Rhythm Japan Reviews

Name: Rhythm Japan
Rating: 4.70

4.7 Rating 673 Reviews

93 %

of reviewers recommend Rhythm Japan

Company Reviews

Questions

Metrics

4.7

Based on 673 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

+81 70 2423 7885

Email:

sherry@rhythmjapan.com

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Rhythm Japan 1 star review on 31st January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service! We used them for our trip to both Hakuba and Niseko and they did a 9 day rental between the 2 areas which was seemless and very helpful. Switched out gear a couple of times as well and that was very easy. Great team.”

Helpful Report

Posted 4 years ago

Hi Ryder, Thanks for taking the time to leave us a review. Great to see you used our multi-resort options. It's a great way to keep the costs of renting down a little bit when visiting both of our locations. We look forward to seeing you again soon. Rhythm

Posted 4 years ago

“Great gear, friendly staff, and the pick up/drop off service makes it very convenient!”

Helpful Report

Posted 4 years ago

Hi Jennifer, Thank you for the great review. We are happy to see you were able to take advantage of our complimentary shuttle service and freshly tuned/waxed equipment as well as enjoying some time with our friendly staff. We hope to see you in store again soon! The team at Rhythm

Posted 4 years ago

“Great new location with lots of friendly staff”

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Posted 4 years ago

Hi Tony, Thanks for the great review! Awesome to hear you have some good interactions with our professional staff and got to check out our new store! See you again soon. Rhythm

Posted 4 years ago

“Great service very easy to use great staff”

Helpful Report

Posted 4 years ago

Hi Judith, Thanks for leaving us some great feedback. Always happy to read that our staff have impressed you and you found the services we provide easy and of great use. We hope to see you again soon. The team at Rhythm

Posted 4 years ago

“This is my second time using Rhythm. I am particularly impressed with the advice they gave about the kind of skis and snowboards to rent and furthermore, I decided to return my equipment a day early. I assumed that I would lose my money but they refunded me instead. I will be going back next year to Niseko and I will go to Rhythm again for sure.”

Helpful Report

Posted 4 years ago

Hi Stefan, Thank you for the great review. We are stoked to read you have a great experience. Please email us (info@rhythmjapan.com) before booking your next trip for a returning customer discount! Thanks again, The team at Rhythm

Posted 4 years ago

“Awesome service, nice gear. Will use again!”

Helpful Report

Posted 4 years ago

Hi Jesse, Thanks for taking the time to review us. We are happy to read you were provided with great equipment along with a side of great customer service! We look forward to seeing you in store again soon Rhythm

Posted 4 years ago

“Friendly, helpful and attentive staffs. Super efficient when picking up the rental gear. Rhythm Japan has many different selections in ski/board across all level of skiers/snowboarders. Would definitely go with them again.”

Helpful Report

Posted 4 years ago

Hey Joseph, Thank you for a great review. Great to hear you were so happy with our services that you will be coming back for more one day! Be sure to email us at info@rhythmjapan.com for a returning customer discount. Thanks again, The team at Rhythm

Posted 4 years ago

“Fantastic service with a great location. Highly recommend!”

Helpful Report

Posted 4 years ago

Hello Cameron, Thanks for the great review. We are happy to see you loved our location and hope to see you in store again soon! The team at Rhythm

Posted 4 years ago

“Your team has been absolutely great and it is by far the best rental experience I have had, especially with being so accommodating with switching equipment for me and my friends. I look forward to returning next season.”

Helpful Report

Posted 4 years ago

Hi Luis, Thank you for taking the time to leave a review. We're stoked you'll be back with us next year! Many thanks, the team at Rhythm

Posted 4 years ago

“Great flexibility and service!!! You can change between snowboard and ski!! Will use Rhythm again when I'm back in Niseko.”

Helpful Report

Posted 4 years ago

Hi Tobias, Thank you for taking the time to leave a review. We are stoked you will be back and that you had an awesome time in Niseko! We look forward to seeing you when you're back! Many thanks, the team at Rhythm

Posted 4 years ago

“Advanced boarder travelling with a friend new to snowboarding, debated bringing my board or renting. Both of us had a great experience with the knowledgeable staff. They went above and beyond to pick up our board to allow us to get more time on the slopes.”

