Robinsons Sale Reviews

Name: Robinsons Sale
Rating: 4.19

4.2 Rating 1,755 Reviews

79 %

of reviewers recommend Robinsons Sale

4.2

Based on 1,755 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Anonymous

Anonymous // 01/01/2019

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“The delivery was efficient. The bag is very pretty.”

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Posted 3 weeks ago

“Super value for price! Love their bedsheet series so much! Love the colour and the texture. Looks very elegant in my room!”

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Posted 3 weeks ago

“I ordered an ironing board size M. I guess mistake the company delivered size S to me. It took them more than 1 week to replace the wrong size. I had to contact Robinsons staff three times to find out when a replacement could take place.”

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Posted 3 weeks ago

Hi, we're so sorry that the exchange took longer than it should. We'll be looking into this to make sure it does not happen again.

Posted 3 weeks ago

“Good products”

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Posted 3 weeks ago

“I was not happy with my super single bedsheet. Stated as something else but received something else”

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Posted 3 weeks ago

“Item received in good condition on time”

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Posted 1 month ago

“Received the cream purchased in bad condition, got in touch with a customer rep and after a few days I got a new cream in perfect condition”

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Posted 1 month ago

“I am so happy with my purchase. It is the second one from this collection. The service is excellent including the delivery, the much was very quick & the product is a true reflection of the pictures on line.”

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Posted 1 month ago

“Very very very very…. Bad. No star at all. No stock is a very bad excuse. My order was canceled After 17 days.”

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Posted 1 month ago

Thank you for sharing your feedback. We apologise for the inconvenience. We'll definitely look into this to make sure it does not happen again.

Posted 4 weeks ago

“Client Services were very helpful. Delivery time was expected. The only issue was the colors which didn't quite match the theme of my room decor. Your illustration showed orange and green (no pink), but what I received was more pink and green (with a little orange)”

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Posted 1 month ago

“The only thing is that it wasnt fix on the spot”

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Posted 1 month ago

“I am very happy with the product”

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Posted 1 month ago

“The material creases after washing, so disappointed”

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Posted 1 month ago

“All item received are well pack and with no damages thank you very much!”

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Posted 1 month ago

“Slight dissapointed with the packaging. Bought 2 Gucci ties for gifts. The gift box does not look presentable at all with the glue stain can be seen when opening the box. Item like ties should be squeeze in a small box, the transparent wrapping plastic so crumpled.”

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Posted 1 month ago

Hi there! Thank you for sharing your feedback. We'll look into our product packaging and work on improving this.

Posted 1 month ago

“Took too long to deliver my product. Customer agent is not helpful at all despite my repeated reaching out. I received no update on my product delivery. Will seek other online platform for my future purchases.”

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Posted 1 month ago

Hi Joann! We're so sorry for the delay in delivery. We'll be looking into this to prevent it from happening again. We hope you still give us another try.

Posted 1 month ago

“Impressed with the customer service via WhatsApp channel. Responses are prompt, clear and sentences are well structured also with good sense of courtesy and politeness. This makes a great shopping experience. Thumbs up!”

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Posted 1 month ago

“got all the furniture I needed at a decent price.”

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Posted 1 month ago

“Robinsons live chat was helpful. But it is like a hit and miss. Some days I get a response and some days I get radio silence. Been asking for a change of colour for a bench I ordered and they promised a cash on delivery by their partner vendor but the promised date came and went and nothing happened. Left two messages but no response henceforth.”

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Posted 1 month ago

“I am happy with the sale items”

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Posted 1 month ago

Robinsons Sale is rated 4.2 based on 1,755 reviews