“I took a chance on a company that I just happen to see as I was looking for a Keiser M3i spin bike. I scrolled through the website and realized RFA was a small business of two brothers, Jared and Aron. That made my decision easy. Jared was super sweet and patient as I was chomping at the bit waiting for my bike to arrive. I suggested cancelling my order several times (he ignored me, lol) and just kept assuring me that it was coming. Now, I realized with CV19 and everyone wanting fitness equipment that things everywhere was on back order, but I still a bit impatient. My bike finally came (fully assembled and ready to go) and I could not be happier! I am still waiting on the maintenance toolkit, but the supplier is out. I have recommended RFA to several of my friends and hope that they will believe me when I say, Small Businesses Matter and customer service is unbeatable. Thank you Jared!”
“I chose Recovery For Athletes to purchase it because they factored in the significantly delayed delivery into there cost price during the COVID-19 lockdown and were relatively upfront about it.
I also appreciated supporting them as a local business run by 2 driven young people.”
“Super nice people and great service. I had an issue with my order during Covid lockdown and they helped resolve the problem and offered me a discount!!! Highly recommend!”
“Very helpful customer service. I needed it delivered at a certain time and it was all good. Product information provided by customer service guys was great. Overall great experience, would buy from this vendor again.”
“From the moment I ordered my water rower until it was delivered, Jared and staff offered professional, timely, and courteous service. Even in the midst of the Covid-19 pandemic - with significant delays, which were to be expected, they have been responsive and wonderful. Thank you Recovery for Athletes, I love my rower and it's helping me greatly with my continued recovery! Five stars - highly recommend.”
“I used this rower in a group class for the longest time. I love the simplicity and smoothness you get from using this rower. It’s a great product and takes up little space.”
Hi Dave,
Thank you so much for your patience with us during the WaterRower delay in shipping. We truly hope you enjoy your Rower and we will see you in the future!
“I highly recommend Recovery for Athletes. Jared, the owner, kept me updated throughout the purchase and delivery process. He offered options to have my bike shipped sooner than projected. My calls were answered directly and emails responded to quickly. Great service!”
Hi Robert,
Hope all is well in the Windy City and that you are still enjoying your Keiser Bike. Thank you for being patient with us during COVID-19, but I am glad we got you your bike quicker than anticipated!
