Robinsons Reviews

Name: Robinsons
Address: Singapore, Singapore, Central Singapore
Rating: 4.18

4.2 Rating 2,018 Reviews

79 %

of reviewers recommend Robinsons

4.2

Based on 2,018 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat

Anonymous

Anonymous // 01/01/2019

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“Good quality of sheets, cooling feeling”

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Posted 1 month ago

“The mugs were cute with the zodiac animals .. gave as gifts during a get together during the CNY period and the guests loved it. Only thing, couldn't get the ones with tiger as it was sold out.”

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Posted 1 month ago

“Good quality bedsheets, comfortable and elegant looking with a competitive price point”

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Posted 1 month ago

“This was my first purchase from the Robinsons online platform, and I am very happy with the overall experience. The entire process was fast and seamless—from browsing to checkout. The website was user-friendly and easy to navigate, making it simple to find exactly what I was looking for. The payment process was smooth, and I received prompt confirmation updates, which gave me confidence in my purchase. Delivery was impressively quick, and the item arrived well-packaged and in perfect condition. Overall, it was a very satisfying experience, and I would definitely consider purchasing from Robinsons online again in the future”

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Posted 1 month ago

“Fast delivery and item well packaged”

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Posted 1 month ago

“i am very pleased with my recent purchase of hand towels. They are super soft and in fact, my hubby uses them for body too.”

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Posted 1 month ago

“I have contacted customer service via email 2 times on 2 and 9 Mar about problem with my order, and i have received 0 feedback until now, this is the worst online shopping experience for me. I will not and I have warned all my family and friends to not shop at Robinsons due to the poor after sale service. I will give 0 out of 5 if I can.”

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Posted 1 month ago

We're sorry to hear that you felt your email went unanswered. After looking into our records, we found five separate email exchanges with you, addressing your concern. It’s possible our replies were filtered into your spam or junk folder, or there may have been a technical issue on either end. Kindly check your spam folder for emails from Robinsons.

Posted 1 month ago

“The quality of the products I bought are good. The delivery service is good too. It will be great if free delivery is available below $100.”

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Posted 1 month ago

“Have what I was like looking for but prices could be better.”

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Posted 1 month ago

“Quality goods with prompt delivery. Very professional.”

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Posted 1 month ago

“Excellent material and able to sleep well. Thank you”

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Posted 1 month ago

“The items purchased were of good quality and satisfied our requirements. The delivery is prompt and of course earlier delivery will be helpful.”

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Posted 1 month ago

“xxxxxxxxxxx”

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Posted 2 months ago

“test 123 test”

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Posted 7 months ago

“Testtestestest”

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Posted 7 months ago

“Very helpful customer service”

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Posted 10 months ago

“Quick delivery”

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Posted 10 months ago

“Items not even shipped after 2 weeks. No updates either.”

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Posted 1 year ago

“Great communication after I placed the order. Shipping was fast as well.”

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Posted 1 year ago

“A recent message from Robinsons Singapore, COO Tom's message, about a non-refundable product I recently bought is incredibly misleading. His statement of "a 30-day return* on ALL our products" sets a false expectation of easy returns and discourages careful reading of product details. Frankly, this experience, especially the non-refundable nature of the item, makes his talk of the "finest shopping experience" ring hollow. It feels like key information was deliberately hidden to push the sale. To make things worst, I discovered the same product, from the same Hong Kong distributor, being sold for much less. This raises serious questions about Robinsons' markups. My message here is I felt for this kind of marketing scheme, and hope we all be careful in comparing prices and sources before buying! I certainly don't agree with the COO’s "finest shopping experience" claim; I feel I was tricked into this purchase.”

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Posted 1 year ago

Robinsons is rated 4.2 based on 2,018 reviews