Robinsons Reviews

Name: Robinsons
Address: Singapore, Singapore, Central Singapore
Rating: 4.18

4.2 Rating 2,018 Reviews

79 %

of reviewers recommend Robinsons

4.2

Based on 2,018 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I liked the stuff I ordered. Towels were soft and good. I was not fully satisfied with the jewellery box. I felt it was bit small. Rest all the other stuff was good . Nicely packed and delivered safely. Thanks”

Helpful Report

Posted 2 years ago

“Always have good deal and give extra disc voucher.”

Helpful Report

Posted 2 years ago

“Good product and fast delivery.”

Helpful Report

Posted 2 years ago

“The delivery was efficient. The bag is very pretty.”

Helpful Report

Posted 2 years ago

“Super value for price! Love their bedsheet series so much! Love the colour and the texture. Looks very elegant in my room!”

Helpful Report

Posted 2 years ago

“I ordered an ironing board size M. I guess mistake the company delivered size S to me. It took them more than 1 week to replace the wrong size. I had to contact Robinsons staff three times to find out when a replacement could take place.”

Helpful Report

Posted 2 years ago

Hi, we're so sorry that the exchange took longer than it should. We'll be looking into this to make sure it does not happen again.

Posted 2 years ago

“Good products”

Helpful Report

Posted 2 years ago

“I was not happy with my super single bedsheet. Stated as something else but received something else”

Helpful Report

Posted 2 years ago

“Item received in good condition on time”

Helpful Report

Posted 2 years ago

“Received the cream purchased in bad condition, got in touch with a customer rep and after a few days I got a new cream in perfect condition”

Helpful Report

Posted 2 years ago

“I am so happy with my purchase. It is the second one from this collection. The service is excellent including the delivery, the much was very quick & the product is a true reflection of the pictures on line.”

Helpful Report

Posted 2 years ago

“Very very very very…. Bad. No star at all. No stock is a very bad excuse. My order was canceled After 17 days.”

Helpful Report

Posted 2 years ago

Thank you for sharing your feedback. We apologise for the inconvenience. We'll definitely look into this to make sure it does not happen again.

Posted 2 years ago

“Client Services were very helpful. Delivery time was expected. The only issue was the colors which didn't quite match the theme of my room decor. Your illustration showed orange and green (no pink), but what I received was more pink and green (with a little orange)”

Helpful Report

Posted 2 years ago

“The only thing is that it wasnt fix on the spot”

Helpful Report

Posted 2 years ago

“I am very happy with the product”

Helpful Report

Posted 2 years ago

“The material creases after washing, so disappointed”

Helpful Report

Posted 2 years ago

“All item received are well pack and with no damages thank you very much!”

Helpful Report

Posted 2 years ago

“Slight dissapointed with the packaging. Bought 2 Gucci ties for gifts. The gift box does not look presentable at all with the glue stain can be seen when opening the box. Item like ties should be squeeze in a small box, the transparent wrapping plastic so crumpled.”

Helpful Report

Posted 2 years ago

Hi there! Thank you for sharing your feedback. We'll look into our product packaging and work on improving this.

Posted 2 years ago

“Took too long to deliver my product. Customer agent is not helpful at all despite my repeated reaching out. I received no update on my product delivery. Will seek other online platform for my future purchases.”

Helpful Report

Posted 2 years ago

Hi Joann! We're so sorry for the delay in delivery. We'll be looking into this to prevent it from happening again. We hope you still give us another try.

Posted 2 years ago

“Impressed with the customer service via WhatsApp channel. Responses are prompt, clear and sentences are well structured also with good sense of courtesy and politeness. This makes a great shopping experience. Thumbs up!”

Helpful Report

Posted 2 years ago

Robinsons is rated 4.2 based on 2,018 reviews