“We had been with Revolut for 2 years and I lost my card, I ordered a new one on January a metal one and being a one man band in construction thought this card might last monger, little did I know that this would lead to Revolut charging is £750 per month in 'Enterprise' fees that they then upgraded our account too (apparently its in the small print although I had opted for the £49.99 one off charge for the card, hav9ing brought this to their attention that we didn't need any of the Enterprise services nor could afford £750 per month and contacted them to ask them to down grade it, we had confirmation and long messages but they didn't do it, we contacted them again and it was still on there. They took 7 months of this and will only offer us 1 month back. So we are moving banks to anybody else, its no fun when the banks steal money directly from yo then hide behind policies and minutiae rather than address why we contacted then in the first place to downgrade the account! Our advice is to stay away, well away! Based upon this sharp practice and lack of real customer services, I'm not sure how long their new banking license will last! Even there advisor admitted this was an issue and may other customers had had the same shoddy experience!”
“Shocking experience, your money can get easily stollen and staff of Revolut not in the rush to investigate or get it back, if the fraudster dont agree to return, Revolut does nothing to return your money back to account!”
“I had an extremely frustrating experience with Revolut's customer service today. I reached out for assistance with transferring funds from my Revolut account to Revolut Bro using an IBAN transfer. Despite my clear explanation of the issue, six different agents — Rachel, Max, Vis, Bala, Tej and Syed — failed to understand my very simple problem. Instead of addressing my actual concern, they all made their own assumptions and repeated irrelevant information. Each agent simply passed me off to another department, making me feel like I was talking to a dog that couldn't understand English. It's absolutely astonishing how poor the service is. I've never encountered anything like this before. If you're considering using Revolut, be warned that their support team might not be able to help you with even the simplest issues.”
“Revolut has your secrect PIN number of your original bank. My bank is First Direct and when I got my Revolut bank card revolut know my pin code !!???”
“I have been using revolut for a couple of years. Now some small money started disapearing after every payment I make. Revolut customer support started accusing me of ordering some kind of revpoints feature. The problem is that my app is not updated and the feature is not there. I can not order or stop it. So the Revolut is stealing my money without my consent and does not want to return it! DO NOT TRUST THIS FRAUD COMPANY!”
“refused to help me access my account, sent passport photos, countless pointless selfies of me holding bits of paper with revolut written on them, but apparently wasn't sufficient. Literally asked me 15 questions about my transactions, despite every asnwer being "i have never used the account"”
“Niether do I live in Japan or Korea, I do not have any Apple device or Apple pay, yet someone was able to empty my bank account of all funds, When I brought this to Revoluts attention, I was told it was a legitimate action. I f this can happen to me it can happen to you. Mickey mouse outfit!”
“Not reliable bank. After two years of use, the bank began checking the sources of my income. I send them all the documents they request, but the bank has blocked my account and does not allow me to withdraw my money. This is a complete inadequacy. Keep your money in other banks and stay away from Revolut.”
“I am rarely writing a review. But please do not deal with Revolut anymore , I had been exposed to a fraud case today 19/07 from an unknown person or entity and immediately sent to the help center but there reply was a surprise, that they appreciate what I feel but they can do nothing , even though they can see that it is a fraud as the location in South Africa and everything in transaction is not titled , and 2 transactions following each other ,unfortunately there is no option here to upload a screenshot from the conversation between me and the customer service ( Virgina ) but I have all the evidence that it is not a trustworthy bank. If I saved my money in a wallet it would be much more better”
“Revolut bank customer service and scammer. As they will put you account in review, and preventing you for carrying out daily, task .
They preventing from transferring my money to my Hsbc account.they are so rude, keep asking me personal questions as if they are Police,”
“Revolut is a Scam. Received almost 4000 pounds of crypto into my account one month ago and after a mountain of messages back and forth, including, 2 almost 24 hour days, still cannot get access to my funds. All I have ever gotten is platitudes and lies. I don't know how they are allowed to continue operating. They seem to have absolutely no conscience. WHERE ARE THE REGULATORS FOR THIS SO-CALLED BANK!!!”
“Like many people I got a Revolut Card to use mostly for foreign trips. This last week Revolut have taken £29.99 for a company called “Moona” which seems to be a scam company. Revolut takes no responsibility. Then £48.03 was taken from an ATM in Cape Verde. I live in the UK and at the moment am not in Cape Verde. Revolut’s response. “ Dispute declined
After careful investigation, no trace of fraudulent activity was found on your account.
You've indicated that your card has remained in your possession and we've found the disputed transaction was made with that same card. So, we've concluded that you are responsible for the transaction. This means we won't be able to refund your transaction or assist further in the dispute.
We appreciate your patience throughout this process.” AVOID THIS CARD. If you get scammed they WILL NOT HAVE YOUR BACK.”
“My account was hacked 226 swiss francs gone revolut dont care my advice close the account iv been with them 3 years no protection from fruad like my countries bank in ireland”
“Stay away! It's a scam. I deposited money to my REVOLUT without any problems, but the moment I requested a withdrawal, they blocked my account for no reason. I have provided all the information requested from me to unlock my account, yet they do not unlocked my account until i hired simonch. com firms through their website and I have gotten my money back now, but this was only after I used the services of SIMONCH. COM website”
“I am very disappointed about unknown fees, currency transfer during weekends and monthly limits for standard account. I were into a very sad situation when trying to pay for my holiday and surprised to find that due to high fees and bad currency I was left with low money and not enough to pay for my bills. Pay attention to what are your fees.
Nothing is free and in no case this scam called REVOLUT!”
“Zero stars
I have emailed Revolut to receive support after their selfie and ID procedure didn't work.
Their live chat never worked and keeps buffering.
I have so far received two generic emails, one automated, another scripted from an agent that haven't bothered to reply to the issues I raised.
Very poor customer service, not even half a star.
Very disappointed and let down by Revolut.
There are better alternatives around.”
“I recently had an unfortunate incident where money was taken from my Revolut account without my authorization. However, thanks to Seekrail’s prompt and efficient assistance, I was able to retrieve my funds quickly and with minimal hassle. Their customer service was excellent, providing clear communication and guidance throughout the process. I highly recommend Seekrail C 0M for their professionalism and dedication to resolving financial issues promptly.””
“Revolut basically offer no protection and are highly vulnerable to fraud. Please do not leave your money in a Revolut account, if there are fraudulent transactions, you are left high and dry...”
