Ratio Coffee Reviews

Name: Ratio Coffee
Address: 1204 SE Water Ave, Suite 15, Portland
Rating: 4.21

4.2 Rating 309 Reviews

77 %

of reviewers recommend Ratio Coffee

4.2

Based on 309 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours

Ratio Coffee 5 star review on 3rd March 2025

Anonymous

Anonymous // 01/01/2019

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“Cool product that does its job with simplistic sublime beauty!”

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Posted 1 year ago

“Perfection.”

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Posted 1 year ago

“Love it! Substantial and pretty and kept coffee hot for hours!”

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Posted 1 year ago

“After a few months with 6/7 days/week of use, the coffee is consistently outstanding. I have but one critique, the lid of the carafe. For maintaining temperature, it’s great. It sucks for pouring. I’ve read the “how to” instructions. It also leaks when pouring is finished. Coffee and water get into the lid itself as well. The inside rim design of the carafe probably contributes to the pouring issues too. Perhaps a cutout or beveled inside rim of the carafe where it meets the spout could be explored. Respectfully, with the top notch materials and machine design contributing to the cost, a better lid/ pouring system needs to be addressed. Thanks for your attention, Dan”

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Posted 2 years ago

“As someone that did V60 pour over for years, it makes some fantastic coffee. My only constructive feedback is: 1. When brewing finishes and you pull the carafe out, the rubber lip at the top likes to flick hot water at you. 2. The pour on the carafe when the lid is on could be a lot better. It doesn’t come out very smoothly and tends to splatter. Other than that, we love ours! These are minor issues so it’s still 5/5 for me.”

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Posted 2 years ago

“Pros: makes a great cup of coffee, looks great, I enjoy the daily coffee process, customer service has been excellent Cons: lead time was absurd and way longer than expected, carafe lead time was even more absurd, annoying that all of it arrived in boxes from china, pouring out of the thermal lid is always a mess. Instead of being able to grab the pot and top off cups in the living room I have to gather cups and pour over the sink because it always makes a mess”

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Posted 2 years ago

Thank you so much for your feedback! We're sorry to hear you're having issues with your thermal carafe lid. Reach out to hello@ratiocoffee.com and we would be happy to replace that for you. - Ratio Customer Experience Team

Posted 2 years ago

“Updated lid is the bomb! Steady stream and absolutely no drips.”

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Posted 2 years ago

“Customer service is slow to respond but we did eventually get our order! Worth the wait.”

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Posted 2 years ago

“Well it's cute that you are asking for a review on the thermal set, when I have yet to receive the thermal carafe and it has now been delayed by 4.5 months.... So you should rethink when to send out this survey given that customers are very frustrated with the delay. My husband brews coffee and has to pour it into a large thermos that he keeps on the counter now which defeats the purpose of having a pretty design of getting the ratio.”

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Posted 2 years ago

“The Ratio Six is a well designed coffee brewing device--except for the carafe. For those of us with mild arthritis of the hands, that carafe is trouble. The pouring lid requires a firm grip to tighten properly, but there are smooth edges to it, making it difficult to grip and align. The pour spout sprays fluid in a wide swath, even when held in the recommended position. The upper lip of the carafe body makes it difficult to get the last few ounces out of the carafe. My wife and I spent more time cleaning up spills than we did drinking the well-brewed coffee. Those problems with the carafe led to me returning the machine.”

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Posted 2 years ago

Hi Jack, Thanks so much for letting us know about this issue and we're sorry that it wasn't easy to manipulate the lid. We will take this into consideration on the next design revision as ergonomics is very important. Take care!

Posted 2 years ago

“I enjoy and love the coffee it makes! I am a bit sad I can not use my Chemex 8 cup or any chemex carafe but I'm good with the coffee maker and it's incredible Brew from 2-8 cups. I'm still figuring out if flat bottom, cone or Chemex filters make the better brew so as time goes I use the Ratio 6, Cafe Speciality and Chemex to brew coffee each day depending on schedule. I finally have a wonderful coffee system and with fresh ground beans it's always a win win! Thanks Ratio for making an easy coffee maker to use especially early in the morning when I'm not fully brain functioning!”

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Posted 2 years ago

“It’s a wonderful unit”

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Posted 2 years ago

“The Six makes great coffee, but there is inconsistency of the volume markings on the reservoir and the documentation.”

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Posted 2 years ago

“LOVE my machine , grinder and all the help you all provide”

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Posted 2 years ago

“I absolutely love my Ratio Six! The coffee taste just as good as the coffee maker looks… perfectly balanced and beautiful! The craftsmanship of this coffee maker just gave my kitchen an upgrade!”

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Posted 2 years ago

“This is a beautiful unit that has an amazing mix of materials and finish work. It does an excellent job of replicating a pour over better than any other unit on the market. I do think that for the price the machine is very sensitive mechanically and is sensitive to sensor issues. Also if you are looking for a very hot pot of coffee this unit does will not meet your expectations as it operates differently from a traditional percolator. If you are looking for a more consistent experience and hotter pot of coffee, go with the Ratio 6. If you want a large batch pour over and want a show piece on your coffee bar, go with the Ratio 8.”

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Posted 2 years ago

“Happy with order. All good!”

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Posted 2 years ago

“Hi Mark, I purchased a Ratio 6 and though very pleased with it, thought the carafe was a bit clunky. Our family takes our coffee very seriously so we decided to splurge on a Ratio 8. We think the 8 makes better coffee than the 6, which is still very good, and we feel the carafe is much nicer for pouring. But, the water reservoir on the Ratio 6 does not empty completely after brewing coffee and that is a problem. I don't like old water to collect in the machine. I've actually gone back to using the 6, which is a shame. Have any other customers had this problem? Could I exchange it. Or, what would you suggest? Thanks.”

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Posted 2 years ago

“Surprised by the quality”

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Posted 2 years ago

“Look is nice, but I think overall function and design of the Ratio Six is a little impractical. Personally not a fan of how the brew basket has to remain on top of the carafe while brewing, whereas other SCA coffee brewers have a holder for the brew basket. This allows for a “stop flow” capability so in the event Coffee is needed to be poured immediately, the carafe can be removed mid-brew. I personally also think the overall size is a bit bulky and too many individual components. Still brews a great cup of coffee but I prefer the Moccamaster and would not purchase another Ratio”

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Posted 2 years ago

Ratio Coffee is rated 4.2 based on 309 reviews