Helpful Report

Posted 4 years ago

Hi Janelle, Thank you for taking the time to leave a review. We're glad to hear that making the decision to leave your gear at home paid off! We hope to see you again on your next trip to Japan! Many thanks, the team at Rhythm

Posted 4 years ago

“Great, fast service! highly recommend!”

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Posted 4 years ago

Hi Leonid, Thank you for taking the time to leave a review. We're stoked to hear your rental process was an awesome experience! We look forward to seeing you next time. Many thanks, the team at Rhythm

Posted 4 years ago

“Highly recommend this business, excellent customer service, simple processes for exchange, high quality and good choice of equipment.”

Helpful Report

Posted 4 years ago

Hi Bindi, Thank your for taking the time to leave a review. We are stoked to hear you had a smooth and simple rental process! We look forward to seeing you next time! Many thanks, the team at Rhythm

Posted 4 years ago

“Absolutely "LOVE" RHYTHM JAPAN. We have been hiring our gear here for the past 9 trips (9 years consecutive. They have a pretty decent supply of skis/boards to suit most all ages and abilities. They also have a decent selection of inner/outerwear along with accessories. Prices are pretty much the norm unless you go later in the season where you'll be able to pick up bargains. The Staff are ALWAYS friendly and knowledgeable and ready to help where they can. If you can't find anything at one of their 3 stores they will generally source it from another store and have it ready for you either the same day or the next. the stores have a coffee bar and Rhythm Peak have a bar if you feel the need for a cold one or two. We only returned home two days ago from Niseko and will shortly be planning to hire our gear yet again through RHYTHM Niseko for our 10th trip. Btw, if you book online they usually offer a 15% discount as we are club members. THANKS RHYTHM for your great service over the years:)”

Helpful Report

Posted 4 years ago

Dear Delecia, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Many thanks, the team at Rhythm

Posted 4 years ago

“Super personable service, the equipments were all far better than another rental service that we tried.. very quick to attend to us.. we also loved the pick up and free shuttle service. And loved the coffee!”

Helpful Report

Posted 4 years ago

Hi Gabriella, Thanks for submitting your review. We are glad to hear you enjoyed the service including our free pick up/ drop off service and in-house baristas! Feel free to follow us @rhythmjapan and we hope to see you again soon! Cheers, the team at Rhythm Japan

Posted 4 years ago

“Decent gears and prices”

Helpful Report

Posted 4 years ago

Hi Thanentiran, Thanks for submitting your review! We are glad to hear you enjoyed the gear and prices! Feel free to follow us @rhythmjapan and we hope to see you again soon! Cheers, the team at Rhythm Japan

Posted 4 years ago

“Staff were friendly and helpful.”

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Posted 4 years ago

Hi Benny Thanks for taking the time to leave a review. We put customer experience and satisfaction as our priority, we are glad you had such a great rental experience. We look forward to seeing you on your next trip! Many thanks, the team at Rhythm

Posted 4 years ago

“The service and equipment were first class. We needed to make a couple of adjustments to my son's equipment three days in and the staff were helpful, knowledgeable and efficient in processing the changes. The coffee bar while-u-wait was also a godsend.”

Helpful Report

Posted 4 years ago

Hi Laurence Thank you for leaving a positive review! We are stoked to hear our team were able to put your experience on such a high level and you enjoyed the coffee too! We hope to see you again soon With thanks The Team at Rhythm

Posted 4 years ago

“Awesome gear awesome people”

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Posted 4 years ago

Hello Yohanes, Thanks for taking the time to leave a review! We're stoked your stoked with the gear and our amazing people. We hope to see you again soon! With thanks, The Rhythm team

Posted 4 years ago

“Great service!”

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Posted 4 years ago

Hi Michael Thanks for taking the time to leave a review! We're happy to hear you like the service provided by our fantastic staff. We hope to see you again soon! With thanks, The Rhythm team

Posted 4 years ago

Rhythm Japan is rated 4.7 based on 673 reviews