Restoro Limited Reviews

Name: Restoro Limited
Address: Restoro, 41 Them. Dervis Str, Hawaii Nicosia Tower, Office 807, Nicosia, 1066, Cyprus, Nicosia District (Lefko?a)
Rating: 4.74

4.7 Rating 10,543 Reviews

95 %

of reviewers recommend Restoro Limited

Company Reviews

Metrics

Info

4.7

Based on 10,543 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Restoro Limited:

Reimage® Limited is a world leader of internet-based system repair solutions.

Our award winning PC repair software and patented technology first appeared on the market for professional users in 2007. The success of our product spurred us to further develop this powerful software and create an affordable, simple to use, solution to empower users, enabling them to repair their PCs, at home or at work, fast and at a fraction of the cost.

As always, Reimage® remains as dedicated to its users as it is to its product. We are ultimately committed to our core values: Honesty & Reliability, Innovation & Simplicity.

Our developers at the Reimage® R&D Center are consistently updating and improving our software, to assure compatibility with every new Windows build and Microsoft security patch, from XP to latest Microsoft supported edition of Windows OS.

The highly acclaimed Reimage® PC Repair solution scans, assesses and repairs the Windows operating system improving speed and ensuring system stability, in addition to restoring settings and registry values compromised by viruses and other forms of malware. This unprecedented technology draws upon its remote online data base of over 25 million updated, authentic and pristine Microsoft files, ready to repair or replace any Windows system file to restore your PC to its full potential.

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Restoro Limited 5 star review on 3rd February 2022

Restoro Limited 5 star review on 17th May 2020

G Deeck

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have put my key into the box, pressed repair and it keeps going to pricing. have paid for the key twice £25.50 and £25.50, once with PayPal and once with my bank account, Either it works or it doesn't either way I require at least one payment returned to me, or a complete REFUND”

Helpful Report

Hello David, Thank you for bringing this matter to our attention, and we're sorry to hear that your experience was not the quality you expected. We have checked your account and have confirmed a duplicate transaction. We already had our Customer Service Team process the refund on the 2nd transaction. For your security, we shall send you an email with the details of your subscription, license key information and how to activate the software properly. We appreciate your patience on this matter. For any immediate concerns, you may contact our Live Chat support. Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 Email: support@reimageplus.com Have a good day and stay safe!

“Ich befolge alle Anweisungen und lande immer wieder auf einer Seite, auf der ich eine Säuberung bestelllen kann und bezahlen muss. Eine Säuberung ist doch kostenlos!”

Helpful Report

Hallo Reinols, Vielen Dank, dass Sie uns auf diese Angelegenheit aufmerksam gemacht haben, und es tut uns leid zu hören, dass Ihre Erfahrung nicht die von Ihnen erwartete Qualität hatte. Wenn Sie die Software kostenlos nutzen möchten, können Sie unsere manuelle Reparatur verwenden. Melden Sie sich einfach unter www.reimageplus.com/pricing an und suchen Sie nach etwas mit der Aufschrift "Kostenlose manuelle Reparatur". Geben Sie die Details ein und wir senden Ihnen den kostenlosen Schlüssel per E-Mail. Registrieren Sie einfach die E-Mail, mit der Sie den Lizenzschlüssel erhalten möchten, und los geht's! Sollten Sie weitere Fragen haben, wenden Sie sich bitte über die folgenden Kanäle an uns: Chat: https://tinyurl.com/y7udnog2 E-Mail: support@reimageplus.com Ich wünsche Ihnen einen schönen Tag und bleiben Sie in Sicherheit!

“I paid for renewel and and I haven't been given credit for it. Every time I try to run the program, I am told to pay again and that I need a "key" to enter and unlock the program. HELP!!”

Helpful Report

Hi, We apologize for any inconvenience for running the repair after renewal. This is not the impression that we would like you to have. Upon checking on your account, you were provided with a new license key after renewal. The new license key should have been sent to your email. It may have been routed to your email's Junk/Spam folders. Let me also send you a separate email with your new license key. Please be sure to check your Junk/Spam folders. We hope this resolves your concern for today. For an immediate support, you may contact our Live Chat Support at https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Thanks a lot and stay safe!

“I bought reimage #UQHXG3FQ cannot get installed after attempts with your support team no help. Susan Bertrram”

Helpful Report

Hi Susan, Thank you for letting us know about this and we are very sorry to hear that. We'd like to investigate your feedback further and correct the necessary especially on installing and activating Reimage. Please expect a call or email from our technical support department to assist you with your concern. We appreciate your patience. Chat: https://tinyurl.com/y7udnog2 Phone: 1-888-857-0967 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!

“escrw«evio código que me deram e nãp me fazem o reparo.claro que não deixaram de cobrar o valor pago quando chegar a hora.”

