Rhythm Japan Reviews

4.7 Rating 673 Reviews
93 %
of reviewers recommend Rhythm Japan
4.7
Based on 673 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
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Phone:

+81 70 2423 7885

Email:

sherry@rhythmjapan.com

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It’s my forth visits and am still loving their customer service, qualities and selection of gears. However, it will be best if we can access our rental history online. (Past rental models etc) Overall experiences with Rhythm Japan I would say it’s by far the best rental shop that I’ve visited in the past. Good job Rhythm, keep it up!
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Posted 4 years ago
Hi Chee, Thank you for the great review! Please email us at info@rhythmjapan.com for any rental history you would like to know. We can also offer a returning customer discounts so check in for that before your next booking. We look forward to seeing you again soon! Kind Regards, The Rhythm Team
Posted 4 years ago
Rhythm is guaranteed the best ski/snowboard rental shop is the best I have been to in the entire world. They are extremely hospitable and will help you with any question you may have. If you do not rent from this place you have made a massive mistake as it is a life changing experience. Not just a ski shop! Rhythm is a home. The comfort feel when you walk under the big vibrant red “Rythm” sign at the end of a long day rivals that of an emotional underpass of a return to your childhood house for mother’s cooking. From restaurant recommendations, to premium ski rental, to 24 hr free parking service, the rhythm concierge goes to inconceivable lengths to assure a perfect niseko experience. Your not just renting skis when you go to rhythm, your renting a family life. Rhythm for president! Rhythm is listed as a “ski shop” but it much more resembles a new age post-capitalistic ski lifestyle brand. Sure the premium armada and black crow skis is what brings you in but the bulldog, coffee and company is what makes you stay. Need a local Izakaya recommendation? Not a problem. Take a hard fall on the mountain and need your leg massaged at the end of the day? Light work. Miss your flight back to Tokyo and need a lift? Tall task but can be done. Who was there for me when my mother’s severe dementia took a turn for the worst? Rhythm. Who was able to pull the plug on her respirator when the big decision needed to be made? You guessed it - rhythm. Rhythm was the best man at my wedding and will surely help rear my children as we grow harmoniously into old age. To say rhythm is the reason I’m able to get out of bed in the morning after a somber cold shower and a long look into the mirror would be an understatement. Frankly, I just don’t know what I’d do without them.
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Posted 4 years ago
Hi Jacob, What a review! Thank you for sharing your kind words. We are stoked that we were able to help you out in the hard times (RIP Mum) and the good and look forward to our budding relationship as we move into the future. Such fond memories from the wedding (can I get a HELL YEAH?!?) and we can't wait to hear 'Uncle Rhythm' when your kids are chasing us down the slopes. Let us know when you are heading back, info@rhythmjapan.com so we can hook you up with a loyalty discount and catch up for a sake and laugh over the good old times! Cheers! The Team at Rhythm
Posted 4 years ago
Overall experience was very good
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Posted 4 years ago
Hi Kieran, Thank you for the great review! If you have any further feedback feel free to email us at info@rhythmjapan.com We look forward to seeing you again soon! Kind Regards, The Rhythm Team
Posted 4 years ago
Niseko.. The 2 locations are well positioned.. Your organisation and service are very efficient.. easy to book ,easy to pick up ,easy to return, without hassles. I have hired the Premium range Ski s stocks and boots from you over the past 15 years. all the latest quality gear. One totally satisfied regular customer.. .Thank You. .Paul Griggs.
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Posted 4 years ago
Hi Paul! Thank you for taking the time to leave a great review. We are always so happy to see our team, services and range of equipment have pleased another guest. We look forward to seeing you in store again soon, please email us at info@rhythmjapan.com for a returning guest discount! Thank you, Rhythm
Posted 4 years ago
Very helpful. Great to deal with
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Posted 4 years ago
Hi Christopher, Thank you for the great review! If you have any further feedback feel free to email us at info@rhythmjapan.com We look forward to seeing you again soon! Kind Regards, The Rhythm Team
Posted 4 years ago
Nice, friendly, lots of great choices, ordered online, price reasonable, easy to pickup & drop off. Tried a board, did not like it for the conditions, easy to change boards. Rode the OFSR Snurfs Up, fabulous in the powder, steeps, trees and groomers. Highly recommend it for Niseko and Rusutsu; fast, quick and easy turning.
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Posted 4 years ago
Hi Don, Thank you for the great review! Awesome to see you got to use our complimentary swapping service and get on a board that suited the conditions. We look forward to seeing you again soon! Kind Regards, The Rhythm Team
Posted 4 years ago
Great staff who were always super helpful. Gear was in top condition too. So easy to book and pick up and they retrieved the gear from our house at the end. Will definitely use them next time.
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Posted 4 years ago
