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Restoro Limited Reviews

4.6 Rating 10,168 Reviews

91 %

of reviewers recommend Restoro Limited

Company Reviews

4.6

Based on 10,168 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

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Restoro Limited 5 star review on 10th June 2022

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Restoro Limited 5 star review on 25th January 2021

Restoro Limited 5 star review on 24th January 2021

Restoro Limited 5 star review on 9th September 2020

5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The only reason that the review is not a five star is the way the service beyond the Restoro Application was not clearly introduces. Once we straightened that out, the service product was excellent.”

Hi William We’re always looking for ways to improve our service and/or product, but it’s great to know that we are on the right track. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“I'm satisfied with the service.”

Hi Thomas It is our utmost goal to leave a smile with our every customer interaction, learning that you are satisfied with our service tells us that we are doing our jobs well. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“I have been treated with pleasant people to look after the problems on my computor and i am happy to have the time and effort that the support team showed me”

Hello Shirley We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Let us know if you still have other concerns. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“It wasn't overly difficult to get a replacement licence key this time around as Kevin dealt with my question efficiently and didn't push me when I didn't want to give my phone number for a call back. The subtracted star is not about Kevin but about Restoro itself. I should not have had to contact technical support in the first place, it is incredibly annoying that the software licence gets invalidated each time a user has to reinstall Restoro for whatever reason. The kind of person who buys Restoro has a troubled PC! All my other software licences work fine, it's just Restoro. Last time it took them over a week to reactivate my licence. At list this time I was able to resolve things via the chat function with the helpful Kevin.”

Hi Karin Thank you for taking the time to share your experience with us. We want you to feel comfortable sharing good or bad news with us. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“Diane was vey patient with me and discovered my pictures, that would not open for me, are still in the same place - and not lost. Also, my Ad blockers had been taken off and Diane was able to put some of them back again. Unfortunately, the "tab for a cause" was taken off because it COULD be corrupted. I was earning money for an animal shelter, which is good cause. I do not know how to turn it back on.”

Hello Thank you for sharing your experience with us. We are happy to hear that Diane was able to help you. For the remaining issue, please send us a message on our live chat so we can assist you accordingly. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat We hope to hear from you and we appreciate your patience.

“Had a problem getting my license key email and finally got a support agent to send it to me.”

Hello! We’re always looking for ways to improve our service and/or product, but it’s great to know that we are on the right track. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“I finally finished getting the computer fixed. Paula C was very helpful, but I thought the process was very long. I believe it is because you have your technical folks helping a lot more customers than me at the same time. While I understand the business aspects of this, it should not take such a long time to scan and get this right. Thank you”

Hi Coleman Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. Your feedback helps us discover new opportunities to improve our product and services and make sure that you have the best possible experience. Let us know if you still have other concerns. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“She was very helpful but Google chrome still opens slowly”

Hi Reta We love hearing from our customers and we’re always looking for ways to improve our product and service. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“She was very helpful but Google chrome still opens slowly”

Hi Reta We love hearing from our customers and we’re always looking for ways to improve our product and service. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“a lot faster top marks”

Hi We’re always looking for ways to improve our service and/or product, but it’s great to know that we are on the right track. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“Shipping ... Licence key not sent as I forward from the email i use in public to my private gmail account. However, support responded, and after 24 hours was up and running - that's mid day saturday to mid day sunday. Two hours later it is 70% fixed - over 6,000 issues fixed out of over 8,500. Seems like it is a dream !”

Hi, Its customers like you that make our job wonderful. Thank you for taking the time to leave us such a beautiful review. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“It works well, just the email for my license key came a little late but other than that the customer service did an outstanding job helping!”

Hi Chasyn, We are pleased to hear that our team was able to resolve the issues promptly. We work hard to make sure every customer receives personal attention, quick responses, and, of course only the utmost convenience. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“They were able to fix my computer and made it work much faster.”

Hi Jim We’re always looking for ways to improve our service and/or product, but it’s great to know that we are on the right track. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“This is a long story, but it has ended well today. For a long time my headset would not work or mute speakers. The headset would only work if plugged in BEFORE switching on the laptop, but would stop working if disconnected and reconnected, then no sound from headset. Your techy today has identified that the Reimage app has caused this software failure, and is sending a report to your developers. To sum up, after many attempts by about 6 techys, the fault is probably found. Fingers crossed !!”

Hi Paul, Thank you so much for this 4-star review. We really appreciate you being a customer and helping to share the word about us. Let us know if you still have other concerns. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveCha

“Well it was along wait but in the end Restoro came to me and put me back on track and im so happy thankyou Restoro”

Hello! We’re always looking for ways to improve our service and/or product, but it’s great to know that we are on the right track. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“Seemed to save me a trip into town to optimize my computer.”

Hello, We take pride in giving outstanding service every customers and we're overjoyed to receive your compliments and appreciation. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“Very kind and helpful. I am slow they were very patient with me. so greatful for their help...thanks to ALL”

Hello Dianne, Thank you for your feedback. We work diligently and your feedback provides us with great encouragement to keep doing what we are doing. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“Cindy P was able to clean my PC from freezing as well as my Microsoft word program. Thanks for your effort. Awesome job.”

Hello, We are so pleased you enjoyed our services. We work hard to make sure every client receives personal attention, quick responses and, of course only the utmost convenience. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“Customer service has been good to date, but it has been impacted by technician trying to on sell other services that I currently don't require. Alexa has very good English language skills and is very technically competent. The attribute I appreciated most was her patience in dealing with an old fart like me. Walt Beattie”

Hi, We are pleased you meet your expectations. We work hard to make sure every client receives personal attention, quick responses and, of course only the utmost convenience. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“Pricey...took care of my problem”

Hello! We love hearing from our customers and we’re always looking for ways to improve our product and service. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

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Restoro Limited is rated 4.6 based on 10,168 reviews