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Restoro Limited Reviews

4.7 Rating 10,543 Reviews

95 %

of reviewers recommend Restoro Limited

Company Reviews

4.7

Based on 10,543 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Restoro Limited:

Reimage® Limited is a world leader of internet-based system repair solutions.

Our award winning PC repair software and patented technology first appeared on the market for professional users in 2007. The success of our product spurred us to further develop this powerful software and create an affordable, simple to use, solution to empower users, enabling them to repair their PCs, at home or at work, fast and at a fraction of the cost.

As always, Reimage® remains as dedicated to its users as it is to its product. We are ultimately committed to our core values: Honesty & Reliability, Innovation & Simplicity.

Our developers at the Reimage® R&D Center are consistently updating and improving our software, to assure compatibility with every new Windows build and Microsoft security patch, from XP to latest Microsoft supported edition of Windows OS.

The highly acclaimed Reimage® PC Repair solution scans, assesses and repairs the Windows operating system improving speed and ensuring system stability, in addition to restoring settings and registry values compromised by viruses and other forms of malware. This unprecedented technology draws upon its remote online data base of over 25 million updated, authentic and pristine Microsoft files, ready to repair or replace any Windows system file to restore your PC to its full potential.

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Restoro Limited 5 star review on 3rd February 2022

Restoro Limited 5 star review on 20th December 2021

Restoro Limited 5 star review on 27th November 2021

Restoro Limited 5 star review on 27th August 2020

Restoro Limited 2 star review on 2nd June 2020

Restoro Limited 1 star review on 2nd June 2020

Restoro Limited 5 star review on 17th May 2020

79

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ich habe schon lange bezahlt und trotzdem geht nichts weiter”

Hallo Dierk, Vielen Dank, dass Sie uns Ihr Feedback mitgeteilt haben, und wir bedauern, dass Ihre Erfahrung nicht die von Ihnen erwartete Qualität war. Wir helfen Ihnen gerne weiter und würden uns freuen, wenn Sie uns mehr über Ihr Anliegen erzählen. Bitte erwarten Sie eine E-Mail von unserem Team, um Ihnen bei Ihrem Anliegen besser helfen zu können. Vielen Dank für Ihre Geduld in dieser Angelegenheit. Chat: https://tinyurl.com/y7udnog2 Telefon: 1-408-877-0051 E-Mail: support@reimageplus.com

“bad experience trying to add my activation code to program. still does not work after week of trying no help from help number. Old guys need voice help”

Hello John, Thank you for letting us know of your feedback, and we're sorry to hear that your experience was not the quality you expected. We would love to help, Please expect an email from our team to better assist your concern and fix it as soon as possible. Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 Email: support@reimageplus.com Thank you for your patience in this matter.

“your app is the worst i ever use, need to be better.”

Hello Joseph, Please note that our product is unique and is patented, passed multiple certifications and is recommended by different organizations within the same field. We, as a business, will not disgrace the good reputation we've built all these years by hacking and or putting false repairs on our product. Reimage program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System, but also reverses the damage already done with a full database of replacement files. For more information about the product and/or services, you can visit our official website, www.reimageplus.com Let us know if you still have other concerns. Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 Email: support@reimageplus.com / forwardtosupport@reimageplus.com

“i paid for 1 year and did not receive a license key. Not impressed; cant use the program. i will try to get my money ba ck and hope it works”

Hello! Thank you for bringing this matter to our attention. Usually, the email for the license key will go through your Spam/Junk Folder. Anyhow, please expect an email from us with your license key. We appreciate your patience. Let us know if you still have other concerns. Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 Email: support@reimageplus.com / forwardtosupport@reimageplus.com

“All they did was take my money. they get -10 from me”

Hello Barry, Thank you for letting us know of your feedback, and we're sorry to hear that your experience was not the quality you expected. We would love to help and we would appreciate if you can tell us more about your concerns. Please expect an email from our team to better assist you with your concern. Chat: https://tinyurl.com/y7udnog2 Thank you for your patience in this matter. Phone: 1-408-877-0051 Email: support@reimageplus.com Thank you for your patience in this matter.

“The software seems not user-friendly. I paid for unlimited use for one year and got a license key. However, It gave me scanning and analyzing only and never got repaired on my computer. I had wasted two days running Reimage and didn't get problems resolved. I hereby ask for a refund. Please help.”

