Ratio Coffee Reviews

Name: Ratio Coffee
Address: 1204 SE Water Ave, Suite 15, Portland
Rating: 4.22

4.2 Rating 314 Reviews

77 %

of reviewers recommend Ratio Coffee

4.2

Based on 314 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours

Ratio Coffee 5 star review on 3rd March 2025

Anonymous

Anonymous // 01/01/2019

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“This is a beautiful unit that has an amazing mix of materials and finish work. It does an excellent job of replicating a pour over better than any other unit on the market. I do think that for the price the machine is very sensitive mechanically and is sensitive to sensor issues. Also if you are looking for a very hot pot of coffee this unit does will not meet your expectations as it operates differently from a traditional percolator. If you are looking for a more consistent experience and hotter pot of coffee, go with the Ratio 6. If you want a large batch pour over and want a show piece on your coffee bar, go with the Ratio 8.”

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Posted 2 years ago

“Happy with order. All good!”

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Posted 2 years ago

“Hi Mark, I purchased a Ratio 6 and though very pleased with it, thought the carafe was a bit clunky. Our family takes our coffee very seriously so we decided to splurge on a Ratio 8. We think the 8 makes better coffee than the 6, which is still very good, and we feel the carafe is much nicer for pouring. But, the water reservoir on the Ratio 6 does not empty completely after brewing coffee and that is a problem. I don't like old water to collect in the machine. I've actually gone back to using the 6, which is a shame. Have any other customers had this problem? Could I exchange it. Or, what would you suggest? Thanks.”

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Posted 2 years ago

“Surprised by the quality”

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Posted 2 years ago

“Look is nice, but I think overall function and design of the Ratio Six is a little impractical. Personally not a fan of how the brew basket has to remain on top of the carafe while brewing, whereas other SCA coffee brewers have a holder for the brew basket. This allows for a “stop flow” capability so in the event Coffee is needed to be poured immediately, the carafe can be removed mid-brew. I personally also think the overall size is a bit bulky and too many individual components. Still brews a great cup of coffee but I prefer the Moccamaster and would not purchase another Ratio”

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Posted 2 years ago

“We've been happy with this”

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Posted 2 years ago

“Great coffee! Ratio Six feels like a great quality build and i love the bloom feature! Only thing i’d like to point out is the power cord connector that sticks into the machine itself comes loose alot. I tried reaching out, but still did not get a response for a replacement.”

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Posted 2 years ago

“Love this coffee maker and I love that they have replaceable parts you can order.”

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Posted 2 years ago

“Poor quality and customer service.”

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Posted 2 years ago

“My machine came packaged well and is working wonderfully. I appreciate that I haven’t had to contact customer service, though I imagine they’re as great as their machines.”

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Posted 2 years ago

“The Ration makes the BEST coffee!!! I look forward to making it every morning.”

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Posted 2 years ago

“Company made sure to get the new version of Coffee Machine Wash even with all of the shortages in industries. Their product lines are real focused and of good quality so I feel like I'm buying what the company really wants to sell.”

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Posted 2 years ago

“The replacement carafe lid is no better than the original. I'm finding this entire system frustrating, the joints on the carafe also appear to leak or hold water after washing. For an over $300 coffee machine it sure seems cheap. Makes a good cup but not sure how long it will last.”

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Posted 2 years ago

“Ratio Team as usual was helpful and courteous ! My carafe had arrived without the magnet plate and did not work It was promptly replaced and now all is great again in the coffee world !! Love my Ratio Coffee ☕️”

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Posted 2 years ago

“Ratio Coffee is the best! Customer service is fantastic! Products are high Quality!!”

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Posted 2 years ago

“Given as a gift and the recipient can’t stop raving about it!”

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Posted 2 years ago

“Super helpful and quick to correct an issue that was my fault. I ordered the wrong color, and they had it corrected within less than a day after I contacted them. Fantastic service.”

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Posted 2 years ago

“It’s an excellent coffee maker and produces wonderful coffee. Love it.”

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Posted 2 years ago

“Easy way to get high quality coffee house coffee at home”

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Posted 2 years ago

“High quality carafe. For some reason I thought it was double-walled and therefore insulated. But it's not fyi. I like having this option to my Ratio 6 carafe, and when I don't use it to make coffee I use it to fill the Ratio 6 water reservoir.”

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Posted 2 years ago

Ratio Coffee is rated 4.2 based on 314 reviews