Raw Generation Reviews

Name: Raw Generation
Address: 309 Morris Ave, Long Branch, New Jersey
Rating: 4.43

4.4 Rating 4,335 Reviews

86 %

of reviewers recommend Raw Generation

4.4

Based on 4,335 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Visit Website

Phone:

7323208134

Location:

309 Morris Ave,
Long Branch
New Jersey
07740

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Raw Generation 5 star review on 30th May 2025

101

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought the juices to start over the weekend and was promised a Saturday delivery. I was not notified that a special order had to be done and my order would not be delivered until the middle of the following week. We are enjoying the juices but a notification email would have helped. But the juices arrive fresh frozen as promise and take delicious”

Helpful Report

Posted 7 years ago

Hi there, sorry for any inconvenience. I do not have any record of a conversation with you so I apologize. You placed your order on a Friday after 2 PM, so anything that is placed on Fridays after 2 PM are sent out the following week according to age, which is why yours did not go out until Tuesday. In the future please allow 3-5 business days processing time, or text or email immediately after placing the order to schedule the shipment. Thanks!

Posted 7 years ago

“Customer service and or communication is poor. Juice is good. But the membership program is a bit bogus since there is so much charged in shipping that seem very, very excessive. But, i like the juice and for now will continue with some flavors.”

Helpful Report

Posted 7 years ago

Hi Alison, we do apologize for the high shipping cost. Unfortunately, because the package is so heavy, perishable, and shipped in a specially designed insulated box, that all adds to the shipping costs. Also, when your order is going to CA it needs to go express to make it in time for the juice to still be frozen when it gets to you. In the future I would also check us out on Amazon.com, where it is one set price and free shipping no matter where you are, that would probably save you some money. Hope this helps!

Posted 7 years ago

“This is my 4th day of the 5-day skinny cleanse and apart from juice I have just been having Raw salad and a Boiled egg in the evening but I don't seem to have lost any significant weight. To be exact its just a pound. Please suggest a solution to this. I am sticking by the instructions but I am a little disappointed.”

Helpful Report

Posted 7 years ago

Hi there, so sorry to hear about your results. Maybe try cutting out the egg at night, or if you put avocado in your salad, those tend to be not the best raw veggies to eat because they are high in healthy fats, but fats none the less! Also, make sure you are getting down as many bottles of juice a day as possible, and if you are a regular coffee or tea drinking you should not cut out the caffeine. Hope this helps!

Posted 7 years ago

“So far I am enjoying it. How ever I never received my cook book. Can you please send this to me.”

Helpful Report

Posted 7 years ago

Hi Dana, Please email me directly at support@rawgeneration.com and I would be more than happy to send over the book for you :)

Posted 7 years ago

“My five-day juice order was left out the front of my apartment, close to the road. It was very disappointing and I was lucky that a neighbor saw it and called me to tell me it had been dropped outside.”

Helpful Report

Posted 7 years ago

Hi there, we do apologize on behalf of FedEx for them leaving the package like that. Unfortunately, we do not have much control over what FedEx does. My suggestion would be to next time you place an order and have the tracking number sent to you, you can contact FedEx later that evening with the tracking number and give them directions about when and where to deliver. I believe they also have a FedEx app that you can do all of that just in the app without having to call. I hope this helps! And again, we apologize for the inconvenience.

Posted 7 years ago

“Juices arrived completely thawed”

Helpful Report

Posted 7 years ago

Hi Carol, we did speak already the other day and set up a replacement to go out for you. You will be receiving your frozen juices on Wednesday 10/4

Posted 7 years ago

“I just received the juice and I was shorted one bottle of juice. I will start my cleanse for the first time on Monday.”

Helpful Report

Posted 7 years ago

Hi there! Please contact me directly at support@rawgeneration.com! I would like to learn more about what was missing and rectify the situation for you! Thanks!

Posted 7 years ago

“I have now done both the juice cleanse and the protein cleanse. Most of the juices are very good. However, the protein shakes were terrible. They are very chunky. I had a hard time being able to get them down and keep them down. I would not order the protein shakes again.”

Helpful Report

Posted 7 years ago

Hi there! Please contact me directly at support@rawgeneration.com so I can learn more about your experience and do whatever I can to rectify the situation! Thanks!

Posted 7 years ago

“I love Raw Generation! This is my 3rd batch I've tired. However, it was the first time I tried the protein cleanse. I had the green cleanse the first two times and loved the results. I have recommended Raw Generation to many of my friends who decided to purchase the product oppose to competitors.”

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Posted 7 years ago

“Was okay. Too watery.”

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Posted 7 years ago

“My juices came in partially defrosted and not iced or insulated at all. For the amount of money paid in shipping , this should not happen.”

Helpful Report

Posted 7 years ago

Hello Pam, We are so sorry to hear about your order, Please email us directly at support@rawgeneration.com.

Posted 7 years ago

“Not happy with addition of sugar and many are quite gritty”

Helpful Report

Posted 7 years ago

Hi Sheryl! Just wanted to reach out and let you know that there are no additional sugars added to the juice. All of the sugar in our cold pressed juice is the natural sugars from the fruits and vegetables! Also, if you did not care for the protein smoothies texture, you can try a skinny cleanse next time! Have a great day!

Posted 7 years ago

“The shipping was prompt, I received everything with zero problems. I would have liked the juices to have less sugar. The green vegetable ratio could have been higher compared to the sweet veg/fruits. A couple days into the juice cleanse and the sugar starting making me feel ill. Would order again if they offered different juice mixes.”

Helpful Report

Posted 7 years ago

Hi there, please contact us directly at support@rawgeneration.com, we would like to discuss with you and see if there is anything we can do to make your experience a better one :)

Posted 7 years ago

“The order came quickly, the juices were still frozen.”

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Posted 7 years ago

“Taste is ok”

Helpful Report

Posted 7 years ago

“I love RawGeneration juices; they're delicious and I have experienced great service with regard to the shipping and delivery. I'll continue to look forward to my juices monthly. I do have one beef and one suggestion. My beef is this: My initial purchase included the 7 day cleanse AND the 6-pack protein juice variety pack. After several failed attempts to add the protein juices to my monthly shipment, I called and emailed customer support several times. Finally, I texted and I did receive an update which said, "Hello, Unfortunately we cannot add the 6 pk of protein to your monthly subscription, those are only add-ons for one time purchases."”

Helpful Report

Posted 7 years ago

Hi there! I am so sorry you could not have the add-on consistently on your subscription! We are working to get this problem taken care of. I would be more than happy to send you out a complimentary 6 pack for the inconvenience. Please contact me directly at support@rawgeneration.com and we can work together and figure a way to make your experience better!

Posted 7 years ago

Hi there! Please contact me directly at support@rawgeneration. We would like to see what we can do to make your experience a better one. Thanks!

Posted 7 years ago

“Did not make a difference as I expected.”

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Posted 7 years ago

“I ordered both skinny juice and protein packages. I love tge delivery and customer service. My only complaint is tge taste of the smoothies. I did not like either one. Each one was too bulky and didnt taste good at all in my opinion.”

Helpful Report

Posted 7 years ago

“I have done a 7 day cleanse and a 5 day cleanse and neither were as effective as the Skinny Teas that were discontinued with no explanation given to the consumers.”

Helpful Report

Posted 7 years ago

“There is no real directions for the tea. I thought I had purchased a cleanse. Will try a cleanse next time. The teas taste good.”

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Posted 9 years ago

Raw Generation is rated 4.4 based on 4,335 reviews