Restoro Limited Reviews

Name: Restoro Limited
Address: Restoro, 41 Them. Dervis Str, Hawaii Nicosia Tower, Office 807, Nicosia, 1066, Cyprus, Nicosia District (Lefko?a)
Rating: 4.74

4.7 Rating 10,559 Reviews

95 %

of reviewers recommend Restoro Limited

Company Reviews

Questions

Metrics

4.7

Based on 10,559 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

1-408-877-0051

Email:

support@reimageplus.com

Location:

Restoro,
41 Them. Dervis Str, Hawaii Nicosia Tower, Office 807,
Nicosia, 1066, Cyprus
Nicosia District (Lefko?a)
1066

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Restoro Limited 1 star review on 26th October 2025

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“i renewed on 4/6/21 this happened last year ref no 344404328 why 54.95 can someone please help regards margaret”

Helpful Report

Posted 4 years ago

Hello Marjorie, We looked up your account and this looks like a duplicate purchase, it also shows on our system that you didn't use the 1st license key. We have endorsed this to our finance team. we will process the reimbursement on the duplicate purchase. To help you with the activation please contact us through any of the below and we'll assist at your most convenient time. Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 Email: support@reimageplus.com

Posted 4 years ago

“I have paid you $40.95 in December 2020 for 1 year and all I get is your popping while I play with my games. I have tried to get your "scan now" but never finishes. I guess I have more money to send you”

Helpful Report

Posted 4 years ago

Hello Alison, Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. We'd like to make it up to you. Please expect an email from us to get this sort out. Should the need arise please do not hesitate to contact us anytime. Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 Email: support@reimageplus.com / forwardtosupport@reimageplus.com

Posted 4 years ago

“Jovel L was great.”

Helpful Report

Posted 4 years ago

Hello Caroline! Jovel will be surprised once she hears this commendation. However, looks like you missed highlighting the star rating up to 5? or is it really a 1-star for us? Should the need arise please do not hesitate to contact us anytime. Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 Email: support@reimageplus.com / forwardtosupport@reimageplus.com

Posted 4 years ago

“It’s over 3 hours ago since I renewed my subscription. I requested before for the Licence Key. I was informed I’d receive an email in 15 minutes. I phoned and told they needed temporary access to my computer. I don’t want that. I’ve used the product before and could install myself. I did not think there was a big deal to it. ALL I NEEDED WAS MY LICENCE KEY. Thank you.”

Helpful Report

Posted 4 years ago

Hello Milly, Thank you for letting us know of your feedback, and we're sorry to hear that your experience was not the quality you expected. We would love to help you with your concern. Please expect an email from our team so they can provide your license key so you can activate Reimage. Phone: 1-408-877-0051 Chat: https://tinyurl.com/y7udnog2 Email: support@reimageplus.com Thank you for your patience in this matter.

Posted 4 years ago

“Le site est incompréhensible. Tout est fait pour emêcher le client de ne pas reconduire son abonnement !”

Helpful Report

Posted 4 years ago

Bonjour Frédéric, Merci de nous avoir fait part de vos commentaires et nous sommes désolés d'apprendre que votre expérience n'a pas été de la qualité que vous attendiez. Nous serions ravis de vous aider et nous vous serions reconnaissants de bien vouloir nous en dire plus sur vos préoccupations. Attendez-vous à un e-mail de notre équipe afin que nous puissions mieux vous aider avec votre préoccupation. Veuillez nous contacter via le chat en direct afin que nous puissions répondre immédiatement à vos préoccupations. Chat: https://tinyurl.com/y7udnog2 Merci pour votre patience dans cette affaire. Téléphone: 1-408-877-0051 (US) Courriel: support@reimageplus.com Merci pour votre patience dans cette affaire.

Posted 4 years ago

“Nicht zu Empfehlen. Kostenloseses Programm funktioniert nicht. Es kommt immer die Seit für zu zahlen. Fühlt sich an wie Betrug. Ein enttäuschter User aus Köln”

Helpful Report

Posted 4 years ago

Hallo Herbert, vielen Dank, dass Sie uns auf diese Angelegenheit aufmerksam gemacht haben. Es tut uns leid zu hören, dass Ihre Erfahrung nicht die Qualität war, die Sie erwartet hatten. Bitte beachten Sie, dass ein kostenloser Lizenzschlüssel nur zur einmaligen Verwendung gültig ist. Wir möchten mehr über Ihre Probleme erfahren. Wir senden Ihnen eine E-Mail, um die Dinge zu klären. Wir hoffen, von Ihnen zu hören und bedanken uns für Ihre Geduld. Bei Bedarf zögern Sie bitte nicht, uns jederzeit zu kontaktieren. E-Mail: support@restoro.com Chat: https://tinyurl.com/y7udnog2

Posted 4 years ago

“Habe versucht mit reimage mein Laptop zu Reparieren, habe den Lizensschlüssel eingegeben und 24,51 € bezahlt und dann versucht die Seite runterzuladen was nicht funktioniert. Hoffe das ich mein Geld schnell zurück bekomme.”

