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RIAS Reviews

4.0 Rating 1,476 Reviews
76 %
of reviewers recommend RIAS
4.0
Based on 1,476 reviews
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
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Email:

customerservice@rias.co.uk

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Anonymous
Anonymous  // 01/01/2019
The operator who took my call was very polite and helpful with my query and that enabled me to insure my vehicle with no problem.
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Posted 10 years ago
Good value, good cover, easy phone conversation.
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Posted 10 years ago
The web site was easy to follow and acknowledgments from RIAS were very quick. I sent my proof of NCB and this was acknowledge within 2 days and I am able to look at my documents on line following easy directions to allow me to access them. Highly recommended. Most importantly the 'Price was Right'. M Garnett.
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Posted 10 years ago
Speaking to your employer was straight forward and easy. Made allowance for me being of the older generation when I asked question was given straight forward answer.
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Posted 10 years ago
yes it went through very well no fuss at all many thanks
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Posted 10 years ago
I found RIAS staff very helpful in setting up a new policy for car insurance .
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Posted 10 years ago
Very helpful. My queries where explained in understandable language.
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Posted 10 years ago
everything explained in an understanding way
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Posted 10 years ago
The car insurance provides everything that I require at a very competitive price. What more could you ask?
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Posted 10 years ago
Very competitive rates for the same cover from previous insurers. £80 cheaper !! Thank you.
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Posted 10 years ago
very happy with the way i was dealt with over the phone and very happy with the price
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Posted 10 years ago
Quick and easy.
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Posted 10 years ago
I have used Rias house and contents insurance for over 20 years, but unfortunately the quote for 2014/15 was not at all competitive so I moved to the insurance provided by my bank. Fortunately the quote for 2015/16 was back to the normal amount I pay for House and Contents insurance, so I was happy to return to the company I have liked and trusted for so many years. I wonder why the previous years quote was so over the top, I phoned up and was told that there was no way to reduce it, but it came down again this year - why.
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Posted 10 years ago
Quick easy and good price compared to our previous insurer
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Posted 10 years ago
The quote was very competitive and the gentleman I dealt with very helpful. It is not the first time I have insured with RIAS
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Posted 10 years ago
Brilliant service and prices - Many thanks to all.
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Posted 10 years ago
Very good value for money and friendly helpful staff. Website easy to use.
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Posted 10 years ago
Your salesperson was efficient, gave a clear understanding of the policy tailored to my wishes and executed the business proffesional you.
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Posted 10 years ago
No long wait to get to talk to a person. No problem in selecting the best value insurance on my home. Well satisfied.
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Posted 10 years ago
Excellent service, all my questions answered.
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Posted 10 years ago
RIAS is rated 4.0 based on 1,476 reviews