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Raw Generation Reviews

4.4 Rating 4,347 Reviews
86 %
of reviewers recommend Raw Generation
4.4
Based on 4,347 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Read Raw Generation Reviews
Visit Website

Phone:

7323208134

Location:

309 Morris Ave,
Long Branch
New Jersey
07740

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Anonymous
Anonymous  // 01/01/2019
Your dealings with customers are not professional at all. In the event of changes, you should be informing of the new scheduled time/date. For a company trying to compete in this market, your practices are fatal to its growth. Very disappointed. Very bad service. You guys don't deliver as scheduled. I don't know when I'm supposed to be home to put the juices in the fridge.
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Posted 7 years ago
Hi there, unfortunately, we did have some issues with FedEx over the weekend, however, we are working everything out as quickly as possible. Your order will be delivered to you tomorrow. We do apologize for any inconvenience.
Posted 7 years ago
Love these juices!
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Posted 7 years ago
I can’t rate your juices as my delivery scheduled to arrive at my office today never arrived. I purposefully waited till 6:30pm, but no juices!! I will not be back till Monday morning, so even if the juices are delivered tomorrow, they will be spoilt by the time I get to them. Left a voicemail to your customer service number at 6pm but have not heard back. Extremely disappointed
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Posted 7 years ago
Hello Sandra, our sincere apologies. We did have an issue in the shipping department, however, we are working to get everything fixed as soon as humanly possible. We are terribly sorry for the delay. Your order is still in the warehouse, so your juice will not be thawed when it gets to you. We are sending your order out today for delivery tomorrow. Again, our most sincere apologies for the inconvenience.
Posted 7 years ago
This will be my second or 3rd cleanse! It's super affordable and the juice tastes great. Also looking forward to a flatter belly!
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Posted 7 years ago
I have had multiple good transactions from this company and the product is good. My last order was to be sent in 2 pieces - one came, the other didnt and I'm waiting from customer service to give me some news. Waiting...
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Posted 7 years ago
I did the 3-day protein cleanse with my husband this week. It was amazing! I lost 5lbs and more importantly, I feel amazing! My husband had similar results. I will definitely be working this into my regular diet every two months or so. Delicious juices and I wasn't hungry at all! Thank you!
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Posted 7 years ago
I love this company! We receive a shipment every other week and use the presses juices as a base for our daily smoothies. My go to is a RG green juice, a whole banana, frozen berries & protein mix for breakfast or after a workout. Delish!!!
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Posted 7 years ago
My order was to ship yesterday and it still has not. My order of two cleanses and a protein pack had a delivery date for tomorrow and I highly doubt that’s going to be the case. I really do enjoy these cleanses but this is probably the third time there has been an issue in one way or another when placing an order. I received an email asking for a review on the product which I am yet to receive, which is annoying.
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Posted 7 years ago
Hi there, our sincere apologies for the delay in shipping. Unfortunately, FedEx was having some issues. I looked at the tracking and it says your package was delivered. Please email me directly at support@rawgeneration.com if you still have not received your package.
Posted 7 years ago
The 18 bottles of juice was a bit too much. Most of the juices tasted ok. I have 4 bottles left over. Would probably do the plan with dinner next time.
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Posted 7 years ago
Perfect way to get back on track
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Posted 7 years ago
Shorter shipping times needed
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Posted 7 years ago
Hi there! Unfortunately, during the holiday season, the shipping times are delayed. There is a banner on the website with a warning to expect delays, but we do get all orders out as fast as we possibly can! In the future, if you have any questions regarding shipping please contact us directly at support@rawgeneration.com, and we would be more than happy to answer any questions you have! Thanks, and happy holidays!
Posted 7 years ago
Your ordering process is unconventional and lacks details. I've placed orders in the past, so I know what to expect, but when you place an order you don't receive an email confirmation of it happening. You can't login and check on your order because you don't have an order number. the only way I know I placed my order is because my credit card has a charge. It also can take anywhere from 10-14 days until you start receiving information regarding your order being shipped and then we receive quite a bit of information from your company. I love that you freeze your juices so I can have them on my own schedule and believe they are of high quality and very tasty, but the ordering system could use improvement. Thanks for listening/asking!
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Posted 7 years ago
Hi there, unfortunately during the holiday season the shipping time is a bit delayed, more than usual. I will most certainly look into why you did not receive a confirmation email, you most definitely should have. The emails are sent out as soon as you place an order, the website also gives you your order number as soon as the order is placed. The email address we have on file is tweshoo@gmail.com, so if anything in that is wrong or a typo that could be the reason you did not get any confirmation email :) In the future if you have any questions please feel free to email us directly at support@rawgeneration.co
Posted 7 years ago
So great! Came in just a couple days and everything was packaged well and tastes fantastic. I've done juicing before with a juice machine, but the skinny cleanse 3 day package made it easy and simple for me to stay on track and not worry about recipes or a mess! I'll definitely be doing this again.
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Posted 7 years ago
Hi . We have ordered the juices more than a year and always have the right order. But this time when I have made the changes to the order I still received the original which I did not want . Now I have a surplus of juices that I don’t need and the ones I need I don’t have . Very frustrating and I am thinking to stop all my order completely. I hope this will go to the right channel and they can make the changes to my order. Respectfully. Your customer. Thanks
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Posted 7 years ago
Hi there, I spoke with your husband yesterday. We are sending out a replacement for you today :) Sorry for any inconvenience.
Posted 7 years ago
This was my first time juicing and I’m happy I chose Raw Generation (Skinny Cleanse) to do so. My cleanse was shipped out to me quickly and packaging kept up the freshness. As far as the juice itself it was great. Exactly what is on the ingredients label is exactly what my taste buds experienced. I do want to suggest a soy milk, natural coffee drink and maybe a sweeter drink. I say this for the working mom of 4 who needs a “pick me up” in the morning and a sweet tooth in the evening to end her long day. I did not weigh myself prior to starting this cleanse so I’m not sure if I lost weight but I can say that I don’t feel bloated at all and I feel like I have more energy! Thank you!!!!
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Posted 7 years ago
The juices are fresh and tasty, better than I could make at home (and I've tried numerous times, believe me!). But the customer service is even better than the products. Amanda is a gem, always willing and able to help with changing an order or a ship-date or whatever. And on top of that the prices are more than reasonable compared to the many other juice companies on the market. Mike Buchanan Baltimore, MD
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Posted 7 years ago
So glad to have found these products! They are wonderful!
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Posted 7 years ago
Some of the flavors are really good, there are a lot of sweat ones though. I would buy it again if it were organic.
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Posted 7 years ago
Hi there, technically we do not use certified organic fruits and vegetables, however, all of our produce is grown locally in a chemical-free facility. No harsh chemicals, pesticides or preservatives are used in the growing, cleaning, or juicing process. 😄 I hope this helps with any future decisions!
Posted 7 years ago
Love my skinny juices. They're great for my busy life. I use my juices in my smoothy mixes too.
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Posted 7 years ago
Love Love Love! Recommend all the time!
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Posted 7 years ago
Raw Generation is rated 4.4 based on 4,347 reviews