Helpful Report

Posted 4 years ago

Hallo Lenhart, Vielen Dank, dass Sie uns darauf aufmerksam gemacht haben. Wir entschuldigen uns, wenn Sie Probleme mit der Software haben und uns erreichen. Dies ist definitiv nicht der Eindruck, den wir von Ihnen erwarten. Wir schätzen unsere Kunden und möchten unser Bestes tun, um Ihre Bedenken auszuräumen und Sie zu einer möglichen Lösung für Ihr Problem zu führen. Wir haben auch Ihre Rückerstattungsanfrage bearbeitet und werden bereits von unserem Kundendienstteam bearbeitet. Sie erhalten innerhalb von 24 bis 48 Stunden eine E-Mail-Bestätigung, sobald die Rückerstattung von unserem Ende bearbeitet wurde. Wir entschuldigen uns für diese Erfahrung und bedanken uns für Ihre Geduld in dieser Angelegenheit. Bei unmittelbaren Bedenken können Sie uns über den Live-Chat oder einen der folgenden Kanäle kontaktieren: Chat: http://bit.ly/2kPZXew Telefon: 1-408-877-0051 E-Mail: support@reimageplus.com Wir wünschen Ihnen einen schönen Tag und bleiben Sie in Sicherheit!

Posted 4 years ago

“This is a scam company. Dont believe me? Well, search it up.”

Helpful Report

Posted 5 years ago

Hi, We are saddened that this is your impression with us. Definitely this is not the way we would want you to feel/ Can you please shed a light regarding to how you have come up with this review? We may be able to help you. You may contact us via Live Chat or any of our channels below. Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Please stay safe and enjoy your day ahead!

Posted 5 years ago

“i paid for this service on Jan. 20 2021 with paypal. have not received it. you asking for payment when i try to use it. just return my money and i'll go somewhere else”

Helpful Report

Posted 5 years ago

Hi, Thank you for letting us know about this and we would like to help. We have not seen any records of your account. Please provide us the email address that you have used in the transaction by contacting us anytime by call, email or you can give us a chat by going to https://www.reimageplus.com/ and click the "livehelp" and one of our chat representatives will assist you. Phone: 1-408-877-0051 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Please stay safe and enjoy your day ahead!

Posted 5 years ago

“They took the money out of my account for my second year and now they are asking for a code. This is not what I was expecting and so disappointed. Considering they have my email, software already being used, emailed receipt, experts in fixing your computer makes life difficult as a world leader of internet system repair solutions. I will use a local person I can see and trust.”

Helpful Report

Posted 5 years ago

Hi Robert, We are very sorry for the inconvenience that it may have caused you. You should have received the license key because it is automatically generated by the system after the transaction. We will check on it and get back to you. Meantime, we have sent you an email with the details of your order. Please check your spam or junk folder of your email as well. In case you still need us, please do not hesitate to contact us anytime. Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Please stay safe and enjoy your day ahead!

Posted 5 years ago

“says its free but then asks me to pay for it !”

Helpful Report

Posted 5 years ago

Hi Colin, Thank you for the feedback. We have sent you the steps via email on how to get and ran the Free manual repair which will perform the basic optimization. If you want to proceed with the Premium version then you may click "Fix All Items". Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Please stay safe and enjoy your day ahead!

Posted 5 years ago

“does not work terrible rip off so far. buy and buy and buy!”

Helpful Report

Posted 5 years ago

Hi Joe, Thank you for bringing this up to our attention. We apologize if you are having difficulties using the software. It seems that you are trying to run the manual repair using the free license key. To use the manual license key: > Once the scan is done, scroll down to the bottom of the results where you see the "I have a license key" box. Enter the license key including the dashes, then click OK. License key: > Click on the "Repair" button for each item found. Once all items are repaired, it will ask to restart the PC to apply the changes. Note: If you intend to use the free manual license key, do not click on "Fix All Items". Clicking on "Fix All Items" will route you to the pricing page as the automatic repair requires a paid license key. We hope this answers your concern for today. Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Please stay safe and enjoy your day ahead!

Posted 5 years ago

“I have put my key into the box, pressed repair and it keeps going to pricing. have paid for the key twice £25.50 and £25.50, once with PayPal and once with my bank account, Either it works or it doesn't either way I require at least one payment returned to me, or a complete REFUND”

Helpful Report

Posted 5 years ago

Hello David, Thank you for bringing this matter to our attention, and we're sorry to hear that your experience was not the quality you expected. We have checked your account and have confirmed a duplicate transaction. We already had our Customer Service Team process the refund on the 2nd transaction. For your security, we shall send you an email with the details of your subscription, license key information and how to activate the software properly. We appreciate your patience on this matter. For any immediate concerns, you may contact our Live Chat support. Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 Email: support@reimageplus.com Have a good day and stay safe!

Posted 5 years ago

“Ich befolge alle Anweisungen und lande immer wieder auf einer Seite, auf der ich eine Säuberung bestelllen kann und bezahlen muss. Eine Säuberung ist doch kostenlos!”

