Restoro Limited Reviews

Name: Restoro Limited
Address: Restoro, 41 Them. Dervis Str, Hawaii Nicosia Tower, Office 807,, Nicosia, 1066, Cyprus, Nicosia District (Lefko?a)
Rating: 4.61

4.6 Rating 10,168 Reviews

91 %

of reviewers recommend Restoro Limited

Company Reviews

Metrics

Info

4.6

Based on 10,168 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

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Restoro Limited 5 star review on 10th June 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I tried to run it but it didn't respond.”

Helpful Report

Hello Charles, Thank you for posting a review. Your feedback helps us discover new opportunities to improve our product and services and make sure that you have the best possible experience. Please be informed that Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System, but also reverses the damage already done with a full database of replacement files. We'd like to investigate further the issue you encountered using the software, however, the platform won't allow us to view your account details. Could you please contact us directly on our support channels below? Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat We hope to hear from you and we appreciate your patience.

“I have paid took money twice from my account,still want me to pay ,still not fixed. come on .”

Helpful Report

Hello, Thank you for bringing up your concern to our attention. We understand how you feel towards this kind of notification. We'd like to help you sort this out but the platform won't allow us to view your account details, could you please contact us directly on our support channels below and let's work together and resolve the issue as quickly as possible? Should you have further queries, please reach us out through the below channels: Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“I would like to give a 5 star, but not being the first time when a tool it is claiming that it can fix win10 issues, I was expecting not to be entirely true. This is why I preferred to test first the free version (manual fix) and to check. So, I am sorry to give you this not positive feedback but, after a long manual fix, for 3 times now, using your tool, the issues are the same: - Crashed programs: Dbxsvc - listed as fixed but not. The issue persist from a Restoro run to another. - Brocken Registry: Startup (1 issue), MissingValues (147 issues) and TypeLib (1 issue), are all persistent too. - Privacy Traces: Chrome (14 issues) and Microsoft Internet Explorer (231 issues) are persistent too. Junk Files: 316.7MB that are still there, whatever I try to clean with restoro. So, with all these, should I congratulate myself for not spending money or to believe than a payed version will simply work much better?”

Helpful Report

Hello Gabriel, Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. Restoro is a unique tool that allows us to repair computer OS problems with a few clicks by replacing defective OS files with fresh ones from our vast repository system. Unfortunately, the software could not cover all third-party applications, as such, we offer an optional service add-on to the license that you purchased. We'd like to help you sort this out. Please expect an email from our team to better assist you. Thank you for your patience in this matter. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat We wish you a nice day and stay safe!

“temp programs needed to run simulator, was removed,, bad reinstalled prog. and it removed them again.”

Helpful Report

Hello Richard, Thank you for bringing up your concern to our attention. We understand how you feel about this kind of notification. Please be informed that Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System but also reverses the damage already done with a full database of replacement files. We'd like to help you sort this out but the platform won't allow us to view your account details, could you please contact us directly on our support channels below and let's work together and resolve the issue as quickly as possible? Should you have further queries, please reach us out through the below channels: Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“I still have issues after 3 plus hours of waiting. I will be calling back tomorrow to try to resolve the issues. I sure hope they can be resolved.”

Helpful Report

Hi Lawrence Thank you for taking the time to write us a review. We want you to feel comfortable sharing good or bad news with us. We are so sorry that your experience with us fell short of expectations. We also want to thank you for giving us a chance to make things right. Let us know if you still have other concerns. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“I came across this Restoro repair web site, when looking for assistance to get my computer working properly. The customer service representative charged me $369.25, after I paid, $61.00 they had requested before I talked to that representative. I was livid! I really needed help removing the viruses from my hard drive. So I watched Travis, the technician, work on my computer. he would come and go on my PC when working on it. then went into the section were you turn programs etc. off and on. He disabled several of them. I was not happy. Whan=en all done; I still couldn't install any new program. I lost Print Master, and needed it back. 3 calls, after the fist call; I got 3 refunds amounting to 371.25 with $56.00 paid to them, and they turned off my services/subscription. On the 3rd call, the representative activated one single PC with Restoro. So After all of that, I got what I paid for. I'm exhausted, and still can't install any programs.”

Helpful Report

Hi Barbara, Thank you for bringing this matter to our attention. We are very sad to learn that we failed to meet your expectations in this instance. Please expect an email from us so we can sort this out. We appreciate your patience. Let us know if you still have other concerns. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“Downloaded and ran Found no Difference...”

Helpful Report

Hello Steven, Thank you for bringing this matter to our attention. We're sorry to hear that your experience was not the quality you expected. We'd like to help you sort this out but the platform won't allow us to view your account details. Kindly connect with us via Live Chat or phone for additional troubleshooting? Chat: https://tinyurl.com/RestoroLiveChat Phone: 1-888-575-7583 Email: support@restoro.com We hope to hear from you and we appreciate your patience.

