Restoro Limited Reviews

4.6 Rating 10,168 Reviews
91 %
of reviewers recommend Restoro Limited
4.6
Based on 10,168 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult

Write Your review

Tell us how Restoro Limited made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Anonymous
Anonymous  // 01/01/2019
Unable to give star review until using PC and laptop. Customer service too lengthy. We are both retired and charged $199.99 for 1 yr 24/7 support. In 1 yr we hope to place 5 stars on your review page.
Helpful Report
Hello Jerry We love hearing from our customers and we’re always looking for ways to improve our service. Thank you for choosing Restoro. We look forward to working with you again. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
All in all, it took about 16 hours to get repaired, but it was completed to my satisfaction.
Helpful Report
Hello! Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your experience with us fell short of expectations. Please feel free to reach out to our support channels below with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
i am partly happy
Helpful Report
Hello Raymond! Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your experience with us fell short of expectations. Please feel free to reach out to our support channels below with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
The problem I had remains, The crew at Restoro tried hard and spent hours on the trying to get the problem resolved. And for this I'm thankful
Helpful Report
Hi Richard, Thank you for bringing this matter to our attention and we’re sorry to hear that your experience was not of the quality you expected. We'd like to investigate your feedback further, however, the platform won't allow us to view your account information. Could you please contact us directly on our support channels below? Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat We hope to hear from you and we appreciate your patience.
i dont like you have to pay for it and il update my review when i finish
Helpful Report
Hello! Thanks for taking the time to post a review. Your feedback helps us discover new opportunities to improve our product and services and make sure that you have the best possible experience. Purchasing a license key is optional, as we also offer a free trial license key to perform a manual repair. Simply log on to www.restoro.com/pricing and look for something that says "free manual repair" fill in the details and we'll send you your free key via email. If you intend to use the free manual license key, do not click on "Fix All Items". Clicking on "Fix All Items", will ask route you to the pricing page as the automatic repair requires a paid license key. Let us know if you still have other concerns. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
It has taken me nearly 3 weeks to receive a reasonable reply to my questions regarding protecting more computers. I gave up waiting and decided to purchase McAfee instead, more expensive but fantastic cover and responses to my questions was immediate.
Helpful Report
Hello Colin! Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your experience with us fell short of expectations. Please feel free to reach out to our support channels below with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
software sometimes works sometimes not. on requesting to confirm cancellation did not receive email or ticket confirming cancel. Can work well when it does work
Helpful Report
Hi, Thank you for bringing this up to our attention. We apologize if you are having difficulties reaching us. This is not the impression that we would like you to have. Restoro is a program that specializes in Windows repairs. It will scan and diagnose and then repair your damaged PC using technology that not only repairs your Windows operating system but also reverses the damage already done with a full database of replacement files. We have a money-back guarantee within 60 days from purchase. We should have been able to receive your query, though unsure what has happened on why we haven't responded to them yet. We truly apologize. Unfortunately, the platform cannot display any of your information. If you could kindly try to contact us again for us to assist you with your concerns? We truly appreciate your patience. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
Hy,Assalamu alikum, My Name is Md Shakhawat Hossain (Uzzal) other name just polici. i live in Bangladesh. Thanks all
Helpful Report
Hi Shakhawat Thanks for posting a review. We want you to feel comfortable sharing good or bad news with us. Please feel free to reach out to our support channels below with any further comments, concerns, or suggestions you wish to share. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
At first I felt very uneasy, as though i was being scammed. So far My Machine is working better and faster (which I did not consider a problem) But restoro to have solved my problem as of this time, but I really need more time to be sure. But things are much better than they were, without a doubt.
Helpful Report
Hello David Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. Your feedback helps us discover new opportunities to improve our product and services and make sure that you have the best possible experience. Let us know if you still have other concerns. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
I think I have made a costly mistake . When I bought into Restoro it wasn't clear what I was getting. It looked like it was part of McAfee but it is a similar product and i cannot see how to cancel the purchase. I am taking this problem to my consumer review service for advice.
Helpful Report
Hi Evan, Thank you for bringing this up to our attention. We apologize if you are having difficulties reaching us. This is not the impression that we would like you to have. Restoro is a program that specializes in Windows repairs. It will scan and diagnose and then repair your damaged PC using technology that not only repairs your Windows operating system but also reverses the damage already done with a full database of replacement files. We'd like to assist you with your concern. Please expect a call or an email from our team to better assist you. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
