Rhythm Japan Reviews

Name: Rhythm Japan
Rating: 4.70

4.7 Rating 675 Reviews

93 %

of reviewers recommend Rhythm Japan

Company Reviews

Questions

Metrics

4.7

Based on 675 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

+81 70 2423 7885

Email:

sherry@rhythmjapan.com

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Rhythm Japan 1 star review on 31st January 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The staff was very helpful, and fast.”

Helpful Report

Posted 5 years ago

Hi Mary, That is great to hear! We put in a lot of training with our staff to allow them to give our customers the best possible experience in store. We hope you had a great holiday! The team at Rhythm

Posted 5 years ago

“Great equipment, great staff.”

Helpful Report

Posted 5 years ago

Hi David, Thanks for the great review. We are happy to hear you enjoyed our equipment! Let us know if you are ever coming back to Rhythm, info@rhythmjapan.com Thank you, Rhythm

Posted 5 years ago

“Friendly staffs , great equipment quality:)”

Helpful Report

Posted 5 years ago

Hi Natlada, Good to hear you enjoyed our equipment and had a good time in store with the staff. We hope to see you again soon! The team at Rhythm

Posted 5 years ago

“Terrific, super easy and friendly staff”

Helpful Report

Posted 5 years ago

Hi Cambie, Thanks for the great review. We pride ourselves on the staff we hire each season so its great to hear you have a lasting experience with them. The team at Rhythm

Posted 5 years ago

“Rhythm picked us up from our hotel to get our gear and dropped is back. Having prebooked and paid made things a lot quicker so I would recommend this as it gets busy in the afternoon. They also picked up our skis from the hotel and as we ended our trip early they also were kind enough to refund us for the time not used without asking”

Helpful Report

Posted 5 years ago

Hi Camilla, Thank you for taking the time to leave a positive review. We are happy to hear you were able to take full advantage of of free shuttle service :) See you again soon! The team at Rhythm

Posted 5 years ago

“My first trip to Niseko and first time skiing ever, it was one of the most amazing experiences of my life. I would like to thank the team at Rhythm for all their assistance with my XL boot and ski requirements. The team, especially Darren were amazingly helpful, replaying to all the emails prior to arriving, ensuing our gear was suitable, making changes and adjustments when required. The team were so nice, when running into them in the slopes they were always up for a chat and imparting the local knowledge and asking how the gear was going. thank you Darren and the rest of the team. We wouldn’t rent anywhere else. See you next year! Cheers Brad”

Helpful Report

Posted 5 years ago

Hi Brad, Thanks for the great review! So stoked to read that we have made a difference to your holiday in many aspects! We look forward to seeing you again soon. Then team at Rhythm

Posted 5 years ago

“This is the second occasion that I have hired skis & poles from Hakuba Rhythm and given the conditions on the mountain they performed exceptionally well. I’d recommend the store to anyone that wants a fantastic ski experience.”

Helpful Report

Posted 5 years ago

Hi Richard, Thanks for the great review. Glad you are enjoying the store at Hakuba! We look forward to seeing you for your third visit! Thank you, Rhythm

Posted 5 years ago

“Loved Rhythm! Extra extra thanks to Forest at Rhythm Base - super knowledgeable & incredibly patient with all of our questions. His help fixing an incorrect boot fitting changed my whole week of riding for the better. The staff in general were all great - everyone who assisted us throughout the week was very friendly & helpful. Thank you!”

Helpful Report

Posted 5 years ago

Thank you for taking the time to leave such a kind review! Our snowboard service technician, Forest, is always super helpful with a positive attitude. We're so glad you like Forest's work! We’ll pass along the kind words. Thank you for providing insight to your overall positive rental experience! Many thanks, the team at Rhythm

Posted 5 years ago

“Great service and equipment- third time hiring through rhythm and it gets better each time .”

Helpful Report

Posted 5 years ago

Hi Jody, Thank you for taking the time to leave a review! We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again, 4th time around! Many thanks, the team at Rhythm

Posted 5 years ago

“Excellent service, a bit chaotic at checkin but the staff handled it very well.”