“es hat mir fast geholfen. Leider kam es nicht mehr zum Ende, da das Program vorher abgebrochen hat.”

Helpful Report

Hallo Gustav Vielen Dank, dass Sie uns auf diese Angelegenheit aufmerksam gemacht haben. Wir möchten, dass Sie sich wohl fühlen, wenn Sie gute oder schlechte Nachrichten mit uns teilen. Welche Probleme versuchen Sie mit der Software zu lösen? Bitte beachten Sie, dass das Restoro-Programm auf die Reparatur von Windows spezialisiert ist. Es scannt und diagnostiziert und repariert dann Ihren beschädigten PC mit einer Technologie, die nicht nur Ihr Windows-Betriebssystem repariert, sondern auch den bereits entstandenen Schaden mit einer vollständigen Datenbank von Ersatzdateien rückgängig macht. Der Kauf eines Lizenzschlüssels ist optional, da wir auch einen kostenlosen Testlizenzschlüssel anbieten, um eine manuelle Reparatur durchzuführen. Melden Sie sich einfach auf www.restoro.com/pricing an und suchen Sie nach etwas, auf dem „kostenlose manuelle Reparatur“ steht. Geben Sie die Details ein und wir senden Ihnen Ihren kostenlosen Schlüssel per E-Mail. Wenn Sie den kostenlosen manuellen Lizenzschlüssel verwenden möchten, klicken Sie nicht auf „Alle Elemente reparieren“. Wenn Sie auf „Alle Elemente reparieren“ klicken, werden Sie zur Preisseite weitergeleitet, da für die automatische Reparatur ein kostenpflichtiger Lizenzschlüssel erforderlich ist. Lassen Sie uns wissen, wenn Sie noch andere Bedenken haben. E-Mail: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“THE GUYS DID A EXTRA SPECIAL GOOD JOB”

Helpful Report

Hi Martin! We work hard to make sure every customer receives personal attention, quick responses, and, of course only the utmost convenience. Rest assured that you will experience the same level of excellence the next time you need our help. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“The free trial of the software that is specifically designed to remove things from your computer....does not remove anything from your computer? All it does is scan your computer, then scare you with found issues, and then tell you the only way you can fix it is by spending a minimum of $30. By that point, explain to me how this isn't just ransomware lite? Why would anyone have downloaded the trial if not to use it? At the very least the free trial should be a trial of the FUNCTIONALITY OF THE SOFTWARE. Even a little as only removing certain "main risks" but having to purchase the full version for a "deep clean". Giving me absolutely nothing does not make me want to buy your product, it makes me want to call it a scam. It's sort of like telling me to see if a pair of shoes fit by sitting it on top of my foot.”

Helpful Report

Hello, We appreciate your interest in trying out Restoro. If you intend to use the free manual license key, do not click on "Fix All Items". Click on 'Repair' on each issue found. Clicking on "Fix All Items", will ask route you to the pricing page as the automatic repair requires a paid license key. Should the need arise please do not hesitate to contact us anytime. Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat Have a good day!

“The support chat had difficulty understanding the problem. They also wouldn't read the notes from my previous communication, so every time I had to start over and talk through what I'd already done. Some of their instructions were not clear and when I asked to clarify, they still were not clear. I gave up and will find support elsewhere.”

Helpful Report

Hello, Thank you for bringing this matter to our attention. We're sorry to hear that your experience was not the quality you expected. We shall review your recent contacts with us. In the meantime, please expect an email from our team to better assist you with your concern. We would love to make things right if you give us another chance. Thank you for your patience in this matter. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“Used the basic program for a one time cleaning. Did not get license key so would not work and no response from customer service. Finally used the free option to clean system group by group. Still would not fix broken registry and privacy traces. Terrible experience! Terrible service! Terrible results!!”

Helpful Report

Hello Wilbur, We appreciate you letting us know of the situation. We respect your opinion on this matter. We are very sad to learn that in this case, we did not meet your expectations. The license key is usually displayed on the payment confirmation page and on the email confirmation sent. We'd like to help you sort this out. Please expect an email from our team to better assist you with your concern. Thank you for your patience in this matter. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“The people are nice on the phone .. but I had issue with my computer they said first it was Trojan.. so I need them to removed it coast 300.00 with the company.. they turned around 6 hours later and set up an appointment to talk to me. Then they called me they told me it was my harddrive that was going bad. After I get one they can help me get my computer going again. Once harddrive came I called to have them help get met my computer up and running. They could not.. it wasn't from lack of trying.. they could do anything.. They thought my new harddrive was bad. I took my computer to a friend who has a repair shop. Asked him to test the the new harddrive and let know if it is bad.. it wasn't. I then had him go though my computer and find out what the issue was.. he called me back the next day.. Told it was the last update the Microsoft did. There was glitches in the update.. He took my Microsoft of my computer and installed Microsoft.. Computer fixed... as for the harddrive he put it in a case and made me an external harddrive.. The thing is the 300.00 I payed the company was a waste of money I didn't have to waste.. I would rather get the money back because ya didn't find the real problem nor fix my computer.”

