“Location and quality of services provided are excellent. Truly a turnkey process. LDR focuses on serving our clients and Regus takes care of all of our facility and furniture needs.”
“The staff managing the office onsite are incredibly nice and professional. The upper management does not care about relationships or the loyalty of the tenants. It's all about money. I pay my rent ahead of time every single month but after one year, my rent went up 36% with two weeks notice. RIDICULOUS.”
“I'm a member of Regus Hicksville and always have a great experience with Shanida at the front desk. She's very personable, friendly, professional and knowledgable about the facility and the services offered by Regus.”
“I enjoy the flexibility that leasing from Regus gives me. I know that if I am away from the office for a period that I do not have to worry about anything. Having the backup support of the staff upfront is a bonus. The ladies are great! My only complaint is that you took away the fax system. I depended on this system in my workday and now it's gone. Please consider bringing it back.”
“Ms Kalae and Shawnita take super good care of us. Wish we were busier during this pandemic but we can always count on your crew... give those ladies a healthy raise... excellent.”
“My experience with the local management of my Regus locations is fantastic. They are responsive, helpful, etc. However, corporate is a mess. I have been communicating about billing discrepancies for a long time now 9the same discrepancy) and the only answer I have received from corporate is that I can cancel my lease. Well... I have followed their advice and done so.”
Hi Jeroen, I understand and appreciate that you’re disappointed, and I’d like to help.
Our team are always available to support our customers with payment, billing, and account-related questions. This allows Centre Teams to focus on your well-being and ensuring you get the most of your workspace as well as your community.
We have received great feedback about the quality of our service, and I apologize if you’ve experienced any delay in hearing back from the team or have not been provided with a correct response when reaching out.
Please remember that you can check your agreement, amend services, make meeting room bookings, review, and pay all your invoices at any time through your online account, available at www.regus.com.
Should there be anything further I can assist you with, please do not hesitate to contact me directly at sandra.melody@regus.com.
All the best,
Sandra Melody
Head of Customer Services
