“I enjoy everything I have gotten from your company, however your customer service is lacking. I had a problem with "hope" that I tried to order. By the time I received the email answering my question, I missed the $2 special. Also, I had a credit which expired TWICE. I tried to use my credit to purchase something which is still in my cart and it didn't work. I've left four phone messages as well as multiple emails. Please rectify this situation with a phone call from a human. Thanks for your time.”
“I do love the products I have purchased. However, bad experience when I ordered a tshirt. Returned for different size, but no response from Redline. Not impressed with customer service. I did get credit months later for tshirt I returned. I would like to order more shirts but unable to since I did not receive replacement.”
“Sad that they are so busy they cannot keep up with shipping in a timely fashion. I have inquired twice about 2 orders that I was charged for early July, but still have not received. No reply from customer service. Their service used to be great, but I guess they are too busy now and can't keep up. Sad!!”
“I ordered a t shirt and received in February. I have only worn a few times. The stitching around the neck is coming loose. I tried to patch but disappointed.”
“Ordered the Nurse Life plack and only paid for shipping. Received it today had to wait about 3 wks. Love the product will order again Thank You Patty”
“I ordered the red "Love" & received it, but a couple days before, I accepted an offer for a free matt finished "Love" & never received it & am curious as to why. It seems like a "bait and switch" tactic.”
“I have ordered a Tree of Life as a gift to be shipped to my brother in law and billed to me. This has been going on for over a month! Nothing has been done to get it to California.”
“I placed an order on 12/14/18 and haven’t heard any thing. I called Huntsville Chamber of Commerce and they said they are still in business but not sure why the delays”
