RIAS Reviews

Name: RIAS
Rating: 3.98

4.0 Rating 1,462 Reviews

76 %

of reviewers recommend RIAS

Company Reviews

Questions

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4.0

Based on 1,462 reviews


Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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customerservice@rias.co.uk

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service”

Helpful Report

Posted 5 months ago

“They are excellent company, easy to get to on the phone or by email. the price is reasonable also.”

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Posted 1 year ago

“Good price and cover. Home insurance. Had to phone back after purchasing to amend an item on policy. Had to wait a little while to answer call but had it dealt with by a very helpful and charming lady, a credit to the company.”

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Posted 1 year ago

“Easy to use very competitive”

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Posted 2 years ago

“The people where very helpful and answered all my questions.”

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Posted 2 years ago

“Excellent service and an unbeatable price”

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Posted 2 years ago

“Spoke to a bloke with an american accent in your southend office.He was really nice and very helpful. I'll probably come back to you next year because of him”

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Posted 2 years ago

“Had previously had bad customer service with my husbands policy, today I rang to change my policy the operator was lovely knew everything I needed and put in place, a very worthy employee”

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Posted 2 years ago

“Is it new customer to this company for car insurance I have found the communications and it's starting to be absolutely fantastic bearing in mind all I've done is emailed”

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Posted 2 years ago

“I could not fault RIAS throughout my time dealing with them. Simple processes, efficient, effective and reasonably priced. I endured zero frustration dealing with this company, which was very refreshing. But for the fact that they were some £300 less competitive this year compared to a few other providers, I would have had no compunction in renewing. Indeed, I am very sorry to have to go elsewhere this year but next year, hopefully when I fit into their risk profiling more snugly, they will be my first port of call when looking for quotes. I highly recommend this company. They are what an insurer should be.”

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Posted 2 years ago

“This is the first time ever when I have had an insurance renewal which was (1) only £1.85 more than the previous year and was lower than the lowest quote on Confused.com. Well done Rias. I love it when a Company shows loyalty to its customers. They deserve loyalty back. Ten out of ten! Keep it up”

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Posted 2 years ago

“I bought the insurance and realised i need to add more value to my insurance. So i cancelled it by submitting an form as it was closed and the next day they emailed me in the morning and informed me they have cancelled the insurance and also refunded me that i paid. Very propmpt service. Have used them before they are very good.”

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Posted 3 years ago

“there is no problem with them 10”

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Posted 3 years ago

“Third year using this company and been first rate, significantly undercutting other quotes for seemingly the same content. Would definitely recommend”

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Posted 3 years ago

“SPOKE TO RICCARDO IN CUSTOMER SERVICES TO CHANGE POLICY VERY POLITE AND FRIENDLY NOTHING TO MUCH TROUBLE FOR HIM. HOPE HE GETS THIS FEED BACK PERSONLY.MR J TOGHER”

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Posted 4 years ago

“Just had to change my Home Insurance to be for a let property instead of home owner. The customer service Kit provided over the phone was excellent - he coudln't have been more easy to deal with and helpful.”

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Posted 4 years ago

“Excellent service when setting up the policy, dealing with customer support with regards a problem and then finally cancelling the policy when my circumstances changed. Will consider using again.”

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Posted 4 years ago

“Easy completion and confirmation of car insurance based on the cover I was looking for. No small print”

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Posted 4 years ago

“They were very understanding and the price is just as it says.”

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Posted 4 years ago

“I have used RIAS before and found the cover given met my requirements in the house I am now living. Hopefully it will be a long lasting relationship over the coming years.”

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Posted 4 years ago

RIAS is rated 4.0 based on 1,462 reviews