Ratio Coffee Reviews

Name: Ratio Coffee
Address: 1204 SE Water Ave, Suite 15, Portland
Rating: 4.22

4.2 Rating 314 Reviews

77 %

of reviewers recommend Ratio Coffee

4.2

Based on 314 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours

Ratio Coffee 5 star review on 3rd March 2025

Anonymous

Anonymous // 01/01/2019

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“I would rate it a 4.5. I love it and everything about is great, the look, the cup it produces, it's wonderful. The only thing I have against it is its a little messy to pour. Intuitively I want to push the lever down and then pour but when I do that it makes a mess. I know you guys say to pour then push the lever but it still makes a mess, other than that fantastic product!”

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Posted 2 years ago

“Great job!…………..”

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Posted 2 years ago

“The perfect packaging for shipping.”

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Posted 2 years ago

“We love our coffee maker!!!”

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Posted 2 years ago

“Hello, unfortunately our thermal carafe has started leaking from the metal rim. Meaning whenever we pour coffee from the carafe, coffee leaks onto the counter. Is there a way to fix this or replace it?”

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Posted 2 years ago

Sorry to hear this! Yes we have a solution with a new gasket and we'll email you directly...

Posted 2 years ago

“Have not received it yet. Please check in on your shipping company.”

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Posted 2 years ago

Hi Kari, sorry for the delay, we are looking into it!

Posted 2 years ago

“Very happy with our Ratio Coffee!”

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Posted 2 years ago

“Beautiful machine, makes great coffee. Noticeably better than my bonavita metropolitan, which made very good coffee! Carafe is terrible or I’m incompetent. It is very difficult to pour coffee into a cup and not dribble all over the counter. I’d like to think that in my 36 years of living I’ve acquired the proper skills to screw a lid on a carafe and pour into a cup without spilling. Sometimes it’s like the coffee is leaking from between the carafe and the collar on top of it and not from the lid, it’s maddening. Fortunately for Ratio the coffee is good enough to overcome this downfall.”

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Posted 2 years ago

“Hi Mark: I’d love to review my Ratio but I’m trying to get an exchange-it seems there is a defect in my machine. I’m patiently awaiting a return label but I have to be honest, it seems to be quite a long process to get this exchange going. I really want to love it-my brother has one and I’ve always been amazed by the coffee he makes with his. I’d really like to do the same with mine. I understand everyone is busy but I’m only asking for a return shipping label. Thanks.”

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Posted 2 years ago

“great coffee, great service so far”

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Posted 2 years ago

“Not the best design. It pours messy and if you don't set the boot over the basket perfectly, you'll end up w a wet country and no coffee.”

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Posted 2 years ago

“Amazing customer service!”

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Posted 2 years ago

“Loving my refurbished Ratio Six, basically perfect. Gone through a few coffee makers and I'm really happy with this one, easy to use, makes a consistent cup. Actually had a Behmor Connected brewer before this which I loved but the heating element went out, so happy this has the 5 year warranty. Worth every penny!”

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Posted 2 years ago

“The Ratio brewers make great coffee. Unfortunately, they’re hamstrung by a terrible design for the Ratio Six thermal carafe. This is a known issue, yet there’s been no fix to it over the years.”

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Posted 3 years ago

“An exceptional coffee maker that brews an exceptional cup of coffee! No fuss no muss. Easy to use. Very satisfied with the purchase.”

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Posted 3 years ago

“I didn’t try their coffee, but I am happy with the ratio 8”

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Posted 3 years ago

“I love this ...I have the stainless steel and the carafe. I appreciate both”

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Posted 3 years ago

“Coffee in the morning is a ritual that starts the rhythm of our day. The Ratio 6 is everything we hoped and more. Exceptional thought and design, makes exceptional and consistent coffee. Wouldn’t use my drip maker from the big box ever again.”

Ratio Coffee 5 star review on 24th April 2022

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Posted 3 years ago

“This expensive product was not what I imagined it would be at all. It malfunctions frequently, so the brew oftentimes will stop midway. The plug is flimsy so it doesn’t lock/is too loose to power on. You use a good amount of ground coffee, so from a price point it’s not budget-friendly. Once the coffee is brewed, the pot does not stay hot or even warm. When you remove the pot, the rubber stopper sprays everywhere from whatever evaporation is present. All in all, I do not recommend this product and am disappointed with my purchase. I bought it over a year ago. I would also add that customer service has been terrible — I ordered a 6 pack of the wash back in February. I still have not received the wash as I’ve been told it’s backordered. I understand supply chain issues but I was not informed it would be backordered when purchasing and whenever I reach out about a refund, the cancellation does not get processed. I am fed up (as if that’s not obvious). Buyer beware!”

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Posted 3 years ago

“Beautiful piece of equipment and works fast however coffee is often lukewarm and i have to microwave it after brewing. Delivery time was out of their control.”

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Posted 3 years ago

Ratio Coffee is rated 4.2 based on 314 reviews