Helpful Report

Posted 5 years ago

Hallo Reinols, Vielen Dank, dass Sie uns auf diese Angelegenheit aufmerksam gemacht haben, und es tut uns leid zu hören, dass Ihre Erfahrung nicht die von Ihnen erwartete Qualität hatte. Wenn Sie die Software kostenlos nutzen möchten, können Sie unsere manuelle Reparatur verwenden. Melden Sie sich einfach unter www.reimageplus.com/pricing an und suchen Sie nach etwas mit der Aufschrift "Kostenlose manuelle Reparatur". Geben Sie die Details ein und wir senden Ihnen den kostenlosen Schlüssel per E-Mail. Registrieren Sie einfach die E-Mail, mit der Sie den Lizenzschlüssel erhalten möchten, und los geht's! Sollten Sie weitere Fragen haben, wenden Sie sich bitte über die folgenden Kanäle an uns: Chat: https://tinyurl.com/y7udnog2 E-Mail: support@reimageplus.com Ich wünsche Ihnen einen schönen Tag und bleiben Sie in Sicherheit!

Posted 5 years ago

“I paid for renewel and and I haven't been given credit for it. Every time I try to run the program, I am told to pay again and that I need a "key" to enter and unlock the program. HELP!!”

Helpful Report

Posted 5 years ago

Hi, We apologize for any inconvenience for running the repair after renewal. This is not the impression that we would like you to have. Upon checking on your account, you were provided with a new license key after renewal. The new license key should have been sent to your email. It may have been routed to your email's Junk/Spam folders. Let me also send you a separate email with your new license key. Please be sure to check your Junk/Spam folders. We hope this resolves your concern for today. For an immediate support, you may contact our Live Chat Support at https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Thanks a lot and stay safe!

Posted 5 years ago

“I bought reimage #UQHXG3FQ cannot get installed after attempts with your support team no help. Susan Bertrram”

Helpful Report

Posted 5 years ago

Hi Susan, Thank you for letting us know about this and we are very sorry to hear that. We'd like to investigate your feedback further and correct the necessary especially on installing and activating Reimage. Please expect a call or email from our technical support department to assist you with your concern. We appreciate your patience. Chat: https://tinyurl.com/y7udnog2 Phone: 1-888-857-0967 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!

Posted 5 years ago

“escrw«evio código que me deram e nãp me fazem o reparo.claro que não deixaram de cobrar o valor pago quando chegar a hora.”

Helpful Report

Posted 5 years ago

Oi carlos, Obrigado por nos informar sobre isso e lamentamos muito por isso. Gostaríamos de investigar mais a fundo seu feedback e corrigir o necessário. Aguarde um e-mail de nossa equipe técnica para que possam atendê-lo melhor. Nós apreciamos sua paciência. Bate-papo: https://tinyurl.com/y7udnog2 Telefone: 1-888-579-8964 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Tenha um bom dia!

Posted 5 years ago

“still no reply from the service team. sent two emails and rang the help line, just get "number not in use". They sent an automated email saying I'm not a customer! I've paid my money but still not received a key number! is this a scam?”

Helpful Report

Posted 5 years ago

Hi Gail, Thank you for bringing this up to our attention. Upon checking on the account, you may have entered a different email address upon purchase wherein the confirmation email with the license key was sent. We have sent an email to your correct email address with your license key. Also, please be reminded that you may contact 0800-107-1976 (UK) for the technical support. We apologize for any delay in response. Please let us know if you need anything. Chat: http://bit.ly/2kPZXew Phone: 1-408-877-0051 (US) Email: support@reimageplus.com Have a wonderful day ahead and stay safe!

Posted 5 years ago

“Tried calling the number but was told it didn't exist and all the other numbers listed here. Key code never came through by email but money taken from account! unable to contact anyone.”

Helpful Report

Posted 5 years ago

Hi, Thank you for bringing up this matter to our attention. We are sorry to hear that your experience was not of the quality that you expected. We would like to assist you with your concern. However, the platform won't allow us to view your contact details. Could you please send us an email at support@reimageplus.com or call us at 1-4088770051 so we can work with you and resolve the issue as quickly as possible. We appreciate your patience and we hope to hear from you. Thank you.

Posted 5 years ago

“Trouble getting the License key to work and trouble getting any help. Pity.”

Helpful Report

Posted 5 years ago

Hello, We highly appreciate that you brought this to our attention. We want to apologize for any inconveniences or problems that these issues caused you. We highly appreciate your feedback and we would like to investigate this further. For the meantime, we have endorsed your concern to our technical support team. Please expect an email to further assist you with your concern. We highly appreciate your patience on this matter. For any urgent concerns, you may reach us at: Chat: http://bit.ly/2kPZXew Phone: 1-408-877-0051 Email: support@reimageplus.com Have a wonderful day ahead and stay safe!

Posted 5 years ago

Restoro Limited is rated 4.7 based on 10,559 reviews