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Restoro Limited Reviews

4.7 Rating 10,553 Reviews
95 %
of reviewers recommend Restoro Limited
4.7
Based on 10,553 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Restoro Limited Reviews
Visit Website

Phone:

1-408-877-0051

Email:

support@reimageplus.com

Location:

Restoro,
41 Them. Dervis Str, Hawaii Nicosia Tower, Office 807,
Nicosia, 1066, Cyprus
Nicosia District (Lefko?a)
1066

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Anonymous
Anonymous  // 01/01/2019
very happy the agent Mark had a lot of patience
Helpful Report
Posted 3 years ago
Hi! Thank you for this wonderful feedback. We will continue providing you with quality service. Please do not hesitate to contact us anytime. Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 Email: support@reimageplus.com Please stay safe and enjoy your day ahead!
Posted 3 years ago
excellent service for us to understand
Helpful Report
Posted 3 years ago
Hello Gonzales! We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as a top priority. Our staff is going to be pleased to hear your praises. Should the need arise please do not hesitate to contact us anytime. Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 E-Mail: support@reimageplus.com / forwardtosupport@reimageplus.com
Posted 3 years ago
Joel S. Just pulled a whole family of rabbits from his has hat. I could not have asked for a better (and very nice) tech. Thanks Joel S.
Helpful Report
Posted 3 years ago
Hi Laura! Thank you for this wonderful feedback and for expressing your satisfaction and trust in Reimage. We are very glad that your computer is now back in great shape. Please let us know if you need us, we are available 24/7. Chat: http://bit.ly/2kPZXew Phone: 1-408-877-0051 Email: support@reimageplus.com Have a good day and stay safe!
Posted 3 years ago
Heb voor 1 jaar gekozen ,maar kreeg de eerste en moest 26,56 euro betalen ,maar dat ging even goed ,nu heb ik weer alle fouten terug die Jullie hadden gerepareerd,de sleutel kan ik niet meer gebruiken omdat Jullie de eerste namen terwijl ik toch voor de middelste wou gaan ,dan zou ik voor een heel jaar beschermt zijn dacht ik nu is alles voor niks gebeurd omdat Jullie niks meer gedaan hebben maar ik wel 26,56 voor niks heb betaald wat is er fout gegaan ???
Helpful Report
Posted 3 years ago
Hallo Leeuw, Bedankt voor het doorgeven van uw feedback en het spijt ons te horen dat uw ervaring niet de kwaliteit was die u had verwacht. We willen je feedback graag verder onderzoeken en het nodige corrigeren. U kunt een e-mail van ons team verwachten om u beter te kunnen helpen met uw probleem. We stellen uw geduld op prijs en hopen snel van u te horen. Chatten: https://tinyurl.com/y7udnog2 E-mail: support@reimageplus.com / forwardtosupport@reimageplus.com Dank u.
Posted 3 years ago
I found the assistance was wonderful and helpful
Helpful Report
Posted 3 years ago
Hello Susan! It is our utmost pleasure to be of service. We put customer experience and satisfaction as our priority. Your review reaffirms the hard work we put in every day. Should the need arise please do not hesitate to contact us anytime. Chat: http://bit.ly/2kPZXew Phone: 1-408-877-0051 Email: support@reimageplus.com Have a good day and stay safe!
Posted 3 years ago
Work did what was promised.
Helpful Report
Posted 3 years ago
Hello Loree! We are grateful to hear your wonderful review of our service. It is of our utmost pleasure to have served you. Should the need arise please do not hesitate to contact us anytime. Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 Email: support@reimageplus.com
Posted 3 years ago
Great app - after running the program and updating as necessary, my pc performance is now back to original speed , like a new pc.
Helpful Report
Posted 3 years ago
Hi! Thank you for this wonderful feedback. We will continue providing you with quality service. Please do not hesitate to contact us anytime. Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 Email: support@reimageplus.com Please stay safe and enjoy your day ahead!
Posted 3 years ago
34 AUD for a one time repair? Yeah no thanks man. I'd rather live with a broken computer.
Helpful Report
Posted 3 years ago
Hi, Thank you for bringing this matter to our attention. Definitely this is not the impression that we want to make. We'd like to help you sort this out but the platform won't allow us to view your account details. Could you please contact us directly on our support channels below and let's work together and resolve the issue as quickly as possible? Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 Email: support@reimageplus.com / forwardtosupport@reimageplus.com We hope to hear from you and we appreciate your patience. Thank you
Posted 3 years ago
impossible de rentrer le code apres paiement
Helpful Report
Posted 3 years ago
Bonjour Michèle, Nous vous remercions d'avoir attiré l'attention sur cette question. Ce n'est certainement pas l'impression que nous voulons donner. Nous aimerions vous aider à résoudre ce problème, attendez-vous à un e-mail de notre équipe pour mieux vous aider avec votre problème. Chat : https://tinyurl.com/y7udnog2 Courriel : support@reimageplus.com / forwardtosupport@reimageplus.com Nous espérons avoir de vos nouvelles et nous apprécions votre patience. Merci
Posted 3 years ago
I only downloaded Reimage as my computer was slow and it was recommended. I’m not an expert on the computer, it’s about 5 years old so I’ve cleaned the files off and made a few changes. I tried to call the toll free number to register product no response on hold for a long time so ended the call. Is this product safe on my computer? Is it a scam I have read some not so good reviews. I spent £30 on this, is it actually doing anything.
Helpful Report
Posted 3 years ago
Hello Mike, Thank you for bringing this matter to our attention. We at Reimage seeks only to provide nothing but utmost service and guaranteed customer satisfaction. It is saddening that we failed to deliver both, we sincerely apologize. We will definitely look into this concern to improve and better assist our customers in the future. We truly appreciate your patience on this matter. Please expect an email from our team to better assist you with your concern. Should you have further queries, please reach us out through the below channels: Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!
Posted 3 years ago
Very professional and did a great job.
Helpful Report
Posted 3 years ago