You got the browser working again,but have told me not to use restoro until your investigation is complete?
Helpful Report
Hello. Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. We are so sorry that your expectation with us fell short of expectations. Your feedback helps us discover new opportunities to improve our product and services and make sure that you have the best possible experience. Let us know if you still have other concerns. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
Although product has a bug causing reboot issues it remains available for download on their website. Customer service was very responsive and assisted with correcting the problem.
Helpful Report
Hello Judy Thank you for sharing your experience with us. Your feedback helps us discover new opportunities to improve our product and services and make sure that you have the best possible experience. Let us know if you still have other concerns. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
It was difficult to communicate with the person who did the first part of the repair. She was frustrated with the questions I asked. She also wasn't all that good at listening. The Service Engineer did an acceptable job. The computer speed was somewhat faster, but not a lot. That could be because the laptop is 9.5 years old. All in all, I don't know if I will use this company in the future.
Helpful Report
Hello, Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. Your feedback helps us discover new opportunities to improve our product and services and make sure that you have the best possible experience. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
excellent help, helped us out quickly somewhat better performance but when i turn computer on getting to opers, or microsoft is slow moving not good, representative was good but towards end of conversation pushed us along trying to hang up quickly, rather rude, dont know amt i spent 199. plus tax was worth it, think not
Helpful Report
Hi Eugene, Thank you for writing a review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Let us know if you still have other concerns. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
did help some with speed of computer, but created new problem where i have to manually turn computer off and back on to acess it. have reported numerous times and had numerous techs work on problem. all try to be very helpful. some of them are difficult for me to understand because of their accents but didn't seem to mind repeating until i understood. think it is best to cancel your service and have you remove it from my computer. have put in a request for this and a refund of the $500.00 and the $30.19 subscription fee twice. have yet to hear from you.
Helpful Report
Hi Susan, Thank you for bringing this up to our attention. We apologize if you are having difficulties reaching us. This is not the impression that we would like you to have. Restoro is a program that specializes in Windows repairs. It will scan and diagnose and then repair your damaged PC using technology that not only repairs your Windows operating system but also reverses the damage already done with a full database of replacement files. We have a money-back guarantee within 60 days from purchase. We should have been able to receive your query, though unsure what has happened on why we haven't responded to them yet. We truly apologize. Please expect an email from our team to better assist you with your concern. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
Fixed my system crashing problem with zoom along with trojan and many other issues. No points given what i negotiated... 1 yr support with McAfee included did happen. Better receive my Paypal refund of $40. This negotiated price was a rip without the promised items that DID NOT happen.
Helpful Report
Hello Thomas! Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your experience with us fell short of expectations. Please feel free to reach out to our support channels below with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
This is a recurring problem. Within a week I will be calling to resolve screen freezing again again
Helpful Report
Hello, Thank you for bringing this matter to our attention. We're sorry to hear that your experience was not the quality you expected. We'd like to help you sort this out. Please expect a call from our team to offer you options to monitor the issue and confirm that it has been resolved. Thank you for your patience in this matter. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
Bad phone connection but we got there in the end.
Helpful Report
Hello! Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your experience with us fell short of expectations. Please feel free to reach out to our support channels below with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
Need help as I am not sure the program is fixing any problems.
Helpful Report
Hi Burt, We appreciate that you have chosen Restoro to fix and clean your computer. Restoro is a unique tool that allow us to repair computer OS problems with a few clicks by replacing defective OS files with fresh ones from our vast repository system. Unfortunately the software could not cover all third party applications, as such, we offer an optional service add on to the license that you purchased. Should you have further queries, please reach us out through the below channels: Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat Have a good day!
The first two attempts did not correct my issues. Then Reden was able to correct all issues and restore the computer.
Helpful Report
Hello! Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your experience with us fell short of expectations. We're glad that Reden was able to help you fix the issues on your computer. Please feel free to reach out to our support channels below with any further comments, concerns, or suggestions you wish to share. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
Restoro Limited is rated 4.6 based on 10,168 reviews