Robinsons Reviews

Name: Robinsons
Address: Singapore, Singapore, Central Singapore
Rating: 4.16

4.2 Rating 1,943 Reviews

78 %

of reviewers recommend Robinsons

4.2

Based on 1,943 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Items received. Cheaper than retail.”

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Posted 3 years ago

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime, Velvet.

Posted 3 years ago

“I'm happy with the items delivered. Good sturdy packaging too.”

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Posted 3 years ago

Hi Chong, we're happy that you're happy with your order and how they were packed. Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Robinsons Online Store.

Posted 3 years ago

“Good quality products, prompt service.”

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Posted 3 years ago

Hi Karluen, thank you so much for this great 5-star review. We really appreciate you being a customer and helping to share the word about Robinsons Online Store. Thanks for sharing.

Posted 3 years ago

“Very impressed with the quality and speed of delivery especially when I saw the good was from Europe . Well done Robinson ! And the discounted price for the quality of the shoe is really worth the buy”

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Posted 3 years ago

Hi Benson, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We look forward to serving you for many years to come!

Posted 3 years ago

“Easy to correspond with the team due to lots of follow-up emails. Wonderful shopping experience!”

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Posted 3 years ago

Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work. We are glad to you are satisfied with your shopping experience. See you on your next purchase, Constance.

Posted 3 years ago

“Always my favourite Mall”

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Posted 3 years ago

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. Let us know how we can help you with your next purchase, Alwi.

Posted 3 years ago

“Good quality of product”

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Posted 3 years ago

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

Posted 3 years ago

“Hassle-free and great apps.”

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Posted 3 years ago

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Posted 3 years ago

“Like the speedy delivery the most and next is the quality of product received.”

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Posted 3 years ago

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

Posted 3 years ago

“loves the Armani Exchange bag. It was delivered straight from Italy, what deal i got too. Very good customer service when i enquired about the delivery. Cheers!”

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Posted 3 years ago

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Posted 3 years ago

“Good quality, secure n nicely packed.”

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Posted 3 years ago

We are incredibly grateful that you took the time out to leave us a 5-Star review.

Posted 3 years ago

“Fast delivery schedule and good service and product. However I want to exchange 1 item that not meet my like.”

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Posted 3 years ago

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! Please reach out our customer service team at support@robinsons.asia

Posted 3 years ago

“Staff are very responsive as i have given them a wrong unit no and they rectify straight away . Able to receive in time.Very good service.☺”

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Posted 3 years ago

Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work. Let us know how we can help you with your next purchase.

Posted 3 years ago

“This is my first online purchase via Robinsons which turn out to be pleasant!”

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Posted 3 years ago

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

Posted 3 years ago

“convenience”

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Posted 3 years ago

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Posted 3 years ago

“Quick customer support and follow up. Appreciate it.”

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Posted 3 years ago

Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work. Thank you, Senduran. See you on your next purchase!

Posted 3 years ago

“I’m very satisfied with the service. The courier sent my orders on time. Sure will purchase again from Robinsons. Thank you so much”

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Posted 3 years ago

Hi Vicensia, thank you for taking the time to provide a rating, your feedback is valued greatly and it helps us maintain an excellent standard of service to our customers

Posted 3 years ago

“Come back to a retail store”

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Posted 3 years ago

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! We understand that a lot of customers are waiting for our Physical Store. Thanks for the feedback. However, we will be operating online only for now. Not to worry, we can still assist you via live chat and email for your concerns.

Posted 3 years ago

“Purchased about 8 items. Got 3 items the next day. The rest was delivered within a week. All items received in good condition and properly packed. Delivery was done in the evening I find convenient as I was at home to receive the parcels. Yes will definitely order again if there are great offers!”

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Posted 3 years ago

“Delivery fast product quality good”

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Posted 3 years ago

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community, SH!

Posted 3 years ago

Robinsons is rated 4.2 based on 1,943 reviews