Hello Li-Ming, Thank you for bringing up this matter to our attention and we’re sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. Please expect an email from our team regarding your request and or how to properly activate Reimage. We hope to hear from you and we appreciate your patience. Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 Email: support@reimageplus.com / forwardtosupport@reimageplus.com

“paguè, me dieron una contraseña que jamàs funciono.”

Hola roberto Gracias por traer este asunto a nuestra atención. Lamentamos saber que la clave de licencia que recibió no funcionó. Por favor, espere un correo electrónico para solucionar este problema. Nosotros apreciamos su paciencia. Si surge la necesidad, no dude en contactarnos en cualquier momento. Chat: https://tinyurl.com/y7udnog2 Correo electrónico: support@reimageplus.com / forwardtosupport@reimageplus.com

“Payment made 19 May2021 Inv.#337269530 Amt$ 45.95”

Hello! We would like the opportunity to investigate your feedback further. Could you please contact us directly and let us work together and resolve the issues as quickly as possible? Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 Email: support@reimageplus.com / forwardtosupport@reimageplus.com We hope to hear from you.

“i renewed on 4/6/21 this happened last year ref no 344404328 why 54.95 can someone please help regards margaret”

Hello Marjorie, We looked up your account and this looks like a duplicate purchase, it also shows on our system that you didn't use the 1st license key. We have endorsed this to our finance team. we will process the reimbursement on the duplicate purchase. To help you with the activation please contact us through any of the below and we'll assist at your most convenient time. Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 Email: support@reimageplus.com

“I have paid you $40.95 in December 2020 for 1 year and all I get is your popping while I play with my games. I have tried to get your "scan now" but never finishes. I guess I have more money to send you”

Hello Alison, Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. We'd like to make it up to you. Please expect an email from us to get this sort out. Should the need arise please do not hesitate to contact us anytime. Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 Email: support@reimageplus.com / forwardtosupport@reimageplus.com

“Jovel L was great.”

Hello Caroline! Jovel will be surprised once she hears this commendation. However, looks like you missed highlighting the star rating up to 5? or is it really a 1-star for us? Should the need arise please do not hesitate to contact us anytime. Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 Email: support@reimageplus.com / forwardtosupport@reimageplus.com

“It’s over 3 hours ago since I renewed my subscription. I requested before for the Licence Key. I was informed I’d receive an email in 15 minutes. I phoned and told they needed temporary access to my computer. I don’t want that. I’ve used the product before and could install myself. I did not think there was a big deal to it. ALL I NEEDED WAS MY LICENCE KEY. Thank you.”

Hello Milly, Thank you for letting us know of your feedback, and we're sorry to hear that your experience was not the quality you expected. We would love to help you with your concern. Please expect an email from our team so they can provide your license key so you can activate Reimage. Phone: 1-408-877-0051 Chat: https://tinyurl.com/y7udnog2 Email: support@reimageplus.com Thank you for your patience in this matter.

“Le site est incompréhensible. Tout est fait pour emêcher le client de ne pas reconduire son abonnement !”

Bonjour Frédéric, Merci de nous avoir fait part de vos commentaires et nous sommes désolés d'apprendre que votre expérience n'a pas été de la qualité que vous attendiez. Nous serions ravis de vous aider et nous vous serions reconnaissants de bien vouloir nous en dire plus sur vos préoccupations. Attendez-vous à un e-mail de notre équipe afin que nous puissions mieux vous aider avec votre préoccupation. Veuillez nous contacter via le chat en direct afin que nous puissions répondre immédiatement à vos préoccupations. Chat: https://tinyurl.com/y7udnog2 Merci pour votre patience dans cette affaire. Téléphone: 1-408-877-0051 (US) Courriel: support@reimageplus.com Merci pour votre patience dans cette affaire.

