Robinsons Reviews

Name: Robinsons
Address: Singapore, Singapore, Central Singapore
Rating: 4.16

4.2 Rating 1,946 Reviews

78 %

of reviewers recommend Robinsons

4.2

Based on 1,946 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Anonymous

Anonymous // 01/01/2019

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“Soft and love the fitted sheet. Fits my mattress with topper so the depth was perfect. Worth the price with the sale.”

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Posted 1 year ago

“My trusted brand”

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Posted 1 year ago

“Competitive pricing and fast delivery....great experience!”

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Posted 1 year ago

“Quality products at great prices. Very satisfied with purchase and suits our purpose well.”

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Posted 1 year ago

“Robinson sale is so good 😊 Love it”

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Posted 1 year ago

“slow delivery that took more than a week even though confirmation email stated 3-5 days, low quality items, broke within days.”

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Posted 1 year ago

Apologies for the delay in delivery. This is definitely not Robinsons standard. We'll be checking in with our delivery team to prevent this from happing again.

Posted 1 year ago

“Fast and efficient ! Well-packaged and product delivered promptly.”

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Posted 1 year ago

“Ok slow delivery”

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Posted 1 year ago

“I liked the stuff I ordered. Towels were soft and good. I was not fully satisfied with the jewellery box. I felt it was bit small. Rest all the other stuff was good . Nicely packed and delivered safely. Thanks”

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Posted 1 year ago

“Always have good deal and give extra disc voucher.”

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Posted 1 year ago

“Good product and fast delivery.”

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Posted 1 year ago

“The delivery was efficient. The bag is very pretty.”

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Posted 1 year ago

“Super value for price! Love their bedsheet series so much! Love the colour and the texture. Looks very elegant in my room!”

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Posted 1 year ago

“I ordered an ironing board size M. I guess mistake the company delivered size S to me. It took them more than 1 week to replace the wrong size. I had to contact Robinsons staff three times to find out when a replacement could take place.”

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Posted 1 year ago

Hi, we're so sorry that the exchange took longer than it should. We'll be looking into this to make sure it does not happen again.

Posted 1 year ago

“Good products”

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Posted 1 year ago

“I was not happy with my super single bedsheet. Stated as something else but received something else”

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Posted 1 year ago

“Item received in good condition on time”

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Posted 2 years ago

“Received the cream purchased in bad condition, got in touch with a customer rep and after a few days I got a new cream in perfect condition”

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Posted 2 years ago

“I am so happy with my purchase. It is the second one from this collection. The service is excellent including the delivery, the much was very quick & the product is a true reflection of the pictures on line.”

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Posted 2 years ago

“Very very very very…. Bad. No star at all. No stock is a very bad excuse. My order was canceled After 17 days.”

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Posted 2 years ago

Thank you for sharing your feedback. We apologise for the inconvenience. We'll definitely look into this to make sure it does not happen again.

Posted 2 years ago

Robinsons is rated 4.2 based on 1,946 reviews