Hello Joe! We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as a top priority. Should the need arise please do not hesitate to contact us anytime. Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 E-Mail: support@reimageplus.com / forwardtosupport@reimageplus.com
Posted 3 years ago
Very good dervice from reimage throughout
Helpful Report
Posted 3 years ago
Hello! We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as a top priority. Should the need arise please do not hesitate to contact us anytime. Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 E-Mail: support@reimageplus.com / forwardtosupport@reimageplus.com
Posted 3 years ago
not now , later
Helpful Report
Posted 3 years ago
Hello David, Thank you for the 4-star review. We want you to feel comfortable sharing good or bad news with us. Should the need arise please do not hesitate to contact us anytime. Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 Email: support@reimageplus.com / forwardtosupport@reimageplus.com
Posted 3 years ago
Type here: Rep was extremely knowledgeable and did an outstanding repair job to my Great Satisfaction!!
Helpful Report
Posted 3 years ago
Hi Robert! Thank you for this wonderful feedback and for expressing your satisfaction with Reimage. We are very glad that your computer is now back in great shape. Please let us know if you need us, we are available 24/7. Chat: http://bit.ly/2kPZXew Phone: 1-408-877-0051 Email: support@reimageplus.com Have a good day and stay safe!
Posted 3 years ago
Mouse cursor problems were solved were solved by JAY quickly and satisfactory. Thank you REIMAGE!!! Need to improve response time when Emails and phone calls are left. Once contact is made good job always.
Helpful Report
Posted 3 years ago
Hi Joe! We’re pleased that our team was able to provide you with exceptional service. Your review means a lot to us and lets us know we’re on the right track! Should the need arise please do not hesitate to contact us anytime. Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 E-Mail: support@reimageplus.com / forwardtosupport@reimageplus.com
Posted 3 years ago
I lost the WiFi connection to my laptop and I was unable to restore the connection I called Reimage Tech Support for assistance. The answered my call and had me connect a cable to the WiFi router to enable them to connect with my computer. After checking my WiFi connection information and correcting what had changed, the WiFi was restored. I was very pleased with the fast response and knowledgeable and helpful assistance that I received. I have recommended Reimage to friends for their computers.
Helpful Report
Posted 3 years ago
Hello David! We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as a top priority. Our staff is going to be pleased to hear your praises. Should the need arise please do not hesitate to contact us anytime. Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 E-Mail: support@reimageplus.com / forwardtosupport@reimageplus.com
Posted 3 years ago
This product is a ripoff. The "Help Desk" loaded my new subscription when my old reg key wouldn't work although I have months until its renewal. I downloaded the new program because I had an error message saying several (.dll) files were corrupt. Then they ran a "special" program and (amazingly!) found several threats. They then offered to resolve them but it would cost $300, $400 or $500 depending which plan I chose. I asked if this was optional and was told 'no if I didn't choose one of the programs they couldn't help at all'; I chose the least expensive. Six hours and two technicians later they still hadn't solved my problem although I kept telling them they'd downloaded the wrong drivers. Finally, I downloaded the correct drivers and, guess what? My problem was solved. They then asked if there was anything they could help with. Give me a break! They apparently use a third party (Restoro) to handle problems but they appear a bit unsure of what they're doing. They have lost a loyal customer for the sake of $300.00. Jack Sullivan
Helpful Report
Posted 3 years ago
Hello Jack, Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your experience with us fell short of expectations. Restoro is a program that specializes in Windows repairs. The additional service was indeed optional for issues that are 3rd party program related. With this subscription, you have a year of support from us that would include issues outside of the Windows Operating system. Please feel free to reach out to our support channels below with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
Posted 3 years ago
Whenever I have had a technical problem, Reimage has always been able to solve it for me. Things happen, and I can't remember what half the problems were, but I signed up for Technical Help, in preference to the computer fixer man down the road who helped me set up in the beginning, because he is always busy and I have to leave machine with him, and Reimage is able to help immediately. Also Reimage does a check up if I want. By going on to the 123 site I have absolute trust in Reimage having access to my computer. I strongly reccomend them.
Helpful Report
Posted 3 years ago
Hi Robert! Thank you for this wonderful feedback and for expressing your satisfaction and trust with Reimage. We are very glad that your computer is now back in great shape. Please let us know if you need us, we are available 24/7. Chat: http://bit.ly/2kPZXew Phone: 1-408-877-0051 Email: support@reimageplus.com Have a good day and stay safe!
Posted 3 years ago
QUICK AND WILL DONE
Helpful Report
Posted 3 years ago
Hi, Thank you for this wonderful feedback. We will continue providing you quality service. Please do not hesitate to contact us anytime. Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 Email: support@reimageplus.com Please stay safe and enjoy your day ahead!
Posted 3 years ago
being computer challenged, it was wonderful to have people explain clearly to me what the objectives are and what was needed to rectify any situations. i am sure I will be a loyal customer if, after the first checkup, things are going well! seeing no problems, however. to new customers, this is a step in the right direction for your problems.
Helpful Report
Posted 3 years ago
Hi! We’re pleased that our team was able to provide you with exceptional service. Your review means a lot to us and lets us know we’re on the right track! Let us know if you still have other concerns. Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Enjoy your day ahead and stay safe!
Posted 3 years ago
Restoro Limited is rated 4.7 based on 10,553 reviews