Hi Blair, Thank you for the great review! Always good to hear about guests using some of our complimentary services that are there to make you time in Japan just that little bit better. We look forward to seeing you again soon! Kind Regards, The Rhythm Team
Posted 4 years ago
Best place to higher gear from legends.
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Posted 4 years ago
Hi Michael, Thank you for the great review! If you have any further feedback feel free to email us at info@rhythmjapan.com We look forward to seeing you again soon! Kind Regards, The Rhythm Team
Posted 4 years ago
A large selection of skis to choose from to suit any condition or skill level. With a waxing service and boot fitting service as well. It’s the ultimate one stop rental shop.
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Posted 4 years ago
Hi Angus, Thanks for taking the time to leave a review. Stoked to see you were able to get everything you needed in one location! We look forward to seeing you again soon, Rhythm
Posted 4 years ago
Our skis were great, We have our own boots. See you next time.
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Posted 4 years ago
Hello Chris, Thanks for taking the time to leave a review! We're glad you has a great time on our skis! We look forward to see you again soon! With thanks, The Rhythm team
Posted 4 years ago
Welcoming and helpful staff, good advices for buying equipment too. Looking forward to next year!
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Posted 4 years ago
Hi Juliane, Thank you for taking the time to leave a review. We're so glad to hear you had such a great experience! We look forward to seeing you again next year too! Many thanks, the team at Rhythm
Posted 4 years ago
The service was excellent. And staffs were friendly and helful
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Posted 4 years ago
Hi Yui Thanks for taking the time to leave a review. We are stoked to read you had a good experience with us in Niseko. See you again soon! Rhythm
Posted 4 years ago
We first came to Rhythm in 2006, I believe the year you opened. We have enjoyed the relationship, particularly when we were again personally looked after by Matt McAuley who is a great guy and an excellent ambassador for your brand.
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Posted 4 years ago
Hi John Thank you for taking the leave us a great review. We are stoked to hear of the repeat business you have given us and that we continue to exceed expectations! Matt certainly is an asset to the company and we hope to see you again soon! With thanks the Rhythm Team
Posted 4 years ago
Easy and convenient
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Posted 4 years ago
Hi George Thanks for taking the time to leave a positive review. We are so glad you had a great time with your rentals and the process was an easy one for you! We hope to see you again soon. With thanks The Team at Rhythm
Posted 4 years ago
Excellent stream lined service. Skis were great. Took two attempts to get the boots right but was as simple as bringing them in and someone helped me and swapped them over. Great work to the Hakuba team.
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Posted 4 years ago
Hi Jason Thanks for taking the time to leave a positive review. We are so glad you had a great time with your skis and hope you had some epic snow! We hope to see you again soon. With thanks The Team at Rhythm
Posted 4 years ago
Best selection, best service and convenient that you allow us till 10am the next morning after a full day's boarding. It's very inconvenient to return the gear the same night. I really appreciate the "10am the next morning" deadline. I will always rent from Rhythm. ❤️
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Posted 4 years ago
Hi Erika Thanks for taking the time to leave a positive review. We are so glad you were able to make the most of your rentals with us and hope to see you again soon! With thanks The Team at Rhythm
Posted 4 years ago
Very knowledgable and friendly staff. Free pick up/drop off service was extremely efficient. All staff I encountered couldn’t have done more to help. Equipment hired was of great quality. Thanks to all the staff!
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Posted 4 years ago
Hi Hannah, Thank you for taking the time to leave a review. We are stoked to hear you were able to make good use of our pick up/drop off service and had a great experience with our awesome Rhythm staff. We look forward to seeing you next time! With thanks, the team at Rhythm
Posted 4 years ago
Good Rental!Good Service!Good Staff!
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Posted 4 years ago
Hi Beatrice Thanks for taking the time to leave a positive review! We are so glad to hear you had such a great time with us and our rentals. We hope to see you again soon. With thanks The Rhythm Team
Posted 4 years ago
Great staff! Everyone was very helpful.
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Posted 4 years ago
Hi there Thanks for taking the time to leave a positive review! We are so glad to hear you had such a great time with us and our rentals. We hope to see you again soon. With thanks The Rhythm Team
Posted 4 years ago
Outstanding customer service as always. I always use Rhythm because of this. The equipment is of good quality and staff are always happy to accomodate any concerns with equipment or a change of size.
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Posted 4 years ago
Hi Caitlin Thank you for taking the time to leave us a great review. We are stoked to hear our staff were able to help you and you enjoyed our store and easy swap system. We look forward to seeing you again soon. With thanks The Rhythm Team
Posted 4 years ago
Rhythm Japan is rated 4.7 based on 673 reviews