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Raw Generation Reviews

4.4 Rating 4,334 Reviews
86 %
of reviewers recommend Raw Generation
4.4
Based on 4,334 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Read Raw Generation Reviews
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Phone:

7323208134

Location:

309 Morris Ave,
Long Branch
New Jersey
07740

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Anonymous
Anonymous  // 01/01/2019
I didn't really like any of the juices. I wouldn't order again. Just a personal preference. The juices were fresh and nothing wrong just not for my taste.
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Posted 6 years ago
I was really disappointed with this order, the order was unequal with flavor juices. My order had 8 bottlea of Spinach kale, apple, collard & lemon. Which is my least favorite flavor. The juices didnt taste as fresh as my last order.
Helpful Report
Posted 7 years ago
Hi there, please contact me directly at amanda@rawgeneration.com. It looks like you were sent the wrong number of juices by mistake. I would be happy to send you replacement bottles to make your experience a better one. Thanks
Posted 7 years ago
I did the Raw Generation Skinny Cleanse earlier this year which was great, but since I have a tendency to gain the weight back a few months later, I decided to try the Keto Cleanse, with the intention of kickstarting an ongoing keto diet. Unfortunately, the soups and smoothies just aren't that tasty. The smoothies involving blended nuts really don't freeze well and have a weird consistency. I've tried re-blending them in my Vitamix, but it hasn't helped. This morning I began straining one through cheesecloth and actually saved the pulp to eat separately. This tasted much better, but it was very time consuming. I will say, however, that the drinks are very very filling. I haven't been able to finish all 6 of them in a day yet (just finishing day 3 of 10) and I am someone who typically has a very substantial appetite! The carrot soup (sadly, the highest in carbs) has a very nice flavor, as does the Sweet & Soothing smoothie. I find the basil zucchini soup and the cacao mint smoothie to be far less enjoyable, unfortunately, and usually end up spilling them out before finishing. Delivery went well and everything arrived promptly and very much frozen. I see on the website that RG is currently revising this cleanse. Don't know if I'd take a chance on ordering it again because 1.) it still seems to be a bit higher than I'd like in carbs, and 2.) the drinks don't taste very good, but I'm curious to see the new menu.
Helpful Report
Posted 7 years ago
Hi there, please contact me directly at amanda@rawgeneration.com. I would like to discuss with you your experience and see if there is anything I can do to make your experience a better one.
Posted 7 years ago
That's the nastiest stuff I have ever drank. It's worse than the stuff you have to drink right before you have to have a colonoscopy. I quit.
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Posted 7 years ago
Hi there, please contact me directly at amanda@rawgeneration.com with your order number. I would love to look into your order and see if there is anything we can do to make your experience a better one.
Posted 7 years ago
I usually love the cleanse. Was not a fan of the Keto one at all. The skinny cleanse is my favorite.
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Posted 7 years ago
Hi there, I apologize for any inconvenience. Please email me directly at amanda@rawgeneration.com. I would love to discuss a way we can make your experience a better one.
Posted 7 years ago
We tried the 7 day Keto cleanse. From the start the drinks with the coconut seemed spoiled. No matter how I tried to break up the chunks we were unable. I tried blender bottles, forks and leaving it out. They were terrible and 1 or the flavors was unbearable. We juice often but couldn’t handle it after 3 days and towards the end they were all awful and made us nauseous. We had purchased the 7 day Keto cleanse and couldn’t get through it. Believe me we tried. It might have something to do with the fact that it’s their newest line. One of the reasons I chose to go with raw generation was I saw how great the customer service was. I reached out to them and never heard anything back regarding the drinks spoiling. I substituted the drinks that were unbearable with cucumbers and celery and some other greens. I made it 6.5 days and lost 1.5 pounds. Very disappointing. I really wish someone would have gotten back to me. Would we do it again? NO! It’s unfortunate because we we were really looking forward to it.
Helpful Report
Posted 7 years ago
Hi there, I do not have any record of any emails from you in our support system! I apologize you did not get an answer. Please email me directly at amanda@rawgeneration.com so I can discuss this situation further with you and figure out a way we can make your experience a better one.
Posted 7 years ago
I did not care for the Black Coffee and Raw Generation replaced it promptly with the juices that I love. Thank you for being a very reputable company!
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Posted 7 years ago
Hi there, please contact me directly at amanda@rawgeneration.com, I would like to speak with you and see if there is anything I can do to make your experience a better one :)
Posted 7 years ago
I had to give this review 3 stars. I’ve ordered the skinny cleanse for 7 days and it was amazing. However, I am so disappointed in the Keto cleanse. I spoke so highly of the Skinny cleanse line and recommended it to a few friends but this I cannot. Not unless you’re okay w drinking something that doesn’t taste great. I just purchased the 7 day Keto cleanse and I’m so reltuctant to have to finish the rest. Try anything else but the Keto. Never again.
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Posted 7 years ago
Hi there, please email me directly at amanda@rawgeneration.com, I would like to discuss a way we can make your experience a better one.
Posted 7 years ago
The juices tasted good. I did enjoy that it didn't matter what order I drank them in or if I didn't need all 6, I didn't have to have them all. I personally didn't feel it cleaned my body out. I just felt it made me more hangry than anything. I did use some left over juices as a snack or for breakfast but otherwise, I wouldn't do this cleanse again. It may of not of worked right for me. But, it may work well for someone else. The product tasted good and stayed fresh in my freezer till ready to use, just wasn't what I expected. I was hoping to get rid of my bloating and it didn't do that. I have major stomach issues and bloating and distention are two of them. As I stated, juices tasted good and I'd get them for a quick snack or even breakfast or a lunch on the go.
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Posted 7 years ago
Loved how the juices arrived frozen and could be used at my own convenience. I wish the juices had less sugar and were more vegetable based. I was disappointed with the fact that the juices genuinely didn't need all that fruit juice in order to taste good.