“Nicht zu Empfehlen. Kostenloseses Programm funktioniert nicht. Es kommt immer die Seit für zu zahlen. Fühlt sich an wie Betrug. Ein enttäuschter User aus Köln”

Hallo Herbert, vielen Dank, dass Sie uns auf diese Angelegenheit aufmerksam gemacht haben. Es tut uns leid zu hören, dass Ihre Erfahrung nicht die Qualität war, die Sie erwartet hatten. Bitte beachten Sie, dass ein kostenloser Lizenzschlüssel nur zur einmaligen Verwendung gültig ist. Wir möchten mehr über Ihre Probleme erfahren. Wir senden Ihnen eine E-Mail, um die Dinge zu klären. Wir hoffen, von Ihnen zu hören und bedanken uns für Ihre Geduld. Bei Bedarf zögern Sie bitte nicht, uns jederzeit zu kontaktieren. E-Mail: support@restoro.com Chat: https://tinyurl.com/y7udnog2

“Habe versucht mit reimage mein Laptop zu Reparieren, habe den Lizensschlüssel eingegeben und 24,51 € bezahlt und dann versucht die Seite runterzuladen was nicht funktioniert. Hoffe das ich mein Geld schnell zurück bekomme.”

Hallo Lenhart, Vielen Dank, dass Sie uns darauf aufmerksam gemacht haben. Wir entschuldigen uns, wenn Sie Probleme mit der Software haben und uns erreichen. Dies ist definitiv nicht der Eindruck, den wir von Ihnen erwarten. Wir schätzen unsere Kunden und möchten unser Bestes tun, um Ihre Bedenken auszuräumen und Sie zu einer möglichen Lösung für Ihr Problem zu führen. Wir haben auch Ihre Rückerstattungsanfrage bearbeitet und werden bereits von unserem Kundendienstteam bearbeitet. Sie erhalten innerhalb von 24 bis 48 Stunden eine E-Mail-Bestätigung, sobald die Rückerstattung von unserem Ende bearbeitet wurde. Wir entschuldigen uns für diese Erfahrung und bedanken uns für Ihre Geduld in dieser Angelegenheit. Bei unmittelbaren Bedenken können Sie uns über den Live-Chat oder einen der folgenden Kanäle kontaktieren: Chat: http://bit.ly/2kPZXew Telefon: 1-408-877-0051 E-Mail: support@reimageplus.com Wir wünschen Ihnen einen schönen Tag und bleiben Sie in Sicherheit!

“This is a scam company. Dont believe me? Well, search it up.”

Hi, We are saddened that this is your impression with us. Definitely this is not the way we would want you to feel/ Can you please shed a light regarding to how you have come up with this review? We may be able to help you. You may contact us via Live Chat or any of our channels below. Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Please stay safe and enjoy your day ahead!

“i paid for this service on Jan. 20 2021 with paypal. have not received it. you asking for payment when i try to use it. just return my money and i'll go somewhere else”

Hi, Thank you for letting us know about this and we would like to help. We have not seen any records of your account. Please provide us the email address that you have used in the transaction by contacting us anytime by call, email or you can give us a chat by going to https://www.reimageplus.com/ and click the "livehelp" and one of our chat representatives will assist you. Phone: 1-408-877-0051 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Please stay safe and enjoy your day ahead!

“They took the money out of my account for my second year and now they are asking for a code. This is not what I was expecting and so disappointed. Considering they have my email, software already being used, emailed receipt, experts in fixing your computer makes life difficult as a world leader of internet system repair solutions. I will use a local person I can see and trust.”

Hi Robert, We are very sorry for the inconvenience that it may have caused you. You should have received the license key because it is automatically generated by the system after the transaction. We will check on it and get back to you. Meantime, we have sent you an email with the details of your order. Please check your spam or junk folder of your email as well. In case you still need us, please do not hesitate to contact us anytime. Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Please stay safe and enjoy your day ahead!

“says its free but then asks me to pay for it !”

Hi Colin, Thank you for the feedback. We have sent you the steps via email on how to get and ran the Free manual repair which will perform the basic optimization. If you want to proceed with the Premium version then you may click "Fix All Items". Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Please stay safe and enjoy your day ahead!

“does not work terrible rip off so far. buy and buy and buy!”

Hi Joe, Thank you for bringing this up to our attention. We apologize if you are having difficulties using the software. It seems that you are trying to run the manual repair using the free license key. To use the manual license key: > Once the scan is done, scroll down to the bottom of the results where you see the "I have a license key" box. Enter the license key including the dashes, then click OK. License key: > Click on the "Repair" button for each item found. Once all items are repaired, it will ask to restart the PC to apply the changes. Note: If you intend to use the free manual license key, do not click on "Fix All Items". Clicking on "Fix All Items" will route you to the pricing page as the automatic repair requires a paid license key. We hope this answers your concern for today. Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Please stay safe and enjoy your day ahead!

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Restoro Limited is rated 4.7 based on 10,543 reviews