“I haven't been this impressed with a company in years. The employee on chat duty helped me considerably over two days of questions and concerns on my end. He was respectful, honest, patient, and clear throughout the entire process, even when I needed to amend my order and started to second guess pieces of it. Then, during a pandemic with major impacts on delivery services nationwide, I received a large piece of exercise equipment in just a few business days. The product was gorgeous, and the entire family loves it. I have already recommended this company to others. Being able to use HSA funds to purchase this product through this website was also very helpful; there aren't many websites where an HSA credit card will work on-the-spot, so I am especially thankful for the ease of purchase.”
“Loving my new water rower. Easy to set up - took about 30 minutes to put together. My home gym is now complete!! I’m very happy I chose to purchase this rower instead of a treadmill.”
“My bike was received and though they were unable to ship it assembled as stated when I originally ordered it, they did send someone out right away to put it together for me. This bike is an amazing quality. Very much like the model that I used to ride at LA fitness. Covid sheltering brought my cycling to an abrupt halt… But I feel like I’ve picked up only slightly behind where I left off. Absolutely worth the investment!”
“GREAT! You keep me updated on my order status including shipping tracing number. The only problem I had was with FedEx, it took them 10 days to deliver the Keiser bike to me after it was shipped. I thought FedEx Ground was 5 days. John Grooman 6/8/20”
“I was looking for a top-notch commercial spinning bike for our home gym. Finally, at the beginning of May, I bought a spinning bike from Recovery for Athletes.
Despite the uncommon shipping challenges caused by the Covid-19, the excellent sales team of Recovery for Athletes was able to deliver. Mr. Jared Hiltzik, CEO was always besides the interest of his customers facilitating the delivery process. I am extremely satisfied with Recovery for Athletes service level. Recovery for Athletes always responds and are committed to support their customers needs. Regarding the bike I purchased, hands down, the Keiser M3 series is the best commercial grade spinning bike you can buy.”
Ernesto,
Thank you so much for the review and for being a great customer! I know it was tricky shipping your bike to Puerto Rico but we appreciate your patience! Enjoy
“Awesome company. I bought in the middle of COVID19 as my gym was closed and was anxious to get back on a bike. I inquired about the shipping and got a quick response back estimating the shipping date. It came to my house on the day it was supposed to (I know much of that has to do with the delivery carrier) and everything came in perfect condition. The company almost seemed too good to be true so I thought it might be a scam. I assure you it's not. Please buy from them - you won't regret it. Extremely happy customer!”
“Ordered a the Newport Club fluid rower during this pandemic junk. They were still able to fill my order within 2 weeks. Everything arrived in good condition. Assembly was simple. I have used the rower a few times and it works well. It was mostly purchased for my wife who uses it daily and absolutely loves it. Thank you for the great service.”
“RfA had the best price for the water rower I wanted, so I wasn’t expecting the shipping time or customer service to be all that exceptional. But, as it turned out their service as equally as good as their price.”
“Your company has been great however my Theragun has not been working for four days. I have emailed Theragun and your company is trying to contact them on my behalf also. In four days I have received one response from theragun that was a question about my phone. I have even tried to add it to a newer phone and it will not work. Would really like to send it back and get another one if we cannot get this resolved soon. Again you guys have been great, and I think it is just a glitch with the electronics/app. But is has made the gun completely unusable. They have not responded to you all either according to the email I got tonight.
Thank you
Camille”
“I am so impressed by Recovery For Athletes. Jared was open, honest and transparent to the reason for the small delay in shipping my Keiser soon bike. Fed Ex also was very accommodating and kept me informed of the delivery time and date. A small company representing made in America products—that’s a winner in my book. Will highly recommend Recovery for Athletes!”