Helpful Report

Posted 5 years ago

Hi Ben, Thank you for taking the time to leave a review! We are glad to hear that you had a smooth check in process and that our staff were able to provide this for you. We look forward to seeing you on your next trip! Many thanks, the team at Rhythm

Posted 5 years ago

“Xxxxxxxx xxxx”

Helpful Report

Posted 5 years ago

Hi Shane, Thank you for leaving a 5 star review! Please feel free to email as at info@rhythmjapan.com if you'd like to provide further feed back. With thanks, the team at Rhythm

Posted 5 years ago

“Great outlets, good process that makes picking up, fitting, and dropping off easy. Good range of products for rental and/or purchase. Informative, friendly staff that made the whole experience less stressful. Would use again.”

Helpful Report

Posted 5 years ago

Hi Brian, Thank you for taking the time to leave a review! We're stoked to hear you had an overall smooth experience with your rental process. We definitely appreciate this feedback! We look forward to seeing you on your next trip! With thanks, the team at Rhythm

Posted 5 years ago

“Hey Rhythm Thanks for making our first skiing (and snow) experience amazing. Boots and skis fitted perfectly! We were in good hands with the pros who gave us the best advice in ensuring we were comfortable and safe! See you next year ! May”

Helpful Report

Posted 5 years ago

Hi May, Thank you for taking the time to leave a review! We love to hear that first experiences were positive and that we've already got you planning your next trip! We're stoked to hear you felt comfortable and safe during your rental period. We look forward to seeing you on your next trip! With thanks, the team at Rhythm

Posted 5 years ago

“Friendly and accommodating service”

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Posted 5 years ago

Thank you for taking the time to leave a review ! We are glad to hear you had a great experience with our awesome Rhythm team and we're stoked you had a smooth rental process! We look forward to seeing you on your next trip! With thanks, the team at Rhythm

Posted 5 years ago

“Excellent service and very easy to organise what you need. They changed our boards half way through our trip for us to match what we needed and they dropped us off at our accommodation which made it so much easier! Thanks heaps”

Helpful Report

Posted 5 years ago

Hi Hannah Thanks for taking the time to leave an awesome review! We are stoked to hear our friendly experts were able to make the rental process as easy as possible and you utilised our easy swaps and shuttle service back to your accommodation. We hope to see you again soon! Follow us @rhythmjapan With thanks, from the team at Rhythm

Posted 5 years ago

“Great service buy guys that knew their stuff and were patient with the kids. Thanks”

Helpful Report

Posted 5 years ago

Hi there Thanks for leaving a review! We are stoked to hear our team were able to give you and the kids the best experience during your time with us. We hope to see you again soon! Follow us @rhythmjapan With thanks, from the team at Rhythm

Posted 5 years ago

“Staffs were very kind and equipments were excellent!”

Helpful Report

Posted 5 years ago

Hi So Young Thank you for taking the time to leave great feedback! We are so glad to hear our staff were exceptional and you had a great time with your rentals. We hope to see you again soon! Follow us @rhythmjapan With thanks, from the team at Rhythm

Posted 5 years ago

“Great staff”

Helpful Report

Posted 5 years ago

Hi Brooke Thank you for leaving great feedback! We are so glad to hear our staff were able to give you the best experience during your time with us in Japan. We hope to see you again soon! Follow us @rhythmjapan With thanks, from the team at Rhythm

Posted 5 years ago

“Great equipment, great service, great coffee”

Helpful Report

Posted 5 years ago

Hi there Thanks for leaving a review! Amazing to hear our equipment, service and coffee all were a good experience for you! We hope to see you again soon! Follow us @rhythmjapan With thanks, from the team at Rhythm

Posted 5 years ago

“Great friendly service. The gear was very good and every time we visited the store the turnaround was very quick and efficient.”

Helpful Report

Posted 5 years ago

Hi Ryan Thanks for taking the time out to leave a review! We are stoked to hear our friendly experts were able to fit you out quick and easy and you enjoyed your rentals. We hope to see you again soon! Follow us @rhythmjapan With thanks, from the team at Rhythm

Posted 5 years ago

Rhythm Japan is rated 4.7 based on 675 reviews