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Posted 7 years ago
So I was excited about this cleanse, I’m sure it’s amazing and works wonderfully for people who can drink the juices. But I found it difficult to drink the juices and I physically couldn’t drink the orange juice. But please don’t let my experience from keeping you for trying the cleanse for yourself. You won’t know until you try it.
Helpful Report
Posted 7 years ago
Hi there, please contact me at amanda@rawgeneration.com if you would like to try a different product :)
Posted 7 years ago
Juices were good but I didn't see any results or feel any different.
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Posted 7 years ago
I just bought the keto drinks and they are not something i care for. I much prefer your other juices.
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Posted 7 years ago
The customer service was great. Shipping was fast, product arrived fresh and frozen. however, I only found three of the seven flavors drinkable. The two sweet coconut flavors, and the bright&blissful were the only ones I could stomach. Everything else tasted awful! I was experimenting with different cleanses, but I can say that I will not do this one again.
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Posted 7 years ago
I was on day #2 of the cleanse when I realized that "Organic" was not written on the bottles. I had assumed that I wasn't drinking in tons of pesticides as part of a "cleanse", but I was wrong. As expensive as this product was, and the fact that it was intended as a health product, I had to assume it was all organic. I called the company and it was confirmed that no, the vegetables are not organic and that they have no intention of changing to use only organic fruits and vegetables. I am disappointed and, quite frankly, scared! I only eat organic kale, apples, cucumbers; all those included on what I call the deadly dozen that were regular ingredients in these soups and juices. Here I had a concentrated dose of these toxins!!! The juices and soups were delicious, but I will never take this product again.
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Posted 7 years ago
Hi there, all of the juice is cold pressed and non-pasteurized. Technically we are not certified organic, however, all of our produce is delivered fresh daily from a local chemical-free facility. There are no harsh chemicals used in the growing, cleaning or pressing process of the produce. The skinny elixir fat burner is 100% organic.
Posted 7 years ago
Well since they still haven’t arrived I can’t review how good they are but I can review the how slow the service is. Also it sucks when you buy something on Groupon and think you’re getting a great deal but then find out you also have to pay a $35 shipping fee 😩. Won’t be doing this again.
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Posted 7 years ago
Hi there, the shipping fee is notated in the fine print when you purchase from Groupon :) We try to get to all the emails and calls as soon as we possibly can, we apologize for any inconvenience.
Posted 7 years ago
The shipping was really expensive. After spending 50 dollars I had to spend another 65 on shipping which I wasn’t prepared for. And I still have not recieved my product.
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Posted 7 years ago
Hi there, your order was shipped out on Monday and is to be delivered today. Unfortunately, you placed an order on a Tuesday, and express orders can only be shipped on Mondays, which is why we have the 3-5 business day processing time warning. We do apologize for any inconvenience, but your juices will arrive today.
Posted 7 years ago
The quality of your product is great and hard to beat. I do have an issue with my recent order. My understanding was that the order was going to be ALL soups. Upon unpacking the order from my freezer this morning I found at least half or more to be various juices. This wasn't what I had oredered...I wanted an all soup mix so that it would be more substantial and get me through the day. Can something be done to fix this? If you could send 1/2 of my last order of soup that would be fair I think.pls let me know.
Helpful Report
Posted 7 years ago
Hi there, we apologize for any inconvenience or false expectations. The soup cleanse is made up of half soups and half juice, for low calorie and sugar count. If you would like to contact me directly at amanda@rawgeneration.com, I am happy to discuss the issue with you and see what we can do to make your experience more enjoyable. Thanks!
Posted 7 years ago
You have to do better at getting the products to people faster. $50 for shipping and it takes 6-7 days to get to your customers is unbelievable. Fix the shipping and I may shop here again.
Helpful Report
Posted 7 years ago
Hi Josh, we do apologize for any inconvenience. The normal processing time for the orders is 3-5 business days before shipping, which is notated when you place your order. Unfortunately, we are a small company doing big business and are working as hard as we can to fulfill as many orders a day as possible. :) Again, we apologize for any inconvenience and if you have any further concerns please feel free to email us at support@rawgeneration.com
Posted 7 years ago
I like the product. I do not like the fact that the delivery date isn't more flexible, and should be noticed to the recipient PRIOR to shipping it, so that if that date not longer works, it can be changed. In December, product was shipped without prior notice, DESPITE MY HAVING ASKED FOR IT, knowing that I might be out of town during the possible delivery date. Sure enough, it sat at my office for days before I got back from the East Coast... This time, I would have asked for a Thursday delivery rather than Friday, as I was planning on working from home tomorrow, but now I have to come into my office to pick up the juices. Better to send notice the week prior to delivery announcing the delivery date and providing advanced notice to change or accept it, rather than just sending it and noticing the delivery once it is already on the way. By then, it's too late. You can do much better at customer service and satisfaction -- and on allowing folks to plan when they will do their juice cleanses, and thus be more successful and satisfied with your products! -- if you set up a better notification system. -Kathy Paspalis
Helpful Report
Posted 7 years ago
Hi there, unfortunately with the subscriptions, there is no way for the system to send an earlier notification. Once your order is charged, you are sent an email that your order is being prepared. Because of the day of the week and transit time being express, your order was shipped the next day to get it to you as soon as possible once you paid for it. In the future, if you receive an email that we are preparing your order, you can email us at support@rawgeneration.com to schedule a delivery. We do apologize for any inconvenience and would be happy to send you a replacement box for the one that you paid for that was delivered without your knowledge. Please contact us directly at support@rawgeneration.com.
Posted 7 years ago
Raw Generation is rated 4.4 based on 4,334 reviews