RIAS Reviews

Name: RIAS
Rating: 3.98

4.0 Rating 1,475 Reviews

76 %

of reviewers recommend RIAS

Company Reviews

Questions

Metrics

4.0

Based on 1,475 reviews

Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Email:

customerservice@rias.co.uk

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Simple and easy to fill in”

Helpful Report

Posted 9 years ago

“A much better price than my renewal quote. I spoke to Becky and she was very friendly and helpful.”

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Posted 9 years ago

“No hassle very quick and at the right price .”

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Posted 9 years ago

“Excellent efficient service on the telephone. Premium was excellent at £60 less than the one I had previously. Excellent as every penny counts in retirement. Many thanks.”

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Posted 9 years ago

“Went smoothly and I saved money too.”

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Posted 9 years ago

“excellent and understanding from your phone advisors and dealt with my queries promptly thank you RIAS for your excellent service hope to continue with you for a long time to come and better than my husbands last insurer by far”

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Posted 9 years ago

“Very easy and reasonably cheap to set up. Add ons to policy were easy to understand”

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Posted 9 years ago

“Having dealt with RIAS in the past I really knew what to expect. As usual they were most helpful nothing being too much trouble for them. I missed an item on my car insurance which concerned me but contacted RIAS by email and it was sorted quickly and without fuss. Like dealing with them but unfortunately cannot always financially afford it. D West”

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Posted 9 years ago

“I found the Website very easy to navigate and the quote well below my previous insurer.”

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Posted 9 years ago

“found the web site very easy to use, better than a lot of other ands the staff on the phone very helpful comfortable to deal with and helpful”

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Posted 9 years ago

“Very polite, maybe little pushy about extras on the home policy.. But overall very efficient..”

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Posted 9 years ago

“Super service can not fault it.”

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Posted 9 years ago

“good service very helpful operater answered all questions”

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Posted 9 years ago

“Great service.”

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Posted 9 years ago

“New insurance taken with no problem and very helpful staff. Paperwork not arrived yet but I was told 7 to 10 days so cannot reply in full. P S.”

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Posted 9 years ago

“Very pleasant helpful staff, ensuring that I understood what I was being offered. Not pushy sales persons and very appreciative of my business.”

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Posted 9 years ago

“Good cover,price; easy to understand terms. Spoke to call centre to check on a couple of points the man was extremely helpful, explained things and was very unhurried. He was not reading from a script which your competitors seem to.”

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Posted 9 years ago

“Pleasant, informative.answered all queries in a clear manner”

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Posted 9 years ago

“This is my first association with RIAS and up till now has been trouble free. My phone contact was very polite and most efficient and helpful in giving me the best options for my policy, may this excellent service continue.”

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Posted 9 years ago

“very pleased with the premium as someone who has only claimed once in 54 years”

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Posted 9 years ago

RIAS is rated 4.0 based on 1,475 reviews