn.drive & garage roof which they have left holes in.They have left this lady very distaught especially as she is a full time carer for her husband so £200 paid for an uncompleted job is a disgrace.She has tried contacting Ashwood trees to no avail”

Helpful Report

Posted 8 years ago

“I have been a builder/joiner for many years and decided to go onto rated people 8 months ago after cancelling my yellow pages ad, making this my main source of advertising and link to obtaining work. In the past 8 months I have had all 5* reviews and never had any negative feedback. On Friday 6th of May I received an email stating I was being removed from their company website has I didn't adhere to their high standards!! this come has quite a shock as I didn't understand why?? I have tried numerous times to speak to someone there and they will not speak to me. I feel very upset and disappointed with this and feel I should have an explanation. To top it off they have also been in contact with a customer who I was going to be doing a job for next this week, saying that they had removed me as I hadn't adhered to their high standards (embarrassing) and also giving my company and myself a really bad name and impression where are my rights as a tradesman......”

Helpful Report

Posted 9 years ago

Rated People is rated 2.4 based on 228 reviews