Helpful Report

Oi carlos, Obrigado por nos informar sobre isso e lamentamos muito por isso. Gostaríamos de investigar mais a fundo seu feedback e corrigir o necessário. Aguarde um e-mail de nossa equipe técnica para que possam atendê-lo melhor. Nós apreciamos sua paciência. Bate-papo: https://tinyurl.com/y7udnog2 Telefone: 1-888-579-8964 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Tenha um bom dia!

“still no reply from the service team. sent two emails and rang the help line, just get "number not in use". They sent an automated email saying I'm not a customer! I've paid my money but still not received a key number! is this a scam?”

Helpful Report

Hi Gail, Thank you for bringing this up to our attention. Upon checking on the account, you may have entered a different email address upon purchase wherein the confirmation email with the license key was sent. We have sent an email to your correct email address with your license key. Also, please be reminded that you may contact 0800-107-1976 (UK) for the technical support. We apologize for any delay in response. Please let us know if you need anything. Chat: http://bit.ly/2kPZXew Phone: 1-408-877-0051 (US) Email: support@reimageplus.com Have a wonderful day ahead and stay safe!

“Tried calling the number but was told it didn't exist and all the other numbers listed here. Key code never came through by email but money taken from account! unable to contact anyone.”

Helpful Report

Hi, Thank you for bringing up this matter to our attention. We are sorry to hear that your experience was not of the quality that you expected. We would like to assist you with your concern. However, the platform won't allow us to view your contact details. Could you please send us an email at support@reimageplus.com or call us at 1-4088770051 so we can work with you and resolve the issue as quickly as possible. We appreciate your patience and we hope to hear from you. Thank you.

“Trouble getting the License key to work and trouble getting any help. Pity.”

Helpful Report

Hello, We highly appreciate that you brought this to our attention. We want to apologize for any inconveniences or problems that these issues caused you. We highly appreciate your feedback and we would like to investigate this further. For the meantime, we have endorsed your concern to our technical support team. Please expect an email to further assist you with your concern. We highly appreciate your patience on this matter. For any urgent concerns, you may reach us at: Chat: http://bit.ly/2kPZXew Phone: 1-408-877-0051 Email: support@reimageplus.com Have a wonderful day ahead and stay safe!

“Did not repair and when I asked for a refund was ignored and up until now have not heard a thing.”

Helpful Report

Hello Leonard, Thank you for raising this concern. Rest assured we are here to assist. After checking your information, your refund request was already forwarded to our Billing department to process. Please let us know if you need us, we are available 24/7. Phone: 1-408-877-0051 Email: support@reimageplus.com Website: www.reimageplus.com Have a good day and stay safe!

“this is a scam”

Helpful Report

Hello, We want to apologize for any inconveniences or problems that these issues caused you. We highly appreciate your feedback and we would like to investigate this further. It is much appreciated if you can provide more information for us to pull up your account and investigate what happened. Please send us an email at support@reimageplus.com or call us anytime at 1-408-877-0051 for us to resolve the issues as quickly as possible. We appreciate your patience. Thank you.

“Completely destroyed my computer during their service. Black screen, unable to repair.”

Helpful Report

Hello, Thank you for bring this up to our attention. Reimage is an online tool that can repair the computer's operating system issues with a few clicks by replacing defective OS files with fresh ones from our vast repository system. The software is dependent on the internet and any unexpected fluctuations in connection while the repair is on going would lead to unwanted results. We would like to help you further. We have sent you an email for us to better assist you. To get immediate response you can contact us alternatively through the below. Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 Email: support@reimageplus.com / forwardtosupport@reimageplus.com We appreciate your patience on this matter.

“наебалово”

Helpful Report

Hi Anton, Please let us know how can we be of help. Please send us an We would like to assist you with your concern. Could you please send us an email at support@reimageplus.com or call us at 1-4088770051 so we can work with you and resolve your concern as quickly as possible. We appreciate your patience and we hope to hear from you. Thank you.

“""”

Helpful Report

Hi Klaus, Please let us know how can we be of help. Please send us an We would like to assist you with your concern. Could you please send us an email at support@reimageplus.com or call us at 1-4088770051 so we can work with you and resolve your concern as quickly as possible. We appreciate your patience and we hope to hear from you. Thank you.

