“Your customer service was excellent, you answered all of my email inquiries promptly. I appreciated that I was offered a substitute for my WaterRower at no additional cost.”
“I had never heard of this site before but they had a great price on an item I had been looking for so I tried it out and used PayPal for security.
Item received was accurate. Delivery was timely. Site was easy to use. Price was excellent.
4/5 stars (written because I’m not gonna kneecap their algorithm) only because I like to be WOWed for five stars.”
“The rower seems to be well made. It assembled easily and is great to use. I would have liked a larger fill opening on the tank and a back lit monitor”
“The best part is the service your company gave us. Ordered
on Monday Oct 26 and received the Bike on Nov.1st. That was including a day delay by UPS.
Great Job. Thanks”
“Thank you for my new stationary. It was a pleasure doing business, even in this difficult time with COVID. I was a little impatient but I was always able to talk to someone who could give me a clear status of where my order was. I love this Keiser M3i in combination with all the various YouTube videos, indoor training is really fun and beneficial. Looking forward to hitting the road with my buddies as kicking some butt. Thanks again”
“Great service, excellent choice of products and responsive to my needs. Helped me get my purchase of my rower and the cable trainer all the way to Hawaii!”
“Fantastic Customer Service; communication from start to finish was stellar. Will absolutely be a return customer and have already recommended your fine Company to friends.
Thank you for a great experience.
Chip Bohlen
Wilmington, NC”
“I am very satisfied with the customer service. The bike works beautifully. We ordered online from California to be delivered on the east coast. They kept in touch with me and even found someone to put it together. The man that put it together had it done in 30 minutes. He said it was very easy to assemble. Thank you brothers. I will most likely order from you in the future.”
“Love my Keiser m3i. It is exactly what I was expecting. I wasn't sure from the advertising if it was coming with a bike mat, so I was pleasantly surprised when it did! Maybe you could promote that a little more clearly (Keiser.com has it promoted and so you may lose customers if people don't know that it is the same bag of goods)”
