Robinsons Reviews

Name: Robinsons
Address: Singapore, Singapore, Central Singapore
Rating: 4.18

4.2 Rating 2,018 Reviews

79 %

of reviewers recommend Robinsons

4.2

Based on 2,018 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat

Anonymous

Anonymous // 01/01/2019

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“Mikael and his team were the best. Resolved my delivery issues very professionally. Thank You”

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Posted 1 year ago

“Good price and good product.”

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Posted 1 year ago

“Product protection could be better. There is not much wrap when shipped to me.”

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Posted 1 year ago

“I would like to compliment Rowena for handling my problem, together with Carolyn. I am grateful for the support that they provided and, because of it, Robinsons will continue to have my support as my favorite retailer.”

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Posted 1 year ago

“Overall is happy with the purchase. From delivery to quality of products. Can be better if comes with little free gift :)”

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Posted 1 year ago

“Super easy to browse and buy.”

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Posted 1 year ago

“The Hotel Collection by Robinsons is high quality and good value for money. Glad to be able to find online again after the physical store ceased operations. Items were well packed and delivered in a timely manner. Will continue to support Hotel Collection as long as prices are kept affordable for the masses. Highly recommended!”

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Posted 1 year ago

“Prompt attentive service and delivery!”

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Posted 1 year ago

“Do not buy from Robinsons, item purchased was over priced . The brand’s official website was selling at a much cheaper price . This will be my last time buying anything from Robinson . Customer service attitude is arrogant and derisive.”

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Posted 1 year ago

“Very fast and well packed”

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Posted 1 year ago

“Good and relable service”

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Posted 1 year ago

“Fast delivery”

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Posted 2 years ago

“Hotel collection bedsheet set had a bad and stale smell. Had to wash a few times. Bath and hand towels had a lot of fibre coming out when in use. Above bedsheet set and towel reviews all pertaining to most recent purchase.”

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Posted 2 years ago

Hi Jessica! When towels are new, they may have excess fibres from the factory that causes lint to appear when you wash or use them. I have included below some techniques to fix this, simply 1. Shake your towels out vigorously to remove any loose lint. 2. If you have a dryer, ensure the lint trap is completely clean. Once this is done, pop in the towels and set a cycle on the lowest heat setting. If you don’t have a dryer, go straight to step 4. (High settings can set the towel coating in place when what we want is to dissolve it.) 3. Remove your towels from the dryer and reshake them. 4. Pop the towels in the washer, alone, with either ½ a cup of bicarb soda or vinegar, along with the recommended amount of detergent. Put the wash cycle on hot. (The bicarb soda or vinegar paired with the hot water will break down the excess lint.) 5. Remove the towels from the washer and reshake them. 6. Dry your towels on a high heat setting in the dryer (removing any lint in the lint trap first) or dry them naturally in the sun. 7. You will have fluffy towels sans lint!

Posted 1 year ago

“Great discount and super fast delivery! I appreciate your customer service”

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Posted 2 years ago

“Please double check source and quality of products listed. I found out too late, the mark-up margins was extremely high in comparison to original shop site and other marketplace sites.”

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Posted 2 years ago

“Well packed but came in a very big box for 2 items”

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Posted 2 years ago

“I am very pleased with the prompt response of the staff to my enquiry. Reply is very comprehensive and addresses my concern. It reminds me of the excellent service of the old Robinsons Department stores that I used to be a member.”

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Posted 2 years ago

“Great buy!”

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Posted 2 years ago

“Products are delivered promptly and in good condition. Products quality is very satisfactory. Online purchasing was easy and checkout was efficient. I am very satisfied and will shop here again. Thanks 🙏”

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Posted 2 years ago

“We are glad to have ordered 2 pieces of your luggage bags recently. The ordering process was easy & delivery was prompt. Though we have not used the luggage bags yet but we could feel the quality & handling will be same as good. We are excited to use them in our coming overseas trip soon. A satisfied customer ..”

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Posted 2 years ago

Robinsons is rated 4.2 based on 2,018 reviews