“Es malo prometer hacer una cosa. y luego exigir pagos para hacerlo o si no bloquean. o entorpecen el funcionamiento del PC si no se aceptan sus condiciones. Eso NO ESTÁ BIEN de parte de ustedes,”

Helpful Report

Hola, Gracias por su interés en nuestro producto. Para adquirir el servicio de prueba gratuito, inicie sesión en www.Reimageplus.com/pricing y busque el enlace "Reparación manual gratuita". Simplemente suscríbase y espere a que le envíen su clave de licencia. Para saber más sobre nuestro registro de productos, puede contactarnos a través de cualquiera de los siguientes. Charla: http://bit.ly/2kPZXew Correo electrónico: support@reimageplus.com

“You people are worse than used car sales people . so Dodgy i have paid for as a service yet all i get is requests for other s to pay again. when are you going to give what i paid for . Not Happy”

Helpful Report

Hi, We appreciate you letting us know about this and respect your opinion. We would like to help and check on this matter. Please send an email to support@reimageplus.com / forwardtosupport@reimageplus.com. We love to hear from you. Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 Have a wonderful day ahead and stay safe!

“YOU NEED TO PAY”

Helpful Report

Hi TBB59c@YT, Thank you for bringing up this matter to our attention. We are sorry to hear that your experience was not of the quality that you expected. We would like to assist you with your concern. However, the platform won't allow us to view your contact details. Could you please send us an email at support@reimageplus.com or call us at 1-4088770051 so we can work with you and resolve the issue as quickly as possible. We appreciate your patience and we hope to hear from you. Thank you.

“the licence key is being requested twice, and after copy/paste it says that it's not valid - and starts the analysis again. I tried five times. frustrating.”

Helpful Report

Hello Sebastiano! We're glad you have reached us. We're sorry to hear that your experience was not of the quality you expected. It seems that you are availing of the manual license key. To complete a repair using the free manual license key: > Once the scan is done, scroll down to the bottom of the results where you see the "I have a license key" box. Enter the free manual license key including the dashes, then click OK. > Click on the "Repair" button for each item found. Once all items are repaired, it will ask to restart the PC to apply the changes. > A manual license key can only be used once. If you encounter any further issues activating it for free, can you please send us an email at support@reimageplus.com so we can assist you manually? We hope to hear from you. We appreciate your patience. Thank you

“Ustedes, no responden. yo sigo todas las instrucciones bien y me dan asignan clave contraseña. pero no ejecutan las reparaciones. no funciona. y siempre dicen clave no bien, como excusa para NO Ejecutar la reparación. Lo he intentado varias veces pero, no funciona. I am Sorry. I have a bad experience with you.”

Helpful Report

Hola Carlos, Agradecemos que nos informe sobre esto y respetamos su opinión. Le enviaremos un correo electrónico y veremos qué podemos hacer para ayudarlo con su inquietud. Nos encanta saber de ti. Chat: https://tinyurl.com/y7udnog2 Teléfono: 1-408-877-0051 Correo electrónico: support@reimageplus.com / forwardtosupport@reimageplus.com ¡Feliz año nuevo y mantente a salvo!

“-waisted time -lying idiots because it`S not for free -does not work”

Helpful Report

Hi Tobi, Thank you for bringing up this matter to our attention. We are sorry to hear that your experience was not of the quality that you expected. Kindly check you email for us to assist you better. Should you have further queries, please reach us out through the below channels: Chat: https://tinyurl.com/y7udnog2 Phone: 1-888-857-0967 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!

“не нашёл бесплатной версии. Она есть?”

Helpful Report

Здравствуйте, Мы рады, что вы обратились к нам по этому поводу. Мы понимаем, что это похоже на нажатие множества кнопок, чтобы исправить ваш компьютер. Reimage предлагает ключ бесплатного ручного восстановления, который позволяет пользователям использовать Reimage один раз. > После завершения сканирования прокрутите вниз до конца результатов, где вы увидите поле «У меня есть лицензионный ключ». Введите лицензионный ключ, включая тире, затем нажмите OK. Лицензионный ключ: > Нажмите кнопку «Восстановить» для каждого найденного элемента или прокрутите вниз до самой последней части, посвященной проблеме, и выберите все, чтобы щелкнуть. Как только все элементы будут отремонтированы, он попросит перезагрузить компьютер, чтобы изменения вступили в силу. Примечание. Если вы собираетесь использовать бесплатный лицензионный ключ вручную, не нажимайте «Исправить все элементы». При нажатии на «Исправить все элементы» вам будет предложено перейти на страницу цен, поскольку для автоматического восстановления требуется платный лицензионный ключ. > Лицензионный ключ вручную подходит для одноразового использования. Мы снова активировали его в качестве любезности, чтобы вы снова попытались запустить ремонт. Мы надеемся, что это ответ на вашу озабоченность на сегодня. В случае необходимости, пожалуйста, обращайтесь к нам в любое время. Чат: https://tinyurl.com/y7udnog2 Телефон: 1-888-857-0967 Эл. Почта: support@reimageplus.com

Restoro Limited is rated 4.7 based on 10,543 reviews