Red Letter Days Reviews

Name: Red Letter Days
Address: 77 Muswell HillMuswell Hill, London
Rating: 4.09

4.1 Rating 2,091 Reviews

78 %

of reviewers recommend Red Letter Days

4.1

Based on 2,091 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

About Red Letter Days:

After trading for over 20 years Red Letter Days is the UK's leading gift experience company. They offer a huge range of sensational gifts for any occasion; from thrill-a-minute adventures to pampering indulgences.

Red Letter Days continually update their?

Visit Website

Phone:

0845 640 8000

Email:

customeraction@redletterdays.co.uk

Location:

77 Muswell HillMuswell Hill
London
N10 3PJ

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Red Letter Days 1 star review on 18th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The website is really poor for finding options, no hyperlinks to hotels or anything that might make it easier to look at the hotel options etc. Once booked, (having done a lot of extra searching on other tabs myself for basic info that redletter days could provide) I got no confirmation email. Called customer service, 12th in the queue, I requested a call back, they resent the email. Called the company to use my voucher, and the phone is dead, so potentially not in business any more? Tried searching for other options to contact the hotel, but none available. Called Red letter days, 40th in the queue this time.”

Helpful Report

Posted 3 years ago

“Good, easy to book voucher and onwards with company. Unlike other companies I have used”

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Posted 3 years ago

“Good, easy to book voucher and onwards with company. Unlike other companies I have used”

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Posted 3 years ago

“Voucher code doesn’t work . No response to email from customer service”

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Posted 3 years ago

“To purchase the vouchers was quick and easy to do.”

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Posted 3 years ago

“Simple, quick and easy to use, with a huge amount of experiences available.”

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Posted 3 years ago

“Quick and efficient”

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Posted 3 years ago

“Very quick delivery and a great price. Bought as a gift for a relative so can’t wait to get her views on her experience when she’s been.”

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Posted 3 years ago

“Very quick thanks 😊”

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Posted 3 years ago

“Very quick response and servi9”

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Posted 3 years ago

“Great service easy to use. Would use again”

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Posted 3 years ago

“great service so easy to use never been disappointed or let down whether for us or as a gift for someone”

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Posted 3 years ago

“Good price easy to use”

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Posted 3 years ago

“Excellent work”

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Posted 3 years ago

“The red letter day experience was amazingly good value, the recipient loved it and it arrived in a great time.”

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Posted 3 years ago

“Bought 2 x e-voucher as needed to get as presents within a couple of days. Great price (lowest I found) but I didn’t receive email confirmation, and as I hadn’t opted to sign up had no way of getting e-vouchers, other than to call. Left number for call back as per automated message - call didn’t come. Called later that day, on hold for approx 1 hour to have emails sent. Email came through from @buyagift. No apology from agent, poor service.”

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Posted 3 years ago

“CANNOT COMMENT ON THE GIFT AS IT WAS A BIRTHDAY PRESENT AND HAS YET TO BE USED. BUT I CAN COMMENT ON THE SERVICE WHICH WAS EXCELLENT , AND THE SPEED OF DELIVERY, IT DID ARRIVE THE NEXT DAY AS PROMISED”

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Posted 3 years ago

“This was a wedding gift and l found it easy to purchase, so thank you. I hope my friends find it easy to use.”

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Posted 3 years ago

“I purchased this gift as part of a retirement present for a colleague and therefore cannot comment on how easy it was to use - but certainly very easy to purchase and gift.”

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Posted 3 years ago

“I still have not recieved my red letter day experience...it has been one week!”

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Posted 3 years ago

Red Letter Days is rated 4.1 based on 2,091 reviews