Red Letter Days Reviews

Name: Red Letter Days
Address: 77 Muswell HillMuswell Hill, London
Rating: 4.05

4.1 Rating 2,117 Reviews

77 %

of reviewers recommend Red Letter Days

4.1

Based on 2,117 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

About Red Letter Days:

After trading for over 20 years Red Letter Days is the UK's leading gift experience company. They offer a huge range of sensational gifts for any occasion; from thrill-a-minute adventures to pampering indulgences.

Red Letter Days continually update their?

Visit Website

Phone:

0845 640 8000

Email:

customeraction@redletterdays.co.uk

Location:

77 Muswell HillMuswell Hill
London
N10 3PJ

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Red Letter Days 1 star review on 18th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to use the website Great selection of options Recieved the voucher within 4 days. Would use again”

Helpful Report

Posted 6 years ago

“Beware of this scam company. Beginning with the nightmare of wasting all the time trying to redeem the voucher which would not work, hoping that you give up and don't use it in the end. Terrible customer service. Oh and because I have cash credit (my damn money that was paid in to their accounts before) I cannot use their black friday 25% off discounts and had to pay full price. This is how this scam company treats their returning customers. Never again.”

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Posted 6 years ago

“Have used Red Letter before and it doesn't disappoint. The biggest surprise was opting for the deluxe gift box. It was great quality and makes the present look significantly more exciting”

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Posted 6 years ago

“Very easy to use website. Lovely choice of hotels (Mystery weekend). Red letter arrived promptly- although not red :-) . Only 4 stars as receiver of gift hasn't attended as yet.”

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Posted 6 years ago

“Ordered Sunday morning, arrived Tuesday morning, excellent delivery service. Cannot comment on the experiences as they are Christmas presents, but so far so good.”

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Posted 6 years ago

“Clear information about the event, clear booking instructions and prompt delivery of the Red Letter. I can't speak of the veracity of the event description as it has not yet been experienced.”

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Posted 6 years ago

“Excellent idea for a Christmas gift, perfect for the people who have everything”

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Posted 6 years ago

“Very positive and helpful when I had a query.”

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Posted 6 years ago

“Ordered morning of Monday and received all documentation following day in normal post.”

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Posted 6 years ago

“Easy to order and voucher pack arrived quickly. I have bought this as a birthday gift for someone else so it won't be used until sometime in 2020”

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Posted 6 years ago

“My partner and I were very disappointed that the occasion we bought was not even available when we got there. We contacted customer service but have never had a response. We understood the company was in administration. We have never got our money back. In answer to the questions below: no response,at all and no money refunded.”

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Posted 6 years ago

“Easy to place order, E-Voucher gratefully received”

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Posted 6 years ago

“Easy to use web site. Speedy delivery. Beautiful presentation. Thank you. Unable to review quality of products because they were Christmas gifts.”

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Posted 6 years ago

“The gift arrived very quickly”

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Posted 6 years ago

“Excellent service. Easy to order the voucher for the experience I want to give as a Christmas present to my nephew. Bonus that it was on offer for 23% off. Very prompt delivery in two days.”

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Posted 6 years ago

“Website easy to use - we buy vouchers for our own use - great discounts. E- voucher system works well for this purpose.”

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Posted 6 years ago

“Easy to place order and delivered on time. Bought as a Christmas present for my son and noted it was valid well beyond the Christmas period. Excellent service, well done!”

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Posted 6 years ago

“Everything went well, ordering etc. This was a Christmas present for my son. Unfortunately you sent it addressed to him in a normal envelope, so he opened it 5 weeks before Christmas, kind of spoilt the surprise really and disappointed his mother and me.”

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Posted 6 years ago

“I got this for my husband as a Christmas present as I new he would love this gift.”

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Posted 6 years ago

“The people I bought them for were so pleased,it made my day,and will definitely get more”

Helpful Report

Posted 6 years ago

Red Letter Days is rated 4.1 based on 2,117 reviews