Helpful Report

Hello Jeanette, Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your experience with us fell short of expectations. We'd like to help you sort this out but the platform won't allow us to view your account details. Kindly connect with us via Live Chat to be assisted by one of our Technical Supports. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“I was told I had to wait Two billing cycles to receive my refund & I think that is ridiculous !”

Helpful Report

Hi David, We understand how you feel about the wait of your refund. The 2 billing cycles is the maximum recommended wait time for your refund to reflect back into your account. It could appear earlier than that depending on your bank. You may also contact your bank for more information and update on this refund. We appreciate your patience in this matter. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat Have a nice day ahead and stay safe!

“Actually, I got this software because I wanted to completed empty my dive D so that I can format it. I was so sure your software would be good after reading the description but I felt disappointed some how because it did not fix that.”

Helpful Report

Hello Peter, We appreciate you letting us know of the situation. We truly appreciate your patience and we apologize for the delay in response. We have forwarded this to our support team. Please expect an email/contact from our team to better assist you with your concern. Thank you for your patience in this matter. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“It is an excellent program; BUT I could not get help with re-installation after my computers crashed. Neither I could receive a reply to my email sent to dpo, nor could I receive any help from the other channels on the internet after I pleaded for help. A few minutes ago, I tried to use the program again. Somewhere, somehow I saw a link, 'already have license'. I closed Restoro, and I proceeded to copy my license. When I went back to run Restoro again, I could no longer find the location where to click to paste my license. I am so sorry for the negative experience, because I highly value the features.”

Helpful Report

Hello William, Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your experience with us fell short of expectations. We'd like to help you sort this out but the platform won't allow us to view your account details. Kindly connect with us via Live Chat to be assisted by one of our Technical Supports. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“Your program has lots of spinning lights and slick graphics, but it did not resolve my error code OX 800703EE. I am not sure if did any good to my computer at all.”

Helpful Report

Hello John, We appreciate you letting us know of the situation. We are very sad to learn that in this case, we did not meet your expectations. Restoro is a unique tool that allows us to repair computer OS problems with a few clicks by replacing defective OS files with fresh ones from our vast repository system. We'd like to help you sort this out, please expect an email or call from our team to better assist you with your concern. Thank you for your patience in this matter. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“I can't copy and paste the key. If I try to pay for the Premium edition which quotes AUD$54.95 it is charging AUD$60.45. How can I trust you?”

Helpful Report

Hello, Thank you for bringing up your concern to our attention. We understand how you feel about this kind of notification. Please be informed that Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System but also reverses the damage already done with a full database of replacement files. Please note that our product is unique and passed multiple certifications and is recommended by different organizations within the same field. We, as a business, will not disgrace the good reputation we've built all these years by putting false repairs on our product. We'd like to help you sort this out but the platform won't allow us to view your account details, could you please contact us directly on our support channels below and let's work together and resolve the issue as quickly as possible? Should you have further queries, please reach us out through the below channels: Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“From what I observed, the virus scans I ran with Panda, and the system scan I ran with Advanced System Care, resolved the issues.”

Helpful Report

Hello Thomas, Thank you for bringing this matter to our attention, and we're sorry to hear that your experience was not the quality you expected. We'd like to help you sort this out, please expect an email or a call from our team to better assist you with your concern. Thank you for your patience in this matter. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“avevo capito che la prima volta era gratis?”

Helpful Report

Ciao, Grazie per l'interesse dimostrato nel provare il software Restoro. L'acquisto del software è facoltativo in quanto è disponibile anche una riparazione manuale gratuita. Accedi semplicemente a www.restoro.com/pricing e cerca qualcosa che dice "riparazione manuale gratuita" compila i dettagli e ti invieremo una chiave gratuita via e-mail. Registra semplicemente l'e-mail con cui desideri ricevere la chiave di licenza e sei a posto! Se intendi utilizzare la chiave di licenza manuale gratuita, non fare clic su "Correggi tutti gli elementi". Facendo clic su "Correggi tutti gli articoli", ti verrà chiesto di indirizzarti alla pagina dei prezzi poiché la riparazione automatica richiede una chiave di licenza a pagamento. In caso di necessità non esitate a contattarci in qualsiasi momento. E-mail: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat Buona giornata!

Restoro Limited is rated 4.6 based on 10,168 reviews